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Hampton Inn & Suites Charlotte Airport

2 1/2 star rated hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See real reviews (125)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Charlotte Airport is a popular choice for travellers due to its close proximity to the airport and convenient shuttle service. Guests frequently praise the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. The complimentary breakfast is also a highlight for many. However, some guests have reported issues with the shuttle service's reliability, particularly late at night, and some maintenance issues have been noted in certain rooms. The hotel's location near the runway may result in some noise from aircraft.

Guest highlights

Convenient airport shuttle
Clean and comfortable rooms
Friendly staff
Good breakfast

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free wired Internet in public areas, and a free airport shuttle are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.

Nearby attractions

In the business district, Hampton Inn & Suites Charlotte Airport is in an area with great airport proximity. SouthPark Mall and Freedom Village Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Latta Nature Preserve and McDowell Nature Center and Preserve. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. With kayaking and rafting nearby, you'll find plenty of adventures in the water.

Popular amenities

Parking

Airport shuttle at scheduled times
Extended parking on site (surcharge)
Free area shuttle up to 3.00 miles
Free roundtrip airport shuttle from 8:00 AM - 11:00 PM
Self parking on site (USD 45 per week)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free wired internet

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 AM–10:00 AM
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe
Vending machine

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites Charlotte Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

125 reviews

Review data

5 star reviews

52%

4 star reviews

23%

3 star reviews

10%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites Charlotte Airport

Showing 1 - 10 of 125 reviews

Latest reviews (125)

S

Sean

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

2 out of 5 stars

Desk person was not good. Room was noisy. Condition needs work. Now they want a parking fee. Little to no parking Beds are old.
R

Robert

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

4 out of 5 stars

Convenient for the airport, friendly staff
a

april

16 Jul 2024 - 17 Jul 2024
reviewed on orbitz

3 out of 5 stars

I had to book a room due to a canceled flight. I called to try to.set up the shuttle service. The night desk staff was rude on the phone. Spoke to me like I was stupid. Like i was supposed to know what the procedure was for the shuttle services. I couldn't hear good because I was at the airport and she got an attitude because I couldn't hear. Then when I got to the hotel she was rude in person after I already had issues with my flight. I will not ever stay there again if i have another layover in Charlotte.
J

Jeffrey

10 Jul 2024 - 11 Jul 2024
reviewed on orbitz

4 out of 5 stars

Convenient property right next to the airport. Shuttle service included. Staff was very friendly and beds were clean and comfortable
J

John

10 Jul 2024 - 11 Jul 2024
reviewed on orbitz

1 out of 5 stars

This was the worst experience of my life, I travel to Charlotte to watch a soccer game , I drop off my bag around noon at the hotel because my bedroom wasn’t ready to check in . I came back to stay at 11 pm and the receptionist a terrible man , he was fighting with many costumers because they sold our bedrooms to someone else , I had already paid it though experian , this person didn’t want to give me my back bag, I had no room to stay, everything was sold out, it was midnight and this person pushed me and tried to hit me . It’s been 2 days and I haven’t heard anything from experian or the hotel about my refund . Don’t ever stay in this horrible hotel, the service is the worst I ever seen in my life
A

ALBERTO

10 Jul 2024 - 11 Jul 2024
reviewed on orbitz

5 out of 5 stars

Perfect for one night. Very close to airport
G

Georgia

8 Jul 2024 - 9 Jul 2024
reviewed on orbitz

5 out of 5 stars

Good location to airport
R

R Keith

25 Jun 2024 - 26 Jun 2024
reviewed on hcom

5 out of 5 stars

Easy check in, friendly staff convenient to airport.
v

veronica

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

Wonderful stay. Staff did everything thru could yo make us comfortable. Parked our car there for 15 days with no problems. Staff was very friendly and willing to please. Have us a later checkout so we could sleep in later after a late flight. Lovely hotel.
K

Kristine

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

What a great hotel if you have a layover at Charlotte airport. It’s about a five minute shuttle bus ride from the airport. The staff is great. The rooms are clean. The beds are comfortable. And the morning breakfast was delicious. I’ll be recommending this to my travel agency clients in the future.
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