1/29
- Home
- Hartsfieldjackson Atlanta International Airport
- DoubleTree by Hilton Atlanta Airport
DoubleTree by Hilton Atlanta Airport
4 star rated hotel
6.6/10
(1001 verified Hotels.com guest reviews)
See real reviews (82)
generated by AI based on family reviews
Overview
The DoubleTree by Hilton Atlanta Airport offers convenient airport proximity and a 24-hour shuttle service, making it a practical choice for travellers. While guests appreciate the shuttle and location, reviews reveal inconsistencies in service. Some praise the friendly and helpful staff, while others report unhelpful or rude interactions. Room conditions vary; some find rooms clean and comfortable, while others describe issues such as malfunctioning amenities (elevators, air conditioning, hot water, refrigerators), uncleanliness, and maintenance problems. The hotel's age shows, with many noting it requires updates. Parking incurs a fee. While some guests speak positively about breakfast, others highlight its shortcomings.
Guest highlights
24 hour airport shuttle
Helpful staff
About the hotel
Nearby attractions
DoubleTree by Hilton Atlanta Airport is located in East Point, a neighborhood in Atlanta with great airport proximity. Sweetwater Creek State Park and Barrett Park reflect the area's natural beauty and area attractions include Zoo Atlanta and Six Flags Over Georgia. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Stadium or State Farm Arena.
Popular amenities
Parking
Airport shuttle at scheduled times
Extended parking on site (USD 15.00 per night)
Free 24-hour roundtrip airport shuttle
Self parking on site (USD 15.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 16.95 per person
Room service available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Turndown service
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Things to do
24-hour fitness center
Outdoor pool
Shopping
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
More
Fireplace in lobby
Shared microwave
TV in lobby
Reviews that mention...
Hotel Reviews
for DoubleTree by Hilton Atlanta Airport
3 out of 5 stars
82 reviews
Review data
5 star reviews
- 24%
4 star reviews
- 21%
3 star reviews
- 22%
2 star reviews
- 17%
1 star reviews
- 16%
We have selected a sample of reviews which reflect what travellers have said about DoubleTree by Hilton Atlanta Airport
Showing 1 - 10 of 82 reviews
Latest reviews (82)
A
Arick
25 Sept 2024 - 27 Sept 2024
reviewed on hcom
3 out of 5 stars
The hotel is actually pretty nice. It is the parking situation that brings the rating of the hotel down. The drive isle is overwhelming and you will have difficulty checking in because there is nowhere to pull up to check in without harrassment from staff to move the car.
S
Scott
28 Sept 2024 - 29 Sept 2024
reviewed on hcom
3 out of 5 stars
This hotel is older and could use updates. The room seemed clean enough. I booked a King but we were given 2 queens room. We also did not get our chocolate chips cookies! We did appreciate the airport shuttle and the friendly driver.
G
Gerald
20 Sept 2024 - 22 Sept 2024
reviewed on hcom
2 out of 5 stars
Out of all the Doubletrees I have stayed they all had microwaves in the rooms not in the lobby smh and the fact that I had to pay for parking is absolutely crazy
E
Elizabeth
6 Aug 2024 - 7 Aug 2024
reviewed on hcom
3 out of 5 stars
The curtains in my room were falling down and one window had no black out shade to the lights in the parking lot lit my room all night. The shower floor was very slippery. The bar tender was running food and struggling to keep up with the small group of us (4-6 at various times).
K
Katrice
23 Jul 2024 - 24 Jul 2024
reviewed on hcom
1 out of 5 stars
I did not stay. My flight was canceled at 1:00am. I booked this hotel. When I got to the hotel, I was told I couldn’t checkin until 4:00pm and they had no rooms available. I was sent across the street to another hotel at 2:00am with two girls. I asked for a refund since I wasn’t able to stay and was denied a refund.
C
Carl
4 Jul 2024 - 7 Jul 2024
reviewed on expedia
5 out of 5 stars
Great! Paying for parking was an inconvenience.
D
Dominique
30 Jun 2024 - 1 Jul 2024
reviewed on expedia
5 out of 5 stars
Nice property good cookie, free airport shuttle, close to airport
L
Lori
13 Jun 2024 - 14 Jun 2024
reviewed on hcom
4 out of 5 stars
This hotel was suitable for the purpose of our stay. We drove 3.5 hours to Atlanta to get a direct international flight. It's conveniently located to the airport and they offer a 24 hour shuttle service. The neighborhood is not the best, but they have a bar/restaurant on site our food was decent. The condition of the property and rooms is average, but the staff was very friendly and helpful, Timya at the check-in desk in particular. She was really kind, helpful and knowledgable with info about parking and the shuttle service.
C
CARLA
11 Jun 2024 - 12 Jun 2024
reviewed on expedia
5 out of 5 stars
Proximity to the airport, as well as major interstates.
D
David
1 Jun 2024 - 2 Jun 2024
reviewed on expedia
3 out of 5 stars
Not to happy about paying for parking on site. The parking service was not convenient and makes you pay more for time not needed.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com
Similar Hotels
Staybridge Suites Atlanta Airport, an IHG Hotel
Atlanta
0
Hyatt Place Atlanta Airport-North
Atlanta
0
Homewood Suites Atlanta Airport North
Atlanta
0
TownePlace Suites by Marriott Atlanta Airport North
Atlanta
0
Hampton Inn & Suites Atlanta Airport North I-85
Atlanta
0
Home2 Suites by Hilton Atlanta Airport North
Atlanta
0
Hilton Garden Inn Atlanta Airport North
Atlanta
0
La Quinta Inn & Suites by Wyndham Atlanta Airport North
Atlanta
0
Drury Inn & Suites Atlanta Airport
Atlanta
0
Residence Inn by Marriott Atlanta Airport North/Virginia Ave
Hapeville
0