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Quality Inn

2 1/2 star rated hotel
6.6/10
(845 verified Hotels.com guest reviews)
See real reviews (14)

generated by AI based on family reviews

Overview

The Quality Inn receives mixed reviews. While some guests praise the friendly staff, clean rooms, and convenient location near restaurants and the airport, many express concerns about cleanliness issues, including dirty bathrooms, floors, and refrigerators. Several negative reviews mention maintenance problems, such as broken doors and inoperable room key access locks, leading to safety concerns. While breakfast is mentioned positively by some, others note limited options and even a complete absence of breakfast service. Overall, this hotel is best suited for budget travellers with low expectations of facilities and amenities.

About the hotel

Nearby attractions

Quality Inn is located in West Columbia. Congaree Creek Heritage Preserve and Three Rivers Greenway reflect the area's natural beauty and area attractions include Riverbanks Botanical Garden and EdVenture Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at Colonial Life Arena or Carolina Stadium.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free self parking on site
Height restrictions apply for onsite parking
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
map

Reviews that mention...

Hotel Reviews

for Quality Inn
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

14 reviews

Review data

5 star reviews

14%

4 star reviews

29%

3 star reviews

21%

2 star reviews

7%

1 star reviews

29%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

Jennifer

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

4 out of 5 stars

The gentleman at front desk who checked us in was very kind and attentive. The hotel grounds are just fine. Located behind a gas station and a Waffle House. The room itself looked to have been updated a few months ago but is showing signs of wear and tear. The floors and the bathroom were not cleaned well. The refrigerator was dirty from previous guests. However, the sheets were clean and the bed was comfortable. This location served our needs as a place to stay for a night while traveling back home on a road trip. I wouldn’t recommend this location for a family especially one with little kids but perhaps for a couple or a solo traveler.
V

Victoria

30 Apr 2024 - 1 May 2024
reviewed on expedia

5 out of 5 stars

Stayed just for a nights rest (traveling from FL back to PA), room was clean and quiet, staff was very helpful, breakfast had good choices & was very clean. Will definitely stay again if I’m ever in the area.
D

Dar

17 Apr 2024 - 18 Apr 2024
reviewed on orbitz

5 out of 5 stars

Close to restaurants, shopping & the airport. Clean and quiet, plus a decent breakfast. Excellent value hotel.
c

christina m

12 Jan 2024 - 15 Jan 2024
reviewed on hcom

1 out of 5 stars

Burn holes in the blankets, no heat in the room (it’s January). One wash cloth and two towels in a double room, no batteries in the remote. I was traveling with my disabled son and it took us a bit longer than expected to pack up and get checked out. They were banging on my door at 10:59 wanting to know if I was paying for another night or checking out. There’s more but I think you get the point. I hate that I used my rewards for this horrible stay.
S

Sheryl

30 Nov 2023 - 1 Dec 2023
reviewed on expedia

1 out of 5 stars

We took our flight straight hotel and got ready To relax and suddenly bed bugs appear.. so disgusting want be sleeping there again
C

Carmen

9 Aug 2023 - 11 Aug 2023
reviewed on orbitz

2 out of 5 stars

My stay was terrible. I do not recommend this hotel. The conditions were terrible, when i first arrived there was no hot water til the day after, there was no fire alarm in my room, the air conditioner vents were broken (thankfully the AC worked fine), the doors paint was terrible falling off, the towels had black stains and they had holes in them as well as the bed sheets. The pillows were TINY, HORRIBLE. I asked for clean towels and they would only give me 2 more when there was 3 of us in the room. The breakfast had very little variety. The neighborhood was unsafe as well and the parking spots were tight. The hotel is also in back of a gas station. They also tried charging me 25$ per night for the dog fee when the website states 20$. Extremely disappointed with my stay here.
J

James

13 Jun 2023 - 14 Jun 2023
reviewed on orbitz

3 out of 5 stars

Not enough parking. Check in person was uncaring. Room was clean but nothing special. Hard to get into parking lot. Stayed at Quality inn in GA Lot nicer hotel.
M

Margaret

7 Jan 2023 - 8 Jan 2023
reviewed on hcom

4 out of 5 stars

Check-in was easy, quick.. $20 per pet charge - breakfast of pancakes and yogurt offered... at least THIS time I was not hit with an additional $90 "pet charge" on TOP of the room charge as I was at the Baymont in the same area on my way north. I will NEVER stay at the "Baymont" again the quality of the stay was far from the $157 cost of staying there! Quality Inn was MUCH better!!! Definitely recommend the Quality Inn if traveling with multiple pets!! The floors were of pergo type which makes it easier to keep clean, though I recommend having a blanket or pet bed if you're like me and do not believe pets belong on the furniture / beds. Breakfast has gone downhil on ALL properties that advertise
K

KARLENE

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

The room was clean and well appointed and comfortable. Staff was pleasant and helpful. I stayed here because it was pet friendly and I was in town for a dog show. The pet fee was reasonable. Please people, if you travel with a pet, be courteous and clean up after your pet! It is getting more and more difficult to find pet friendly hotels for a reasonable fee. It is up to all of us to respect the property and other guests.
L

Leon

5 Oct 2022 - 8 Oct 2022
reviewed on orbitz

4 out of 5 stars

Easy to access the interstate for travel.
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