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Americas Best Value Inn & Suites Anchorage Airport

2 star rated hotel
4.4/10
(1237 verified Hotels.com guest reviews)
See real reviews (152)

generated by AI based on family reviews

Overview

The Americas Best Value Inn & Suites Anchorage Airport has received overwhelmingly negative feedback. While some guests mention the 24/7 airport shuttle as convenient and the staff's friendliness, the hotel's condition is a major concern. Reviews consistently describe the property as dirty, run-down, and in disrepair. Many report significant damage from a previous fire, with parts of the building boarded up. Additional issues noted are stained carpets, broken fixtures, and a lack of safety and security. The overall consensus is that the hotel is not a safe or comfortable place to stay.

Guest highlights

24/7 airport shuttle service
Friendly staff

About the hotel

Nearby attractions

Americas Best Value Inn & Suites Anchorage Airport is located in Turnagain, a neighborhood in Anchorage with good airport proximity. Anchorage 5th Avenue Mall and SoNo District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Business Park Wetlands Special Management Area and Point Woronzof Park. Looking to enjoy an event or a game while in town? See what's happening at Mulcahy Stadium or Anchorage Football Stadium. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Outdoor

Terrace

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Americas Best Value Inn & Suites Anchorage Airport
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

152 reviews

Review data

5 star reviews

5%

4 star reviews

9%

3 star reviews

14%

2 star reviews

27%

1 star reviews

45%

We have selected a sample of reviews which reflect what travellers have said about Americas Best Value Inn & Suites Anchorage Airport

Showing 1 - 10 of 152 reviews

Latest reviews (152)

j

jacqueline

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

2 out of 5 stars

When entering the property you see that 1/2 has been sustained a massive fire (approx. 1.5 years prior) and boarded up. Check in was in the back of the property in a make-shift area. The continental breakfast was served in that same area with no place to sit and eat. The shuttle driver with the hotel was silent and offered minimal assistance. Desk personnel were friendly. The suite was aged (no problem) but with bathroom doors that wouldn't close and dirty/stained furniture.
H

Heather

3 Sept 2024 - 4 Sept 2024
reviewed on hcom

1 out of 5 stars

Very sketchy property with homeless in the parking lot. Attached building was burned out.
N

Nelson

16 Aug 2024 - 17 Aug 2024
reviewed on hcom

2 out of 5 stars

Shuttle to the airport and from the train station. Airport shuttle only leaves on the hour and left early! Room felt dingy and dirty. Bed felt old and very worn. 2 plugs did not work so we had to plug in AC across the room. No elevator! Very slow check in especially with a line at midnight!
J

Jody

29 Jul 2024 - 30 Jul 2024
reviewed on hcom

1 out of 5 stars

This was the worst hotel we have ever stayed in, and it was over $200 for one night. It was dirty, and in disrepair. It needs to be remodeled, and the burned down part should be demolished. There wasn't even any hot water. The continental breakfast was okay, but there wasn't any place to sit down. The shuttle driver was good, and the office staff was fine.
E

Ernest

30 Jul 2024 - 31 Jul 2024
reviewed on orbitz

4 out of 5 stars

Good area, close to airport. Property is under temporary construction. Staff friendly, good airport shuttle service
K

Kerry

30 Jul 2024 - 31 Jul 2024
reviewed on orbitz

3 out of 5 stars

Very convenient location to the airport. A little disheveled due to the fact that half of the place has fire damage, and parking and the driveway is a little messy. Orher than that, they are trying. Very helful and friendly staff.
A

Abby

27 Jul 2024 - 28 Jul 2024
reviewed on orbitz

1 out of 5 stars

I will never stay at American’s Best Value Inn again and will never recommend it to anyone. The pictures on Expedia are so extremely false. It’s not at all what it looked like. We immediately felt unsafe the moment we drove into the “parking lot”. There seemed to be drug addicts all around outside, the lobby was rundown, our bedroom door would hardly close shut and didn’t even have a lock (we had to push up a heavy chair against the door just to feel ok about sleeping there), there was hair on the sheets, the mattress was so uncomfortable and we were scared that there would be bed bugs so we didn’t even sleep under the covers. We tried to explain to the hotel manager that we were unhappy, didn’t feel safe, and he said he would not give us a refund and we would have to talk to our online service.
H

Harry

18 Jul 2024 - 19 Jul 2024
reviewed on hcom

1 out of 5 stars

This hotel was dirty and rude management. They were to pick us up at airport, 10:30PM. They nevrr showed up. We called them 2 and they never showed. The hotel manager spoke poor english he was rude demanding and uncooperative. The room was filthy. We'd nevrr stayed but it was midnight and we were tired. It said they serve breakfast, they don't. It was the worse hotel we've ever been in and we've traveled a great deal.
E

EJ

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

The free shuttle 24/7 is convenient. 5 min from airport Plenty of parking if you have rental car. Friendly owner and desk clerk. They have a large freezer to store boxed fish which was great at no charge Now for the hotel itself…located next to abandoned building , minimal breakfast choices, large rooms with air cond, needs remodeling stained carpet , holes in walls , old building. Okay for one night stay across from macdonalds which seems to be the go to eatery in Alaska. We use a room to sleep that’s it. Not looking for full service hotel.
E

EJ

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

The free shuttle 24/7 is convenient. Please tip driver. I noticed people were not tipping and the driver was working hard loading / unloading bags, 5 min from airport Plenty of parking . Friendly owner and desk clerk. They have a large freezer to store boxed fish which was great at no charge Now for the hotel itself…located next to abandoned building , minimal breakfast choices, large rooms with air cond, needs remodeling stained carpet , holes in walls , old building. Okay for one night stay across from macdonalds which seems to be the go to eatery in Alaska. We use a room to sleep that’s it. Not looking for full service hotel.
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