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Comfort Suites South

2 1/2 star rated hotel
8/10 Good
(1002 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Comfort Suites South provides convenient airport access, described by some guests as a quick and easy ride. Positive feedback mentions clean and comfortable rooms, a solid breakfast, and friendly staff. However, several reviews cite significant maintenance issues, including broken amenities, cleanliness problems, and concerns about the safety and security of the property. The availability of the airport shuttle also appears unreliable.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Located in Fort Wayne, Comfort Suites South is near the airport. Fort Wayne Firefighters Museum and Fort Wayne Museum of Art are cultural highlights, and some of the area's attractions include Foellinger-Freimann Botanical Conservatory and Fort Wayne Visitors Center. Looking to enjoy an event or a game while in town? See what's happening at Parkview Field or Embassy Theatre.

Popular amenities

Parking

Airport shuttle on request
Limited onsite parking
Roundtrip airport shuttle (surcharge) from 5:00 AM - midnight
Self parking on site (surcharge)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Water dispenser

More

Fireplace in lobby
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Suites South
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

12 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

17%

2 star reviews

25%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites South

Showing 1 - 10 of 12 reviews

Latest reviews (12)

B

Brenda

22 Jan 2024 - 23 Jan 2024
reviewed on expedia

5 out of 5 stars

Nice hotel, quiet, quick and easy ride to the airport.
R

R. Scott

21 Oct 2023 - 22 Oct 2023
reviewed on orbitz

1 out of 5 stars

I have travel extensively in North America and in Europe, staying in a wide variety of hotels. By far this one is the absolute worst! I have pictures of a broken sink, tears and rips, as well as wearing down of the vinyl furniture in the room, and in the eating area, and significant amount of mold in the shower. I can provide pictures upon request
B

Brian

4 Jun 2023 - 5 Jun 2023
reviewed on orbitz

4 out of 5 stars

We are traveling with kids and this was a good location for a quick overnight stop. The breakfast was solid and the facilities clean. Just watch out for the huge pothole in the entrance drive.
L

Larry

1 Jun 2023 - 2 Jun 2023
reviewed on orbitz

2 out of 5 stars

Not much positive to say. Signs say it’s being remodeled but no evidence of any construction. Hot to the room and the sink stopper is broken and the toilet was plugged up, evidently Roy from a previous guest. Parking lot was full of large trucks that took up 4-5 parking spots each so there was no available parking. Front desk said to park in the shopping center down the road.
S

Stephanie

11 Mar 2023 - 12 Mar 2023
reviewed on orbitz

2 out of 5 stars

Room was clean, comfortable, but really dated. Hot water in shower would come and go. Furniture was showing its age. Bed was really comfortable. Breakfast was good, but sausage was ice cold. We booked the property for use of pool. That's a big thing for us when traveling during winter months. After booking, received email from property that the pool was closed, so we didn't pack our swimwear. When we arrived, found out the pool was open and we were highly disappointed.
D

Deandre

25 Feb 2023 - 26 Feb 2023
reviewed on orbitz

5 out of 5 stars

The parking
E

Eboni

1 Oct 2022 - 2 Oct 2022
reviewed on orbitz

2 out of 5 stars

A day before check-in we were informed that the only amenities. Pool and fitness center were closed. Room on first floor visible from parking lot and passing traffic. In broad daylight, curtains had to be closed or otherwise anyone could see directly into room. Front desk would not change out room. Rooms outdated. A lotofncosmetic maintenance needed inside rooms.
c

carissa

11 Jun 2022 - 12 Jun 2022
reviewed on orbitz

3 out of 5 stars

Doors unlocked and people freely walking in from parking lot. The entire first floor smelled like weed. Sketchy people hanging around in halls and in parking lot. Room had finger prints on microwave where someone used it. Hair in toilet and floor in bathroom. Sheets on bed very cheap and bed wasn’t even made on one side. I guess this is the new norm with work ethic. Ugh!
G

George

5 Jun 2022 - 6 Jun 2022
reviewed on hcom

5 out of 5 stars

Clean, quiet, and comfortable. Booked for the airport shuttle, but wasn't running on a Monday morning due to staff shortage, but overall a great stay.
T

Thomas

5 Jun 2022 - 6 Jun 2022
reviewed on orbitz

3 out of 5 stars

My travel was delayed and you wouldn't allow me to change my booking to 6/9 so I just threw away $100. How do you think I feel about this place?
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