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Hampton Inn Des Moines-Airport

2 1/2 star rated hotel
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (83)

generated by AI based on family reviews

Overview

The Hampton Inn Des Moines-Airport is a popular choice for travellers, particularly those needing convenient airport access. Guests consistently praise the friendly and helpful staff, who go above and beyond to assist with airport transportation and other requests. The complimentary 24-hour airport shuttle is frequently highlighted as a major benefit, along with the comfortable beds and clean rooms. While some guests note that the hotel is older and could benefit from some updates, the overall consensus points towards a positive experience, especially for short stays before or after flights. The hotel's breakfast is also frequently mentioned positively, with various hot and cold options available. However, be aware that some guests have reported issues with cleanliness, parking fees and occasionally long wait times for the airport shuttle.

Guest highlights

Friendly and helpful staff
24-hour airport shuttle
Comfortable beds and clean rooms
Good breakfast

About the hotel

Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.

Nearby attractions

In a state park, Hampton Inn Des Moines-Airport is in Greater South Side, a neighborhood in Des Moines with good airport proximity. Lauridsen Amphitheater and Fort Des Moines Museum are cultural highlights, and travelers looking to shop may want to visit Southridge Mall and Valley Junction. Looking to enjoy an event or a game while in town? See what's happening at Principal Park or Wells Fargo Arena. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Parking

Extended parking on site (USD 30 per week)
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 3 miles
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free breakfast available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Seasonal outdoor pool

Outdoor

Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Romance packages available
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hampton Inn Des Moines-Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

83 reviews

Review data

5 star reviews

55%

4 star reviews

25%

3 star reviews

7%

2 star reviews

7%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn Des Moines-Airport

Showing 1 - 10 of 83 reviews

Latest reviews (83)

J

Jeanie

11 Oct 2024 - 12 Oct 2024
reviewed on hcom

5 out of 5 stars

Friendly service. Great hotel for a night’s stay. Comfortable and clean room. Close to airport, but quiet all night except for the hum of the a/c unit. Would stay here again. Breakfast was very good with a wonderful selection of waffles, eggs, oatmeal, cereal, …
k

karen

25 Sept 2024 - 26 Sept 2024
reviewed on hcom

5 out of 5 stars

I had a very nice stay there. The hotel is older , but it was comfortable and clean. The staff were nice and they have 24 hour shuttle to the airport.
J

Jean

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

5 out of 5 stars

Friendly desk staff, quiet being so close to the airport. Great shower pressure, fluffy towels, comfortable beds/pillows. Hot buffet breakfast with many choices. We left car for four nights for $35.
C

Cathy

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

4 out of 5 stars

It was a comfortable hotel for the price. The staff was friendly and helpful. The complimentary airport shuttle was great.Both drivers to and from the airport were friendly. The bathroom was spacious and updated. I was disappointed by the lack of cleaning details. The a/c vents, lamp and charging station on the night stand were dirty. Please add these items to your daily cleaning list. It will make a big difference for your guests and ratings.
S

Sidney George

29 Jul 2024 - 31 Jul 2024
reviewed on orbitz

3 out of 5 stars

The receptionists and cleaning staff were all exceptional. The bed was comfortable and the breakfast was very satisfactory with hot and cold items, pastries, juices and milk and waffles. Plenty of hot coffee and a small merchandise area with beverages, wine and personal and incidental supplies. Very close to the Des Moines airport. However, The room carpet was filthy (white socks were black after a few minutes), the room chair was dirty with stains (I threw a blanket over it to sit in it), and the bathroom floor was sticky. 2 stars out of 5. I won't stay there again.
T

Tommy

29 Jul 2024 - 30 Jul 2024
reviewed on orbitz

4 out of 5 stars

Convenient to airport
L

Lindsey

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

2 out of 5 stars

It is definitely an airport hotel. The hotel felt old and on the dirty side. It served its purpose before an early morning flight. Definitely not the usual Hampton Inn level of cleanliness. The carpet floors in the room were sticky. The hotel smelled dank, which considering there aren’t vents in the bathroom/shower, doesn’t surprise me. We’ve stayed here twice before flights and probably won’t again.
A

Allison

15 Jul 2024 - 16 Jul 2024
reviewed on orbitz

4 out of 5 stars

This property is very near the Des Moines airport. Convenient for an early morning flight out. The desk staff were friendly. We left before the morning breakfast. The rooms were comfortable and quiet. Standard decor, just a bit dated.
M

Mike

18 Apr 2024 - 19 Apr 2024
reviewed on orbitz

4 out of 5 stars

Good airport
A

Annalisa

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

4 out of 5 stars

Staff was very helpful with arranging airport transportation & taking care of the noise coming from the room next to me. My only issue is that I left my sunglasses in the room & they weren't turned in.
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