Homewood Suites by Hilton Columbia

There were so many things that were not working. The pool, which looked just fine, was closed “for renovation.” One elevator…at our end of the hall… was not working. Every time we needed to go downstairs we had to go the the very other end of the hall and then back the entire way to the parking area. The ice machine right outside our door was broken. Another guest who had been there in May said it, and others were not working then either.

What was disappointing about this stay at the Homewood Suites by Hilton was that I have stayed at another Homewood Suites in Bossier City Louisiana and it was a great experience. The fact that all but one ice machine was out of order was disappointing. The only one that worked was on the 5th floor AND the elevator near my room was out of order-another disappointment. The parking was so bad. Much of the parking spaces were taken up by some kind of storage trailers. I, like a few other guest, parked in the drive circle. This would have been disappointing but I had the best parking spot in the lot. I asked the front desk attendant to give me a reminder call so that I may move my car later in the evening and she informed me that the phones were down. Again this was disappointing. However, on the positive side, the room was clean. The water was hot. The bed was comfortable. And I got a great night's sleep. I'm going to be back in Columbia, South Carolina at the end of August. I will give it another try. Wish me luck. Audrey Rusk

Miss Williams was awesome! She was attentive, very sweet and made our stay very nice.Woukd go back to Homewood Suites Columbia again in our next travel.