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Tru By Hilton Columbia Greystone

2 1/2 star rated hotel
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (13)

generated by AI based on family reviews

Overview

The Tru By Hilton Columbia Greystone offers guests a clean and comfortable stay, with many praising the welcoming and professional front desk staff and the overall cleanliness of the hotel. The included breakfast is a highlight for many, featuring standard options such as cereal, pancakes, breads, scrambled eggs and sausage. However, some guests have noted inconsistencies in the breakfast offerings, and some maintenance issues within specific rooms. The hotel is considered conveniently located for some travelers, with easy access to the freeway and proximity to attractions such as Riverbanks Zoo, but the quality of the breakfast and room maintenance appears to vary.

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.

Nearby attractions

Located in Columbia, Tru By Hilton Columbia Greystone is in the business district and near the airport. The area's natural beauty can be seen at Congaree Creek Heritage Preserve and Three Rivers Greenway, while Columbia Marionette Theater and Workshop Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Segra Park or Colonial Life Arena.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast available weekdays 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Arcade/game room
Billiards/pool table

Conveniences

Elevator
Front-desk safe
Water dispenser

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Tru By Hilton Columbia Greystone
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

54%

4 star reviews

23%

3 star reviews

15%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Tru By Hilton Columbia Greystone

Showing 1 - 10 of 13 reviews

Latest reviews (13)

F

Fred

8 Jul 2024 - 9 Jul 2024
reviewed on hcom

3 out of 5 stars

A one night stay while traveling. Nice welcome at the front desk. Breakfast was a total disappointment. Went for breakfast at 8 AM. Food was almost depleted. Employee started bring out more but it was after the pancake mix was empty, no bagels, yogurt, eggs, etc.
C

Crystal

8 May 2024 - 10 May 2024
reviewed on expedia

3 out of 5 stars

I travel alone for work regularly. I need a place to sleep and shower, but don't need a lot of space otherwise. I liked the compact room, and it was a very convenient location. My only complaint, and it feels petty to say this, is that the desk was right up against the air conditioner, and I was freezing while I worked. If I turned it warmer, the room got too warm. And the chair was weird. I felt like I was falling every time I moved.
v

vernon

9 Jan 2024 - 10 Jan 2024
reviewed on hcom

5 out of 5 stars

The front desk was extremely professional and welcoming. This is the cleanest hotel I’ve ever stayed in in the city of Columbia. It is now my hotel of choice. Last, the parking lot is well lit and is safe.
M

Maria Vilma

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

5 out of 5 stars

We enjoyed our one night stay in this fairly new hotel just off the freeway. The room was clean and spacious, comfortable beddings. Bathroom Is a good size with good lighting, most importantly it’s neat and clean. Traditional breakfast options of cereal, pancakes, breads, scrambled eggs and sausage, good enough to power you for the day. Highly recommend for those who are traveling in the area.
J

Jamie

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

4 out of 5 stars

The staff was friendly and parking was easy. The free breakfast was nice with standard breakfast options and coffee, which was nice. The pool table and "mini" gym were also nice. Unfortunately, the bathroom was not cleaned very well. We found long hair in the shower and green algae growing along the base of the shower door. The room needed to be swept since we could see crumbs on the floor.
D

Dale

20 Jan 2023 - 21 Jan 2023
reviewed on hcom

5 out of 5 stars

Well I don’t understand why they would put someone who has been flying for over 26 hours and then my room right next to the elevator bad move
R

Rachael

29 Dec 2022 - 30 Dec 2022
reviewed on orbitz

5 out of 5 stars

I needed a clean, comfy, economical place to stay for a quick over night in Columbia and this hotel was perfect for just that! What I liked most: hotel was clean, there was plenty of available parking, hot breakfast included, activities such as pool table and board games available in the lobby. Things I didn't like: no coffee maker in the room (but coffee and microwave were available in the lobby), limited tv channels in the room, only soft/squishy pillows on the beds.
k

kara

Invalid Date - 28 Dec 2022
reviewed on orbitz

5 out of 5 stars

Great stay!! Will only stay here from now on when traveling from Atlanta to Wilmington.
V

Victoria L

9 Sept 2022 - 10 Sept 2022
reviewed on orbitz

4 out of 5 stars

Overall it was a nice stay. Hotel was clean. Staff very friendly and helpful. We were assigned room 424-we selected that style room for the shower with multiple shower heads and grip bars. The bed was broken in that room. When reported to mgmt, we were transferred to another room that had a limited shower stall. Disappointing. That aside, the room was quiet and we got a good nights sleep. Breakfast bar had great variety. I wish the food was a little warmer (eggs/pancakes), but the flavor was great. We would stay there again.
L

Lynn

18 Jul 2022 - 22 Jul 2022
reviewed on orbitz

4 out of 5 stars

This is a very new, very modern and minimalist environment. For an older traveler, or someone who is staying for more than a night or two, you may find the room lacking in seating. There is no lounge chair or relaxation area inside the room other than the bed. It is more of a "go to the lobby and relax/work with others. If I want to work or relax in my room, it's not good for that, in my opinion. That said, I did feel very safe and did like the low access to the shower as I have foot issues. If you are looking for a clean, efficient room for a night or two with not a lot of unpacking (there are no drawers), or like the idea of being in the public area to relax, it's great and I wouldn't hesitate to book again for a short stay. For a longer stay, I will probably go for Hampton or similar. Breakfast, I must add, was very good, including the coffee. The staff is also friendly and do great work.
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