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Amy
30 Jul 2024 - 31 Jul 2024
reviewed on hcom
2 out of 5 stars
Stayed here bc of the airport shuttle. The last two times we have ended up having to pay for an uber. The first time we had to be on the first shuttle to get to BWI in time and we were told we needed to call ahead to get on the list (we didn't get there until after 10 pm). This last time, I tried to call and was told we had to checkin to get on the list. My husband drove down and back home to check in to make sure we would be able to get the first shuttle. The next morning, we (and 4 other parties) were left standing at the shuttle waiting for the driver to show up. (Apparently, one of the parties said he was very late the day before, which is why they missed their flight and were rescheduled to the next morning.). We could not wait longer than the ½ hour, so yet again we paid for an uber. Conclusion: Fine place to stay, but DO NOT COUNT ON THE SHUTTLE!!!!!!
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Allen
15 Aug 2024 - 16 Aug 2024
reviewed on hcom
4 out of 5 stars
We stayed here before catching a 6_00 am flight out of BWI. It was fine and had the few things we were looking for: a bed, bathroom with shower, clean conditions and a restaurant right next door. It also offered long term parking for a little less than the airport rate and a shuttle to and from.
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Jane
18 Aug 2024 - 19 Aug 2024
reviewed on hcom
1 out of 5 stars
We booked two nights through your site mainly due to the advertised free shuttle and free parking. Little did we know that the shuttle did not run 24 hours and parking is an additional cost per night when not staying on site. Your site was misleading and caused great confusion. Needless to say, we paid a significant fee for a 3:15 AM shuttle to the airport and an additional chunk of money for the parked car. The person at the counter seemed disinterested in our questions/concerns. Basically, she didn’t care. Our American Airlines return flight was delayed one day, and we didn’t stay in the booked room upon return. However, since we tried to cancel in the early morning (3:00AM) of the day, we could not do so. Therefore, the second experience was disappointing since the delayed flight was out of our control and we still paid for room. Overall, we will not return to this hotel.
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Tashima
15 Aug 2024 - 16 Aug 2024
reviewed on hcom
3 out of 5 stars
It was a place to stay after my flight landed at 1 am. There was a roach in the room in the morning. I immediately checked out!
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Elizabeth
14 Jul 2024 - 15 Jul 2024
reviewed on hcom
5 out of 5 stars
Lovely greeting. Very informative. Fabulous room for an overnight before a flight. Very pleased.
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Jane
7 Aug 2024 - 8 Aug 2024
reviewed on hcom
2 out of 5 stars
The website advertised free parking and 24 hour shuttle service. We were misled because the free parking was not free while we were out of town and cost $10 per night. The shuttle started at 4:30 AM. We had to be at airport at 3:30, so we had to find another shuttle (cost another $60) to get us to the airport at that time. False advertising and the desk clerk acted like she didn’t want to be bothered to help.
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Pamela
30 Jul 2024 - 31 Jul 2024
reviewed on hcom
5 out of 5 stars
Country Inn & Suites is our go-to hotel of choice when we need to stay near BWI airport. The staff are always friendly, and the hotel is always clean. Never any complaints with the room. Convenient that Chili's is next door too!
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Shelly
25 Jul 2024 - 26 Jul 2024
reviewed on expedia
5 out of 5 stars
This property was on target. Check in easy, clean hotel, quiet on a Thurs night at 3 am when my flight arrived and it didn’t disappoint. I’d choose it again if I needed a hotel close to the airport. It was my 2nd time staying there and both were as good as I expected. Don’t hesitate to choose it.
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Carma
21 Jul 2024 - 22 Jul 2024
reviewed on hcom
2 out of 5 stars
We were there for one night flying in from California arrived after 1 am. My reservation and room was ready. However,
the breakfast was really bad. The coffee looked and tasted like rinse water, and many people just left the coffee on the counter. The waffle was good, but only one maker was working. The tables were dirty, and there was no one taking care of the area. The eggs were cold and tasteless, and it took 45 minutes to get bacon. This was not a good experience after traveling over 12 hours.
12 o'clock check out was really good. Parking was good, and staff was polite, but not too productive.
I think had the breakfast been good, I would have given a higher rating.
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John
21 Jul 2024 - 22 Jul 2024
reviewed on expedia
5 out of 5 stars
Stay was great. Met our needs. Shuttle starts at 4:30am, so if you need to get to the airport earlier than that, you need to plan on taking a taxi or use a ride share app.