Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport

We knew this was a budget hotel. We just needed somewhere to sleep to catch an early morning flight. However, it was worse than we could have imagined. As soon as we walked in the room, we were greeted by a giant cockroach. It was not the only insect we encountered either. There was someone’s hair stuck to the wall in the bathroom, and mold and dust all over. It was just generally filthy. Everything was also in disrepair, from the furniture to the shower curtain that was almost coming off the rings. We seriously considered just sleeping in our car instead of staying in the room. The staff was friendly so I’ll give them that. But we will certainly never stay here again!

Placed us by the stairs with a dog. So the dog was on alert the whole night. Also loud music in the parking lot. Staff at check in was very friendly.

The lady in the front office was very rude. My kids are on special medicine, which causes me to use my own cleaning product for the health of the kids. She told me that I had to let her clean my room. I stated to her that I will clean my room and if it makes you feel better, you can watch me clean my room, the chemicals are too strong for my kids. She told me That if I don’t let them clean my room that me and my kids will have to go from Indianapolis, Indiana. We’ve been traveling on the road. I was very tired and she was very unprofessional not booked this hotel.

It was good for a truck driver to feel safe for the night and not worry about parking his tractor and trailer for sure.

Very good lighting in parking lot. I liked the wooden floors. Stayed one night on the road.

This property has limited parking, There is no sound barrier between rooms, and there is a 100.00 security deposit that Iwas un aware of...

My second stay. I will continue to book rooms here when I pass through. Staff is very polite. Rooms are clean and comfortable. Safety is important to me, amd that is why I will keep returning on my travels.

The room was fine. When you are traveling with pets they usually put you in the most undesirable place.

The room it's self was clean but the floor sloped so bad in the room the chair would roll away from the desk. The TV remote stopped working and after replacing the batteries and it still wouldn't work they said there was nothing they could do. The beds and pillows are not comfortable at all. The property was full of cigarette butts and trash. Before booking this room we called to verify that they had a pool and offered breakfast, but upon check in i was informed the pool and breakfast have been closed since 2020, which these were 2 of the main reasons we booked here since traveling with children. The customer service was less than to be desired. We are very disappointed with our stay and definitely would NOT book another room here and strongly advise others to stay somewhere nicer considering the cost of this room was over $100.

The coffee pot was not useàble since it was tucked in a cabiñet and plugged in where you couldn't add water to it. There was a disturbance in the parking lot after I was in bed.