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jacqueline
6 Sept 2024 - 7 Sept 2024
reviewed on hcom
2 out of 5 stars
When entering the property you see that 1/2 has been sustained a massive fire (approx. 1.5 years prior) and boarded up. Check in was in the back of the property in a make-shift area. The continental breakfast was served in that same area with no place to sit and eat. The shuttle driver with the hotel was silent and offered minimal assistance. Desk personnel were friendly. The suite was aged (no problem) but with bathroom doors that wouldn't close and dirty/stained furniture.
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Heather
3 Sept 2024 - 4 Sept 2024
reviewed on hcom
1 out of 5 stars
Very sketchy property with homeless in the parking lot. Attached building was burned out.
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Nelson
16 Aug 2024 - 17 Aug 2024
reviewed on hcom
2 out of 5 stars
Shuttle to the airport and from the train station. Airport shuttle only leaves on the hour and left early! Room felt dingy and dirty. Bed felt old and very worn. 2 plugs did not work so we had to plug in AC across the room. No elevator! Very slow check in especially with a line at midnight!
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Jody
29 Jul 2024 - 30 Jul 2024
reviewed on hcom
1 out of 5 stars
This was the worst hotel we have ever stayed in, and it was over $200 for one night. It was dirty, and in disrepair. It needs to be remodeled, and the burned down part should be demolished. There wasn't even any hot water. The continental breakfast was okay, but there wasn't any place to sit down.
The shuttle driver was good, and the office staff was fine.
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Ernest
30 Jul 2024 - 31 Jul 2024
reviewed on orbitz
4 out of 5 stars
Good area, close to airport. Property is under temporary construction.
Staff friendly, good airport shuttle service
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Kerry
30 Jul 2024 - 31 Jul 2024
reviewed on orbitz
3 out of 5 stars
Very convenient location to the airport. A little disheveled due to the fact that half of the place has fire damage, and parking and the driveway is a little messy. Orher than that, they are trying. Very helful and friendly staff.
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Abby
27 Jul 2024 - 28 Jul 2024
reviewed on orbitz
1 out of 5 stars
I will never stay at American’s Best Value Inn again and will never recommend it to anyone. The pictures on Expedia are so extremely false. It’s not at all what it looked like. We immediately felt unsafe the moment we drove into the “parking lot”. There seemed to be drug addicts all around outside, the lobby was rundown, our bedroom door would hardly close shut and didn’t even have a lock (we had to push up a heavy chair against the door just to feel ok about sleeping there), there was hair on the sheets, the mattress was so uncomfortable and we were scared that there would be bed bugs so we didn’t even sleep under the covers. We tried to explain to the hotel manager that we were unhappy, didn’t feel safe, and he said he would not give us a refund and we would have to talk to our online service.
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Harry
18 Jul 2024 - 19 Jul 2024
reviewed on hcom
1 out of 5 stars
This hotel was dirty and rude management. They were to pick us up at airport, 10:30PM. They nevrr showed up. We called them 2 and they never showed. The hotel manager spoke poor english he was rude demanding and uncooperative. The room was filthy. We'd nevrr stayed but it was midnight and we were tired. It said they serve breakfast, they don't. It was the worse hotel we've ever been in and we've traveled a great deal.
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EJ
27 Jul 2024 - 28 Jul 2024
reviewed on hcom
3 out of 5 stars
The free shuttle 24/7 is convenient. 5 min from airport
Plenty of parking if you have rental car.
Friendly owner and desk clerk. They have a large freezer to store boxed fish which was great at no charge
Now for the hotel itself…located next to abandoned building , minimal breakfast choices, large rooms with air cond, needs remodeling stained carpet , holes in walls , old building. Okay for one night stay across from macdonalds which seems to be the go to eatery in Alaska. We use a room to sleep that’s it. Not looking for full service hotel.
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EJ
27 Jul 2024 - 28 Jul 2024
reviewed on hcom
3 out of 5 stars
The free shuttle 24/7 is convenient. Please tip driver. I noticed people were not tipping and the driver was working hard loading / unloading bags, 5 min from airport
Plenty of parking
. Friendly owner and desk clerk. They have a large freezer to store boxed fish which was great at no charge
Now for the hotel itself…located next to abandoned building , minimal breakfast choices, large rooms with air cond, needs remodeling stained carpet , holes in walls , old building. Okay for one night stay across from macdonalds which seems to be the go to eatery in Alaska. We use a room to sleep that’s it. Not looking for full service hotel.