Comfort Suites Airport

Nice hotel that offers shuttles to the airport and you have to pay for parking. Flight landed back in Charlotte at 2 and I called hotel apparently shuttle dosent run from 12-4 so I had to get an uber which cost $30. I didn't save any money by parking there.

I am sorry to report that while this hotel was very convenient to the Charlotte Airport (and that was our goal) there were two factors that negatively impacted our stay. First, the hotel reception staff was quite grim. While she assisted us, she was not at all pleasant and gave the clear message that we were impeding on her relaxing time. Second, our room was on the side that faced the freeway and the traffic noise throughout the entire night was unbearable. Since we had to catch the airport shuttle at 5:00 am, we needed to get some sleep. The traffic noise kept us awake all night. This is the first time I have experienced this in a hotel. Maybe the other side of the building was quieter but we had a restless night.

The beds were very comfortable but the pull out sofa wasn’t so comfortable. Close to the concert we went to so that was a plus. The only thing they don’t tell you about whole booking is you have to pay for parking. First time ever had to pay for parking at a motel.

The hidden fess for everything is a bit much. then a parking ticket in the AM when you get to your car. the attendant spoke nothing of a need to pay for parking !! never !! she was very quiet did speak clearly. the front entrance @ 2pm was over flowing with garbage.

We were completely SHOCKED to find out that we were going to be charged for parking!! $9.50 for one night! We would have never stayed here if we had known that this was a policy (we were NOT told ahead of time) On top of that, we were forced to pay by QR code (what about those that do not have a smart phone) AND I couldn't even buy a snack with cash. We will NEVER stay at this hotel again. Too bad, as the room was fine.

Shuttle driver did not show up for 5am run. Almost missed my flight as a result.

Hotel management seems to understaff this hotel. There was rarely anyone at the front desk, and keys often malfunctioned. Many of the lights in the rooms were on a sensor so it was really annoying with lights going on and off all the time. Location is not near anything but that’s the deal when you are at an airport hotel. Staff was friendly and helpful, especially housekeeping

Everything was nice except for having to unexpectedly having to pay for parking but other than that it was nice

Quiet easy parking and convenience and pricing was fair

The man who drove the shuttle bus was a delight. We only stayed in our room because of layover and delayed flights for about 5 hours.