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Sonesta Atlanta Airport North

3 1/2 star rated hotel
7.4/10
(1508 verified Hotels.com guest reviews)
See real reviews (188)

generated by AI based on family reviews

Overview

The Sonesta Atlanta Airport North provides convenient airport proximity, with frequent shuttle services, making it a practical option for travellers. Many guests praise the friendly and helpful staff, from front desk to shuttle drivers. While some appreciate the cleanliness and comfortable rooms, others note the hotel's dated condition and inconsistent service. Parking is available but incurs an additional cost, and some guests have reported issues with the shuttle service's punctuality and the condition of the rooms. The hotel's value is a point of contention amongst guests, with some feeling it represents good value for money while others feel it's overpriced for what's offered.

Guest highlights

Friendly and helpful staff
Convenient airport shuttle

About the hotel

Nearby attractions

Sonesta Atlanta Airport North is located in East Point, a neighborhood in Atlanta with good airport proximity. Porsche Experience Center and College Park Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Zoo Atlanta and Six Flags Over Georgia. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Stadium or State Farm Arena.

Popular amenities

Parking

Electric car charging station on site
Roundtrip airport shuttle (surcharge) from 4:00 AM - 2:00 AM
Self parking on site (USD 22 per day; includes in/out privileges)
Valet parking on site (USD 26 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Internet access
Available in some public areas: Free internet access

Food and drink

1 bar
1 restaurant
Breakfast available for a fee: USD 16.95 per person

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

24-hour fitness center
Outdoor pool
Shopping

Outdoor

Pool sun loungers
Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Sonesta Atlanta Airport North
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

188 reviews

Review data

5 star reviews

33%

4 star reviews

22%

3 star reviews

22%

2 star reviews

12%

1 star reviews

11%

We have selected a sample of reviews which reflect what travellers have said about Sonesta Atlanta Airport North

Showing 1 - 10 of 188 reviews

Latest reviews (188)

L

Lani

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

4 out of 5 stars

Our cancelled Delta flight sent us here. Long line with many other stranded fliers, but hotel staff moved us through as quickly and patiently as possible. Only there for a few hours of sleep but seemed clean and nice with the exception of the shower/tub which could have been cleaner.
J

Jessica

27 Jul 2024 - 29 Jul 2024
reviewed on expedia

5 out of 5 stars

Great staff. Close to the airport.
S

STEPHANIE

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

1 out of 5 stars

I will be contacting this 3rd party because when I called for a shuttle from the actual property site location, the contact stated, "we are overbooked and we do not have any rooms available." I will be seeking a full refund.
J

Jeff

23 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

I was pleasantly surprised by this hotel, as it was a late night last-minute booking dealing with the cancellation of my flight. Staff were very friendly and helpful, the room was clean and spacious, and the property was in great shape. I don’t know when I’ll be back in Atlanta next, but I will definitely Stay here if I am traveling back here
B

Becky

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

2 out of 5 stars

Terribly understaffed to handle influx of travelers when flights were cancelled at airport. This was the 4th day of the crisis. Stood in line 1.5 hours to checkin.
M

Mario

22 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

The Atlanta airport is in shambles and this stay was the most pleasant part of the chaos Thanks for a being accommodating and extra pleasant
J

Jeffrey

18 Jul 2024 - 19 Jul 2024
reviewed on hcom

3 out of 5 stars

Apparently this hotel gets inundated with people flooding-in from Hartsfield-Jackson Atlanta International Airport whenever there are major issues, or they miss their flights. Keep in mind when getting the shuttles from the airport that there is a "North" Sonesta and a "South" Sonesta, both with shuttles from the airport. Get the right one. If booking very close to arrival time, there seems to be issues with Hotels.com sending the reservation to the actual property. I was told they didn't have my reservation and that I would need to contact Hotels.com. I almost lost my room altogether as they were giving the final rooms away before I could get it resolved.
D

Derrick

21 Jul 2024 - 22 Jul 2024
reviewed on orbitz

1 out of 5 stars

The room I paid for and reserved after a late flight cancellation was not available when I showed up. Staff was very rude and seemed to care less. Ended looking for a room until 2am. And to top it off they still charged me and I have yet to get a refund.
E

Eoin

15 Jul 2024 - 16 Jul 2024
reviewed on orbitz

4 out of 5 stars

Convenient to the airport nd a shuttle was provided
B

Beverly

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Great location and easy access to the airport. Friendly staff.
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