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Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD

3 star rated hotel
8.2/10 Very Good
(1335 verified Hotels.com guest reviews)
See real reviews (170)

generated by AI based on family reviews

Overview

The Country Inn & Suites by Radisson, BWI Airport receives mixed reviews. While guests consistently praise the convenient location near the airport and the helpfulness of the staff, the airport shuttle service is a major point of contention. Many reviewers report significant issues with the shuttle's reliability and schedule, with some experiencing long waits or unexpected costs. While some praise the free breakfast and comfortable rooms, others describe them as average or subpar. The hotel's condition is another area where opinions differ, with some noting a dated feel and issues like musty smells or malfunctioning appliances. Overall, the hotel is a decent option if the primary concern is proximity to the airport; however, travellers should take the inconsistent shuttle service into account.

Guest highlights

Helpful staff
Convenient location to the airport
Free breakfast (although reviews vary on quality)

About the hotel

A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Nearby attractions

In the business district and near a metro station, Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD is in an area with good airport proximity. Baltimore Cruise Terminal and Baltimore Inner Harbor Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Arundel Mills Mall. Check out an event or a game at M&T Bank Stadium, and consider making time for National Aquarium in Baltimore, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 4:30 AM - midnight
Free self parking on site
Onsite parking includes off-street options

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

170 reviews

Review data

5 star reviews

51%

4 star reviews

25%

3 star reviews

13%

2 star reviews

5%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD

Showing 1 - 10 of 170 reviews

Latest reviews (170)

A

Amy

30 Jul 2024 - 31 Jul 2024
reviewed on hcom

2 out of 5 stars

Stayed here bc of the airport shuttle. The last two times we have ended up having to pay for an uber. The first time we had to be on the first shuttle to get to BWI in time and we were told we needed to call ahead to get on the list (we didn't get there until after 10 pm). This last time, I tried to call and was told we had to checkin to get on the list. My husband drove down and back home to check in to make sure we would be able to get the first shuttle. The next morning, we (and 4 other parties) were left standing at the shuttle waiting for the driver to show up. (Apparently, one of the parties said he was very late the day before, which is why they missed their flight and were rescheduled to the next morning.). We could not wait longer than the ½ hour, so yet again we paid for an uber. Conclusion: Fine place to stay, but DO NOT COUNT ON THE SHUTTLE!!!!!!
A

Allen

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

4 out of 5 stars

We stayed here before catching a 6_00 am flight out of BWI. It was fine and had the few things we were looking for: a bed, bathroom with shower, clean conditions and a restaurant right next door. It also offered long term parking for a little less than the airport rate and a shuttle to and from.
J

Jane

18 Aug 2024 - 19 Aug 2024
reviewed on hcom

1 out of 5 stars

We booked two nights through your site mainly due to the advertised free shuttle and free parking. Little did we know that the shuttle did not run 24 hours and parking is an additional cost per night when not staying on site. Your site was misleading and caused great confusion. Needless to say, we paid a significant fee for a 3:15 AM shuttle to the airport and an additional chunk of money for the parked car. The person at the counter seemed disinterested in our questions/concerns. Basically, she didn’t care. Our American Airlines return flight was delayed one day, and we didn’t stay in the booked room upon return. However, since we tried to cancel in the early morning (3:00AM) of the day, we could not do so. Therefore, the second experience was disappointing since the delayed flight was out of our control and we still paid for room. Overall, we will not return to this hotel.
T

Tashima

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

3 out of 5 stars

It was a place to stay after my flight landed at 1 am. There was a roach in the room in the morning. I immediately checked out!
E

Elizabeth

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

5 out of 5 stars

Lovely greeting. Very informative. Fabulous room for an overnight before a flight. Very pleased.
J

Jane

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

2 out of 5 stars

The website advertised free parking and 24 hour shuttle service. We were misled because the free parking was not free while we were out of town and cost $10 per night. The shuttle started at 4:30 AM. We had to be at airport at 3:30, so we had to find another shuttle (cost another $60) to get us to the airport at that time. False advertising and the desk clerk acted like she didn’t want to be bothered to help.
P

Pamela

30 Jul 2024 - 31 Jul 2024
reviewed on hcom

5 out of 5 stars

Country Inn & Suites is our go-to hotel of choice when we need to stay near BWI airport. The staff are always friendly, and the hotel is always clean. Never any complaints with the room. Convenient that Chili's is next door too!
S

Shelly

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

5 out of 5 stars

This property was on target. Check in easy, clean hotel, quiet on a Thurs night at 3 am when my flight arrived and it didn’t disappoint. I’d choose it again if I needed a hotel close to the airport. It was my 2nd time staying there and both were as good as I expected. Don’t hesitate to choose it.
C

Carma

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

2 out of 5 stars

We were there for one night flying in from California arrived after 1 am. My reservation and room was ready. However, the breakfast was really bad. The coffee looked and tasted like rinse water, and many people just left the coffee on the counter. The waffle was good, but only one maker was working. The tables were dirty, and there was no one taking care of the area. The eggs were cold and tasteless, and it took 45 minutes to get bacon. This was not a good experience after traveling over 12 hours. 12 o'clock check out was really good. Parking was good, and staff was polite, but not too productive. I think had the breakfast been good, I would have given a higher rating.
J

John

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

5 out of 5 stars

Stay was great. Met our needs. Shuttle starts at 4:30am, so if you need to get to the airport earlier than that, you need to plan on taking a taxi or use a ride share app.
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