Hyatt Place North Charleston

Unfortunately, our room was not ready upon our arrival and after the 3pm published checkin time. We had been on the road for over 6 hours, traveling with 2 dogs and had dinner plans with family. So, it was very inconvenient to have to wait for our room. Once we did get checked in and to our room, we were very pleased. The room was spacious, and clean and more than accommodated our needs. To the hotels defense, they were full with guests in town for a baseball tournament...so I will cut them a little slack. I would recommend this hotel and will use them in the future when traveling to the area. Also, one of the elevators needs some vitamins...it is sooooo slow.

Hotel was clean and comfortable. The area however is not the best. Cars on blocks and parking lot camping.

Great customer service and so convenient to the airport. Would definitely stay here again on our next trip!

Absolutely the best staff! Room was great with king bed, walk-in shower, and pull out bed in couch. Even my 2 pups were happy. It was quiet but it is close to the airport so slight noise once in a while but not overwhelming.

We got In late due to a delayed flight. They room was ready and welcoming. The staff were welcoming and very helpful!! We will definitely return on our future Charleston trips!

The interior of the property was excellent. The staff was top notch, very courteous, professional and helpful. No complaints with the team. The grounds outside the property however left much to be desired. The grassy areas in front, around the sides of the building and even throughout the parking lot had not been cut in so time. This made the property look run down and poorly maintained. Not a good impression for the Hyatt brand.

The parking lot was well lit, seven minutes from the airport. Near by food places are not to clean so you need to hunt for food and rent a car cause the ride programs are very painful and expensive.

Nasty rooms, holes in sheets! I asked for the sheets to be changed they never did I was there 5 days. There was no laundry bag even though I asked for one. The TV wouldn’t work at times the AC would not cool below 71° even though I put it to 68°. There was what looked to be mold in the bathroom rust in the shower or they keep the towels I never got clean towels just the towels that I had in the room when I checked in I asked for them to give me a fresh towels they completely forgot I was very extremely disappointed with this hotel. The night staff could care less there’s a lot of kids hanging out in the parking lot of to no good. It just wasn’t the experience I was hoping to have at least if they would’ve clean the sheets by changing them and giving me sheets with the holes and bringing me fresh towels and giving me a laundry bag I would’ve been happier they did none of that.

It was ok close to highways and the airport

The hotel is beautifully decorated, clean, and temperature is nice and cool with a fresh fragrance when you walk in. All staff was friendly and helpful. Check in and check out was quick and easy. These were the issues we had: -Our room had a fride, but no microwave. We were able to use the microwave in the lobby. -The indoor pool was FREEZING. We were not able to use it. It was a main reason we choose this hotel. -Showerhead was broken. No tub. - room clock and room phone were broken. I prefer to use a clock rather than my phone at night. - We got in touch with staff about all the issues in the room and they did move us to another room in order to fix these issues in this room. A refund ir discount would have to go through the 3rd party website we used to book. They were very kind and responsive. -beds are comfortable and everything worked in new room. - 2.5 miles from an airport. We had NO IDEA! Planes didnt start until middle of the night. VERY loud! - AC unit started loudly all night and would wake us every time as well. Electrical unit blew at one point. - AC stopped working about 5am and got to 80 degrees in (the new) room. -breakfast was really good. A lot of variety, freshly cooked, appropriate portions so there wouldnt be a lot of waste at clean up. - breakfast ends early at 9am, but late check out at 12pm.