Hilton Garden Inn Atlanta Airport North

Both the tv and air conditioning did not work. On top off that they charge $15 for parking thats not advertised. No plans to verstay there again.

web site failed to mention the parking fees, or the $18 charge for breakfast, which their competitors provide as a courtesy. Or a sticky room door I had to put my shoulder into to enter. The shower came with shower gel, but no pump with which to get it out. It's the little things which matter to this traveler. This hotel failed...

It was very convenient to airport. Smell was not great.

All guest reception desk staff were calmingly helpful and compassionate. Recommendations for a spa and a shopping mall were on point. Rooms were clean, bed was very comfortable, and had good lighting. The cleaning crew were not only diligent but remained cheerful even during the worst of the Global IT travel crisis. Restaurant service was impeccable and encouraged great family/social atmosphere Shout out to Micah who served us with grace competence and a genuinely friendliness, and to the chef. Gratitude and light.

After a long day of flying delays, we checked in at 3am. The girl charged us for a room upgrade that we did not ask for or receive. She said it was for incidentals which it was not. We finally got that reversed. People were hanging the hotel who weren’t staying there. The bathroom was gross. The floors and toilet were not clean. Will not stay again.

Close to airport…

I loved the 4:00 am free shuttle to airport

Perfect, especially if catching a flight ✈️

When my flight was canceled, wanted someplace nearby with airport shuttle service and this fit the bill. Not a very safe neighborhood but I never left the hotel except on the shuttle so did not matter much. The burger at the hotel eatery was good and the room was comfortable.

The minute we got into the area - it was sketchy. We pulled through a drive through - and they all but refused to serve us. Gave us stale burgers and despite ordering 2 cokes, they "ran out" and we had to pick something else. Very odd for a fast food joint. Then we pull into the hotel and lady at the front desk is talking, on speaker, with a client who is asking some questions (on her cell phone, not the office line) and checks me in with almost zero communication, while she is still on the phone with that other person. She just asked me to stick my credit card into the machine and I had to ask " WHAT FOR AND HOW MUCH?". We get to the room, and it's clean enough but the bed skirt is not on correctly and almost all of it is tucked in between the box spring and the mattress - clearly someone didn't take pride in their work tending the room. There is also hair between the fitted sheet and the mattress that does not belong to me and finally, the sheets are ripped. Stayed there because it had decent reviews, price was right and location was perfect seeing as we were getting into Atlanta very late and checking out at 3am so proximity to airport was perfect. They should clean this place up both in front desk service and bedding.