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Macdonald Botley Park Hotel & Spa

4 star rated hotel
7.8/10 Good
(1003 verified Hotels.com guest reviews)
See real reviews (17)

generated by AI based on family reviews

Overview

The Macdonald Botley Park Hotel & Spa offers a mixed experience. While guests praise its spacious rooms, comfortable beds, and ample free parking, along with the helpfulness of the staff, some concerns exist. The breakfast is frequently criticised for its poor quality and lukewarm food, and the hotel's restaurant has received negative comments about the quality and cost of meals. Additionally, some reviewers note that the hotel could benefit from modernisation. The hotel is also well located for cruises.

Guest highlights

Comfortable rooms and beds
Ample free parking
Helpful staff

About the hotel

Nearby attractions

Located in Southampton, Macdonald Botley Park Hotel & Spa is in the business district and near the airport. Paultons Family Theme Park - Home of Peppa Pig World and TeamSport Indoor Go Karting Southampton are local attractions and those in the mood for shopping can visit WestQuay Shopping Centre and Winchester Christmas Market. Marwell Zoo and The Common are also worth visiting. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.

Popular amenities

Parking

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 24.00 for adults and GBP 12.00 for children

Spa

Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Steam room

Outdoor

Garden
Outdoor furniture
Terrace
Vegetable garden

Conveniences

Front-desk safe
Water dispenser

More

100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Humane treatment of captive wild animals
Local artist showcase
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Macdonald Botley Park Hotel & Spa
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

17 reviews

Review data

5 star reviews

29%

4 star reviews

29%

3 star reviews

24%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Macdonald Botley Park Hotel & Spa

Showing 1 - 10 of 17 reviews

Latest reviews (17)

I

Ian

25 Oct 2024 - 27 Oct 2024
reviewed on hcom

4 out of 5 stars

This was a 2-night stay with my son. It is about a 25 minute drive into Southampton from here, booked as we were visiting Southampton. Plenty of car parking, greeting by staff on entry was pleasant. I had booked a room with 2 single beds and on getting to room (132) the 2 single beds were pushed together, not enough space to seperate them. The room was a long walk from the reception. Ensuite for room was on the smaller size, the TV control in the room would not provide a guide to the channels. Kettle and drinks making were inside the TV cabinet, desk with chair to work at if required. Beds were comfortable and curtains blocked out all light from outside.
S

Stewart

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

2 out of 5 stars

Very tired looking place that needs a total revamp, i have stayed in a few Mcdonald hotels and have enjoyed the experiences but not this one ,reception couldn't even phone a taxi for us.
C

Clinton

4 Aug 2024 - 9 Aug 2024
reviewed on hcom

4 out of 5 stars

Check in great, staff polite. Room spacious, parking free and ample,close to many things. Gym small but selection of free weights and machines, Pool (Ok) not great for lengths as its small and if a few people want to swim e.g. 3 you don't have room. Sauna and steam room working great. Food: Questionable ? Breakfast usually cold ❄ I came at 7 am and was the first to arrive, not very warm, I came at 7.30 am still not quite warm. I ate my tea (7pm ish) at the bar and the selection was not great and a round £25 still not great quality. my review: Hotel great , amenities good. Eat somewhere else.
L

Louis

26 Apr 2024 - 27 Apr 2024
reviewed on hcom

3 out of 5 stars

Very comfortable room and friendly staff, good parking. What let's it down is the quality of the food, also the breakfast set-up is poor, cooked items lukewarm.
D

Daniel

1 Dec 2023 - 2 Dec 2023
reviewed on hcom

5 out of 5 stars

Arrived to the most beautiful reception with Christmas decorations and twinkly lights. Receptionist was absolutely wonderful and so kind (didn’t catch his name). Room was large and bed was unbelievably comfortable with pillows to match. Had breakfast on check out morning and were not shown to our table so there was a bit of confusion resulting in us not receiving our pot of tea requested, but the food was delicious and dining room was beautiful. We have stayed previously and we will absolutely be back, perfect for travelling to the zoo or into Winchester and Southampton.
S

Steven

20 Sept 2023 - 21 Sept 2023
reviewed on expedia

5 out of 5 stars

Excellent stay and only a short drive from the cruise terminal
S

Steven

30 Aug 2023 - 31 Aug 2023
reviewed on hcom

5 out of 5 stars

Nice cozy place with excellent staff and service. The indoor pool is great and the food in their restaurants are delicious. We are a family of four and our room was spacious with a king size bed and 2 folding beds for our kids (something I did not expect). I highly recommend for all types of travellers especially families.
A

Alison

26 Jul 2023 - 28 Jul 2023
reviewed on expedia

4 out of 5 stars

The bed was extremely comfortable and I did an upgrade to a ‘suite’ so I don’t know if the bed in that room was any different to a standard room. Charging £24 for breakfast was ridiculous so I didn’t have that and as I was checking out heard someone complaining that the breakfast has been terrible. There is good parking and all in all an okay stay. Nothing spectacular so I would rate it all as ‘okay’ no more.
G

George

Invalid Date - 24 Dec 2022
reviewed on expedia

5 out of 5 stars

First visit and impressed. Nice festive and clean . Friendly and helpful staff and free parking which makes a change
D

David

25 Nov 2022 - 26 Nov 2022
reviewed on hcom

3 out of 5 stars

How somewhere that could be fantasitc just lacked the attention to detai, how some things were amazing then were let down by a little bit of mantance, attention, or just plan good old fashined customer service. Yes i would stay again, but would say if they put slighting more attention to detail in it would be inmpressive. Worse thing was breakfast for 2 was 50quid, and being honest it was only just around the travel lodge standard
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