Holiday Inn Southampton-Eastleigh M3, jct13, an IHG Hotel

Great facilities and cleanliness, though reason for poor rating was due to having room directly next door to a very loud, young family, with young children and the parents making a very loud noise going well into the night, with the children running around and screaming loudly. This also happened on my previous visit, with the young children banging on and trying to open the adjoining door between our rooms. I asked if I could change rooms but was told that wasn’t possible. After it happened previously, I was told it was a one off, as they try to keep solo travellers who are away on business, away from younger groups or families.

We stayed in two accessible rooms and the rooms catered to our needs very well. The rooms were spotless. We had to go to reception to ask for more sugar and milk as there wasn't enough in the rooms. Whilst the rooms were very good the outside noise wasn't very good, there was very loud music being played elsewhere in the hotel and screaming children running up and down the corridor outside our rooms at 10.30pm...... not very good when we had to be up at 4.45am to get out flights at the airport. The food we ordered was excellent and the lasagne I ordered was the best lasagne I've ever ordered when I've dined out. The other guest enjoyed her food too. All in all we would stay in the hotel again.

The staff were extremely helpful and accommodating. Even though I arrived about 11AM they let me go to my room. Official check in is 3 PM. While in room I lost a gold ring that was found by staff and I am in process of getting it sent to me. All of the staff were extremely helpful. This was the best hotel experience I have ever had and I have travelled throughout the world.

Lovely comfortable room, clean and modern decor. Good breakfast service. Pity we had to pay extra for parking, because when you spend £200 for 2 nights it seems a bit penny pinching to charge £5 for parking.

Nice greeting from reception staff and they were friendly and helpful throughout the stay. I was in room 126, which was great, comfortable bed. Car parking at venue is £5 per night, which I believe should be included in the room price which was £110 room only. Had an evening meal on one night which was a salad - very tasty

We were weiry travelers when arriving back from our cruise. Our room was ready early and we were able to access. So nice. Also we had dinner reservations and the meal was EXCELLENT. We both had an enjoyable and tasty meal. The room was above par and in the morning waiting for taxi, the staff called to make sure they were on our way and offered us coffee. This was at 6:30 am so very much appreciated. We just was really impressed with this hotel.

I don't quite understand why you have to pay for parking as a paying guest. This has put me off staying at Holiday Inn in the future unfortunately

Nice stay at Holiday inn Eastleigh. Great service at check in and breakfast was awesome. Didn’t like having to pay for overnight parking in hotel car park though. Don’t see why it’s necessary to charge for this?

Stayed before, returned stay before a cruise, use the pool ect . Hotel book our return taxi to the port.