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Sonesta Simply Suites Baltimore BWI Airport

3 star rated hotel
7.6/10 Good
(1008 verified Hotels.com guest reviews)
See real reviews (58)

generated by AI based on family reviews

Overview

The Sonesta Simply Suites Baltimore BWI Airport offers convenient accommodation for travellers, with many guests appreciating its proximity to the airport and the availability of a free shuttle service (though note, this operates only during certain hours). Guests have praised the spacious and well-equipped rooms, many of which include kitchenettes, providing added convenience. While some reviews mention cleanliness issues and inconsistencies with shuttle service, many others highlight the friendly and helpful staff, along with the overall value for money.

About the hotel

This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Linthicum Heights, Sonesta Simply Suites Baltimore BWI Airport is in the business district and near the airport. National Aquarium in Baltimore is a popular area attraction and if an activity is on the agenda, Baltimore Cruise Terminal and Baltimore Inner Harbor Marina are worth checking out. Babe Ruth Birthplace and Museum and Maryland Science Center are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.

Popular amenities

Parking

Free roundtrip airport shuttle from 7:00 AM - 11:00 PM
Self parking on site (USD 7 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

4 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Ceiling hoist
Doorbell and phone notification
Elevator
Elevator door width (inches): 78
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Stairway handrail height (inches): 34
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor

BBQ grill(s)
Garden
Picnic area

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Sonesta Simply Suites Baltimore BWI Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

58 reviews

Review data

5 star reviews

31%

4 star reviews

29%

3 star reviews

16%

2 star reviews

9%

1 star reviews

16%

We have selected a sample of reviews which reflect what travellers have said about Sonesta Simply Suites Baltimore BWI Airport

Showing 1 - 10 of 58 reviews

Latest reviews (58)

R

Richard

5 Aug 2024 - 6 Aug 2024
reviewed on hcom

4 out of 5 stars

Comfortable and convenient airport hotel. Good option when faced with sleeping at BWI in a chair or floor or taking free shuttle to a comfortable bed 2 miles away.
D

DMetrius

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

Room was nice but the front desk was terrible!!! Lady was very rude about the check in time and checking in early was impossible she said they check in time is 4.She was also rude to the couple in front of me they charge 7 dollars a night and it’s literally outside parking which makes no sense. Then 100 dollar incident fee will be on hold for your stay just shady business but great room
K

Kevin

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

1 out of 5 stars

If you can afford something else - don't stay here. First - they won't even consider an early check in and then wouldn't let me use the restroom near the front desk to change - telling me I was "technically not a guest until check in time" (I came in at 1215 PM and inquired to same - no demand). Then check in was a nightmare - waited 20 minutes while they night clerk fiddled with the system and gave some other poor guest a hard time. Then told me I'd have to pay $7 for parking - in a non-secure lot. Ridiculous. I'll NEVER stay there again. And no trust Sonesta. Beyond rude and not a good property
A

Antoinette

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

4 out of 5 stars

Good stay overall but to charge daily for parking is crazy
J

James

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

1 out of 5 stars

I cant believe that they have this HUGE parking lot and they want to charge you 7.00 a day to park.....unacceptable.....the common areas were dirty. The guy who checked me didnt seem to know what he was doing and this process took like 20 minutes....the women who was back there with him kept asking him if everything was ok.....i will NEVER stay there again
L

LATIFAH

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

2 out of 5 stars

The check in person didn't verbalize that there would 2 extra charge to melt card. From 10pm until 1am it sounded like a pack of horses running over my head. I contacted the front desk but the running did not stop until almost 2 am, keeping in mind I had to be at the airport at 7am so I literally had very little sleep.
W

Willard

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

2 out of 5 stars

Someone entered my room while I was out for breakfast, removed personal property, and front desk did not provide room door activity report to me at my request, actually denied the theft I had understood breakfast was an amenity of my reservation but was informed upon request for the service, that it wasn't an included amenity. Airport shuttle phone contact was not provided so it took 1 hr to arrange transport by Uber, when a shuttle van was observed to be parked at the hotel upon my arrival POS device malfunctioned processing my room deposit and the 2nd attempt reported declined... Phone app access review of my account confirmed that payment had been received so I demanded either refund or my room key; room key was provided... (ie: embarrassing and unwelcomed conversation)
B

Bradford

4 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

Staff was walking around in the parking lot staring in cars and then when i approached the older staff member he just looked at me and kept smoking and continued walking. The WiFi was not that good i had a meeting and i would have like to be out side for my meeting but the wifi wasn’t strong enough in the parking lot around back. Nor was it significant in side.
M

Marina

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

4 out of 5 stars

Good stay. Clean, reasonably priced room! We were able to check in earlier than 4 which was great. Free shuttle service to the airport was awesome however the shuttle driver seemed unfriendly and unwilling to help. Normally they help you put your luggage in the back trunk and you get it when you exit, nope he opened the door and said anywhere you’d like- meaning with all of our luggage next to us. There was no room for us to sit comfortably. It truly shows when someone doesn’t like their job. I hope they will do better next time!
N

Nacole

3 Jun 2024 - 4 Jun 2024
reviewed on expedia

1 out of 5 stars

Description lied. Hotel did not have airport shuttle and staff was rude.
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