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Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

2 1/2 star rated hotel
8.8/10 Excellent
(945 verified Hotels.com guest reviews)
See real reviews (29)

generated by AI based on family reviews

Overview

The Holiday Inn Express Grand Rapids Airport North is praised by many guests for its convenient location near the airport, with some mentioning it's within walking distance of food and drink options. The clean rooms and comfortable beds are frequently highlighted, along with the helpful and friendly front desk staff. The airport shuttle service is generally well-regarded, although some guests experienced delays or inconsistencies. Note that breakfast may not be available before 7 am on weekends and some guests reported issues with the shuttle service not being available as advertised, or difficulties with check-in due to booking issues.

Guest highlights

Helpful and friendly staff
Clean and comfortable rooms
Convenient airport shuttle (although some inconsistencies reported)
Good breakfast (although limited hours)

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.

Nearby attractions

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel is located in Forest Hills, a neighborhood in Grand Rapids, and is near the airport. Frederik Meijer Gardens and Sculpture Park and Grand Rapids Art Museum are cultural highlights, and some of the area's activities can be experienced at Watermark Country Club and Grand Rapids Children's Museum. Check out an event or a game at MSA Fieldhouse, and consider making time for John Ball Zoo, a top attraction not to be missed.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free roundtrip airport shuttle from 4:00 AM - midnight
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available weekdays 6:00 AM–9:00 AM

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Outdoor

BBQ grill(s)
Garden
Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Romance packages available
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Grand Rapids Airport North, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

29 reviews

Review data

5 star reviews

52%

4 star reviews

34%

3 star reviews

3%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Showing 1 - 10 of 29 reviews

Latest reviews (29)

P

Phil

17 Sept 2024 - 19 Sept 2024
reviewed on hcom

5 out of 5 stars

Two night stay. Close to airport and walking distance to food and drink. Nice place!
E

Elizabeth

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

Helpful and friendly front desk staff, Oliver, directed me to the easily walkable Meijer to pick up a few items. Hotel and room was pristine. Bed was comfortable. Airport shuttle on time and driver was friendly. 5 stars all the way.
D

Dawn

24 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

Convenient lication to airport.
M

Matthew

24 May 2024 - 25 May 2024
reviewed on expedia

5 out of 5 stars

A good night's rest after a difficult traveling day
S

Suzanne

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

4 out of 5 stars

Screaming guests at 1 am. in the hallway. Took too long for personnel to respond. Shuttle to airport was very prompt and driver was very personable.
B

Brenda

22 Sept 2023 - 23 Sept 2023
reviewed on orbitz

5 out of 5 stars

The shuttle bus driver takes his turns sharp and puts the pedal to the metal, I was sliding off the seat. The hotel is very nice! Make sure if you pay by expedia that the hotel does not charge you again, I had this happen but they fix it and were very kind.
K

Kimberly

13 Sept 2023 - 14 Sept 2023
reviewed on orbitz

5 out of 5 stars

Just a quick jaunt from the airport to this newer hotel in a very quiet area with great rates..
C

Carie

15 Sept 2023 - 17 Sept 2023
reviewed on orbitz

4 out of 5 stars

We were traveling with our 15yr old son so we booked a room with 2 Queen beds and prepaid for our reservation. Upon arrival to our room there was only 1 king bed and a chair. When I went to the front desk the gentleman stated that his Mgr had changed the reservation and was not sure why and that they had no other rooms but he could bring in a rollaway bed. He was very nice and very accommodating. It wasn’t ideal but it worked.
c

cherie

8 Sept 2023 - 10 Sept 2023
reviewed on hcom

3 out of 5 stars

Room was freezing staff though friendly not helpful Couldn’t turn down the air Didn’t feel safe on first floor as a solo woman traveler near common area and elevator though I checked in at 2:30 Friday said couldn’t give me a different room Didn’t feel safe Perhaps worst was the handicap shower where I had to hold the shower head to get wet then put down and soap up. Freezing and never felt clean Even gyms have a second shower head mounted on the wall so you get continuous spray Horrible shower Will not stay at a holiday inn again
M

Michelle

9 Sept 2023 - 10 Sept 2023
reviewed on orbitz

5 out of 5 stars

Super clean and only 10 minutes to the airport:)
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