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Ramada by Wyndham Des Moines Airport

3 star rated hotel
6.8/10
(1001 verified Hotels.com guest reviews)
See real reviews (54)

generated by AI based on family reviews

Overview

The Ramada by Wyndham Des Moines Airport offers convenient proximity to the airport, with a shuttle service appreciated by many guests. Some guests found the staff friendly and helpful, while others reported positive experiences with the comfortable beds and clean rooms. However, a significant number of reviews highlight issues with cleanliness, maintenance, and the overall condition of the hotel, citing problems such as dirty rooms, broken amenities, and a musty smell. The hotel appears to be undergoing renovations, which may account for some of these issues. Negative feedback also focuses on staffing levels and inconsistencies in the quality of service.

About the hotel

Nearby attractions

In the business district, Ramada by Wyndham Des Moines Airport is in an area with good airport proximity. Air Lanes Bowling Center and A. H. Blank Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Margo Frankel Woods State Park and Gray’s Lake Park. Looking to enjoy an event or a game while in town? See what's happening at Principal Park or Wells Fargo Arena.

Popular amenities

Parking

Airport shuttle on request
Area shuttle
Free 24-hour roundtrip airport shuttle
Free self parking on site
RV/bus/truck parking on site
Uncovered extended parking on site (USD 8.99 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free self-serve breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

More

At least 80% lighting from LEDs
Fireplace in lobby
Local culture & ecosystem education
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Ramada by Wyndham Des Moines Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

54 reviews

Review data

5 star reviews

22%

4 star reviews

19%

3 star reviews

13%

2 star reviews

22%

1 star reviews

24%

We have selected a sample of reviews which reflect what travellers have said about Ramada by Wyndham Des Moines Airport

Showing 1 - 10 of 54 reviews

Latest reviews (54)

G

Glenda

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

3 out of 5 stars

It was 2am when I got in, the shuttle driver was also the person who checked me in. It took a while. There was no hand soap in the room, I used shampoo…I basically only slept in the room. The bed was comfortable and clean.
J

Jeffrey

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

1 out of 5 stars

Pictures appeared nicer than the hotel. Served it's purpose. The guy at the desk was very helpful and courteous. Not any sort of a luxury stay. Place to lay your head in a clean room close to DSM airport.
J

Janelle

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

5 out of 5 stars

Needed a place to sleep after a late flight. It is close to the Des Moines airport, and check-in was easy.
C

Cristen

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

2 out of 5 stars

It's a typical airport hotel. The staff was pleasant to work with. The property is dated, even with obvious attempts to refresh it. The room was ok but just felt sloppy. The flooring was installed incorrectly so it was pushing up in the middle. I could feel it sink back down each time I stepped on it. The paint job is sloppy with paint from the walls on the trim and ceiling. The caulking in the shower is unsightly. The bathroom was constantly warm and smelled of mildew mixed with sweaty socks. Bed was decent enough and the AC cooled the room well. Just felt grungy and needed to shower after leaving. Will not stay here again on future visits.
J

Jason

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

1 out of 5 stars

We did not stay there. We left as soon as we got there due to dirtiness. Old mattresses were laying in the parking lot. The fridge was broken in the room. Room was filthy. The person who was in front of us in line also left due to the dirtiness of the property. The property smelled horrible throughout.
W

Wakili

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

2 out of 5 stars

When I arrived around 10:15pm, there was no one at the front desk. I waited for a good 20 minutes, turns out the ONLY desk staff was also shuttling people to and from the airport. Please address staffing issues. I found it kinda gross that the coffee appliances were in the bathroom. Bathroom was also not entirely clean.
J

James

6 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

Good value. Airport shuttle operates even after midnight. Essentially a high-end value motel. Perfectly fine for business travel. Rooms feel freshly remodeled with hardwood floors and brand new bathrooms. Halls still show the buildings age, but not an issue.
L

Laurie

3 Jun 2024 - 4 Jun 2024
reviewed on expedia

1 out of 5 stars

One person running the whole place including the shuttle. Ice machine said cleaning, which means not working. Breakfast was hockey puck biscuits and Luke warm gravy and microwave did not work. The whole building looked like it was recently involved in bankruptcy. Lobby looked bad and sparse furniture. I paid a lot of money for a dump!! Never again!!
K

Kendra

Invalid Date - Invalid Date
reviewed on travelocity

2 out of 5 stars

Hotel looks is very old they tried to remodel but did it cheaply, mattresses were very old and stained, I found a dirty sock in the second bed while checking for ned bugs. Which is one positive, it was bed bug free. Thank God i only needed one bed. It was very loud most of the night. A room near me had a dog that woke me up three times barking and playing with his squeky toy through out the night. People were smoking marijuana and drinking in the parking lot. Breakfast was very mediocre at best. For $142 i would jave expected a lot more.
K

Keith

25 May 2024 - 26 May 2024
reviewed on travelocity

1 out of 5 stars

Here’s a list of all of the issues with this property - bedroom floor was heavy scratched up, AC unit didn’t work and it was so muggy, the toilet seat was disgusting - permanent marks all over it, oily lubricant sex handprints on bed frame, stained blanket and sheets, flickering bathroom lights undried ceiling dry wall that had to be out in right before we arrived, and very loud banging and hammering directly above our room only to be told by the front desk that they are renovating the bedrooms above us. To make matters worse, the phone in the room was disconnected with the cords literally cut so I had to walk to the front desk (a very long walk from one building to another) and all they did was send someone to clean and redo the bed. All other issues they stated they’d have to wait until the following week. No other rooms were available at all. They also do not carry playpens for children. The electricity blew out for about 30 minutes at night, the outside of my window had nearly 20 nasty, old mattresses stacked up on the ground (blocking parking spaces) as the renovators tossed them out from upstairs. There is also a huge dumpster outside making it a huge eyesore for many guests. I do not recommend this place for anyone to visit.
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