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Sheraton Charlotte Airport Hotel

3 1/2 star rated hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (71)

generated by AI based on family reviews

Overview

The Sheraton Charlotte Airport Hotel is a convenient option for travellers, with many praising its proximity to the airport and the reliable 24-hour shuttle service. Guests appreciate the generally clean and comfortable rooms, although some mention that the hotel is showing its age in places. The on-site restaurant and bar also receive positive feedback for their quality and service. However, some guests have reported issues with the shuttle's punctuality and some maintenance issues in rooms.

Guest highlights

24 hour airport shuttle
Clean and comfortable rooms
Good onsite restaurant and bar

About the hotel

An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.

Nearby attractions

Near theme parks, Sheraton Charlotte Airport Hotel is in an area with good airport proximity. Carolinas Aviation Museum and Mint Museum Uptown are cultural highlights, and some of the area's activities can be experienced at U.S. National Whitewater Center and NoDa Brewing Company. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. With kayaking, parasailing, and rafting nearby, you'll find plenty of adventures in the water.

Popular amenities

Parking

Extended parking on site (USD 25 per week)
Free 24-hour roundtrip airport shuttle
Free uncovered self parking on site
Limited onsite parking
Limo/town car service
RV/bus/truck parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 20 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool
Outdoor pool

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sheraton Charlotte Airport Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

71 reviews

Review data

5 star reviews

56%

4 star reviews

30%

3 star reviews

6%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Sheraton Charlotte Airport Hotel

Showing 1 - 10 of 71 reviews

Latest reviews (71)

K

Kenneth

27 Sept 2024 - 30 Sept 2024
reviewed on hcom

4 out of 5 stars

While the room was modern and comfortable, the bathroom seemed shabby and out of date. Mildew on the tile grout, water stained wooden sink base, loose wall paper. Close to Billy Graham library, Sullenberger Aviation Museum, and airport.
B

Bradley

14 Sept 2024 - 15 Sept 2024
reviewed on hcom

5 out of 5 stars

Was our honeymoon night after driving in late from Winston-Salem, with an early flight out the next morning. Evderything was great!
H

Heather

16 Sept 2024 - 17 Sept 2024
reviewed on hcom

4 out of 5 stars

You can tell it’s an older hotel but the transportation Kate at night from the airport for a few hours of sleep was amazing before waking early for the next flight!
R

Robert

31 Aug 2024 - 1 Sept 2024
reviewed on hcom

4 out of 5 stars

The room was fine. Clean. Restaurant was very good. They have a complimentary shuttle to and from the airport which is helpful. The only complaint I have is that when I sat down on the shuttle seat, there was exposed metal sticking up. I didn’t notice it and it bruised me badly. It looked like it was possibly a part of the seatbelt that should have had plastic covering it.
K

Kenneth

17 Aug 2024 - 19 Aug 2024
reviewed on hcom

4 out of 5 stars

Overall, location was fantastic and the hotel was clean. It's obvious the hotel is not new though. There was previous water damage in the bathroom ceiling and the repair was handyman style at best. There are many areas to improve but I suspect these cosmetic repairs don't measure up to the hookworm the place likely requires. We didn't use the pool but it was intriguing with the indoor/ outdoor style. I imagine the place sees allot of travelers due to the surtout proximity. I would consider staying here again but would look at options first.
M

Michael

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

4 out of 5 stars

Close to airport.
J

Jeremiah

24 Jul 2024 - 25 Jul 2024
reviewed on hcom

4 out of 5 stars

Very nice hotel. Close to airport. Shuttle drivers were great. $50 for a week parking is not bad. Room was very clean. And I liked they did t clutter the too. With unnecessary furniture which left room for luggage. Why the overall 4/5 stars. Two things. Primarily was the price. $220 for one night is expensive for what you get. Don’t get me wrong, it’s very nice. But for $220 an included continental breakfast would have been nice. And for $220 they could at least fix the peeling paint above the pool. Staff was very nice. Maybe I’m too cheap so take it with a grain of salt.
P

PABLO

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

Staff was great! Breakfast was ehh. Very convenient to the airport.
A

Alison

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

4 out of 5 stars

The Sheraton is a clean and quiet hotel. The staff were helpful and polite. The restaurant and bar are good. The free airport shuttle a plus!
J

Johannes

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

4 out of 5 stars

Good for a overnight airport transfer
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