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The Elizabeth House Hotel

3 star rated hotel
8.6/10 Excellent
(619 verified Hotels.com guest reviews)
See real reviews (24)

generated by AI based on family reviews

Overview

The Elizabeth House Hotel is praised for its friendly and helpful staff, spacious and clean rooms, and convenient location. Guests appreciate the ample parking available, although it can get busy due to the hotel's cruise parking services. The hotel offers a good breakfast, described as freshly cooked and delicious in some reviews. However, some guests note that the hotel is in need of a repaint, and weekend bar and restaurant services are limited. Also, parking can be chaotic at times.

Guest highlights

Helpful staff
Spacious and clean rooms
Ample parking
Good breakfast

About the hotel

2 restaurants, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and a garden.

Nearby attractions

The Elizabeth House Hotel is located in Southampton. Southampton Cruise Terminal and Town Quay Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore New Forest National Park and South Downs National Park. Looking to enjoy an event or a game while in town? See what's happening at Civic Centre or St. Mary's Stadium.

Popular amenities

Parking

Electric car charging station on site
Extended parking on site (GBP 4.75 per day)
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
2 restaurants
English breakfast available for a fee daily: GBP 11.95 for adults and GBP 8.95 for children
Room service available

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Outdoor

Garden

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Elizabeth House Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

38%

4 star reviews

50%

3 star reviews

8%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about The Elizabeth House Hotel

Showing 1 - 10 of 24 reviews

Latest reviews (24)

K

Karen

27 Sept 2024 - 28 Sept 2024
reviewed on hcom

3 out of 5 stars

Really disappointed in the hotel. Booked last year and was fine, this time we had a room way round the back. Had to manoeuvre through parked cars with cases to find our room in the dark (both have mibility issues). No help whatsoever with cases or directions apart from receptionist pointing the way. Left cases and went to bar (down a steep flight of stairs) to be told it was last orders! 10pm it closed. Breakfast was fine apart from the very moody server.
H

Heather

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

4 out of 5 stars

Had the refurbished room which was good. The parking was dreadful as the hotel used the space to park cruise passengers. Breakfast was very good. Bit of a distance from centre of city, good for ParkRun though.
n

neil

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Nice place nice breakfast booked day before we travelled
J

Jeanette

18 Jun 2024 - 20 Jun 2024
reviewed on expedia

5 out of 5 stars

The property is well serviced by public transport. Parking is well organized and available for cruise ship guest. Connection to and the airport by public transport was easy .
D

Dayle

4 Jun 2024 - 5 Jun 2024
reviewed on hcom

4 out of 5 stars

Good location, nice rooms, nice food, pleasant people but was moments from not being allowed to stay. They insist on the card you booked with on checking in although payment for the room was paid in full via paypal. We had no intentions to use the on-site bar but I assume it was because they don’t have a high spec tab system so expect to have an open tab on every room. Was complicated as we had no card on us, often our rooms are paid for by our purchasing department. It just didn’t make sense and was pretty embarrassing and unjust, they managed to sort it in end by means of a bank transfer temporary hold of funds but it’s a first for me and I stay away weekly. Once this was sorted everything was perfect and I’m not going to knock it down completely hence the 4 stars
V

Val

23 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

Check in quick, parking for car available. Room was spacious & clean. Dinner excellent
F

Francesco

22 Jan 2024 - 23 Jan 2024
reviewed on hcom

5 out of 5 stars

Clean, convenient and comfortable. Great staff and excellent value for money. Check in was easy, ample on site parking and bed was great. 10/10 would recommend
C

Catherine

4 Nov 2023 - 5 Nov 2023
reviewed on expedia

5 out of 5 stars

Pleasant surroundings. Safe, good for lone traveller
L

Lucy

21 Oct 2023 - 22 Oct 2023
reviewed on expedia

4 out of 5 stars

Property is in need of repaint especially in the bedrooms. Comfortable bed and lovely breakfast, lots of parking and friendly, knowledgeable staff. Good location for what we wanted and not too far from town.
R

Riad

7 Oct 2023 - 8 Oct 2023
reviewed on orbitz

4 out of 5 stars

We had a superior room. Very large clean and quiet. Stairs are very steep going upto the bedroom, however a quiet night on a sprung mattress. The hotel is about 20 minutes walk from St.Marys stadium and come with car parking. Parking can be difficult since they also accommodate cruise liner parker. But the staff with create space. There are a number of breakfast options from cereal, vegan and vegetarian breakfast to the traditional, which is always good in a stay.
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