Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

I've been looking for a hotel close to the airport that is above average cleanliness, comfort and security. This may be it, and I will stay here again. Pros: spacious, clean, updated room; reasonably comfortable bed with nice bedding; hallways and common areas clean and well-lit; easy airport access; decent value. Unknown: quality of breakfast, but coffee was good; parking lot security because I lucked out with space in front. Cons: Check-in at 10pm after long international flight was delayed 30 min because desk clerk was having difficulty and had to wait for supervisor to assist, and he was driving the airport shuttle; area surrounding the hotel looks a little sketchy and its a little isolated.

Last night of a work trip. Close to airport for early departure home. This facility provided what I needed as far as the stay goes. Missing were bulbs in the lamps, toilet seat lid, coffee maker pod holder and the refrigerator. Worst of all, mostly for housekeeping is the fact that the shower drain is mostly clogged and took 45 minutes to drain leaving all the soap scum and dirt in the pan. Front desk staff was great but the place needs help. The area doesn't look bad but the locals after dark are a bit sketchy. Did not feel unsafe though.

I don’t usually leave reviews but I do travel a lot. My normal is Fairfield Inn and they were booked out so I chose this as I wanted something cheap and flat before the next day. I was pleasantly surprised by the upkeep and how well maintained the property was. The front desk guy was very friendly and did not even charge extra for early check in. Props to that. The free breakfast really was a bonus.

The hotel was fine, airport pickup only runs every half hour. Beds are comfortable, breakfast was decent but no napkins to be found and restroom out of order. But price was good for closeness to airport

This place was absolutely horrendous. We should have known it wouldn’t be good when it took more than 20 minutes and 3 separate phone calls to even get the shuttle to come pick us up. Then, we get to the lobby. There was not a clean spot on the floor anywhere, the room was filled with some scent, likely to mask the other horrible smells that would fill the room. Then, we got to the actual room. Requested a non-smoking room, and it smelled so heavily of smoke that our eyes were burning and got headaches because of it. The bathroom was disgusting, and the bed spreads and other surfaces had a black waxy substance splattered on them. We spent 15 minutes max in the room, time spent booking a new hotel and Uber. When I requested to check out and a refund due to the state of the room, the front counter person had to text her supervisor, who then went to the room to see what we were talking about, and they refused to refund the stay. On top of all of this, this hotel is probably in one of the worst parts of town. As someone who’s never visited Charlotte, I wish I had known this. We felt completely unsafe, and after a day of driving it was completely frustrating to have to switch hotels because this one was so utterly disgusting with unhelpful and unkind staff.

Very handy hotel for the airport Big enough rooms and very quiet considering the amount of aircraft flying overhead Nice shower Comfy beds Free airport shuttle Pool out back Free breakfast 7-11 just a short walk away Arbys next door Fridge & Microwave in the room Great value hotel for the price

The shuttle driver could not direct me to where I needed to be to get picked up. Ive never been to that airport and had issues finding my way around. One I finallu got to the place for the shuttle, he pulled up and left as we were coming out. I had to call him back to have him turn around. He was no not apologetic and was rude and drove recklessly. I would not recommend this hotel to anyone.

Very clean comfortable bed. Close to airport. Will stay again.

Upon arrival at the property we had doubts. It looks nothing like the pictures. It is essentially behind a vacant looking bar with little to no parking in the front of the building. As well, there were some very questionable people loitering around outside the building who would go in and then come right back out. Not sure if they were staying there or just waiting for other people. Upon entering, the lobby was dimly lit, and there were at least 2 other people standing at the check in desk having issues with their reservations. Once we got checked in we moved our car from the front door to the back of the building where there was more parking, only to find that there are entry doors at the farthest end of each wing of the building, and our room was right in the middle of the building. So to get to the elevator, we had to walk half way back around the building just to get in. We finally got to our room and found that the AC was blowing warm humid air, there were stains on the bed coverings, and there was a smell that had me wondering if ever even cleaned the room. We immediately turned around and left the property. We did not stay. I was afraid to even sit on the beds. Unfortunately I did not take any pictures, as I didn't even think about it until after we left the property.

Good choice near the airport