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SpringHill Suites Grand Rapids Airport Southeast

3 star rated hotel
8.8/10 Excellent
(989 verified Hotels.com guest reviews)
See real reviews (35)

generated by AI based on family reviews

Overview

The SpringHill Suites Grand Rapids Airport Southeast is praised for its convenient location near the airport, with many guests highlighting the complimentary shuttle service. The hotel also receives positive feedback for its clean and updated rooms, friendly and helpful staff, and a good breakfast. However, some guests have noted issues such as noise from other rooms, construction-related parking difficulties, and inconsistent room cleaning. There are reports of inconsistent shuttle service and some issues with the cleanliness of the hotel.

Guest highlights

Complimentary airport shuttle service
Clean and comfortable rooms
Friendly and helpful staff
Good breakfast

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available on request.

Nearby attractions

Located in Grand Rapids, SpringHill Suites Grand Rapids Airport Southeast is in an area with great airport proximity. Voigt House Victorian Museum and Heritage Hill Historic District are local landmarks, and some of the area's activities can be experienced at Golf Club at Thornapple Pointe and Watermark Country Club. Patterson Ice Center and Vander Veen's Dutch Store are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times
Free roundtrip airport shuttle from 4:00 AM - noon
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for SpringHill Suites Grand Rapids Airport Southeast
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

35 reviews

Review data

5 star reviews

63%

4 star reviews

23%

3 star reviews

9%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about SpringHill Suites Grand Rapids Airport Southeast

Showing 1 - 10 of 35 reviews

Latest reviews (35)

J

Jacob

16 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

Great stay. Both employees that we interacted with at the front desk were very friendly. The property was very clean and updated. No issues with parking. The room was clean, comfortable, and spacious. The location was excellent. Close to dining, shopping, and the airport. Downtown wasn’t too far. The only issue at all was there was audible noise from other rooms. Would certainly stay again.
M

Marc

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

4 out of 5 stars

Good hotel for waiting for flight.
M

Michelle

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean, good staff and close to airport
T

Tiffany

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

1 out of 5 stars

My husband’s flight was canceled and I tried to cancel my reservation several days in advance and Expedia said they were reaching out and after a day or two said the hotel rejected my request.
K

Kathryn

23 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

They have great beds and pillows and the bathrooms are amazing and private from the rest of the room! I wish we had one every where we travel!
R

Ramon

23 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

The staff were very friendly especially our shuttle drivers. Thing I did not like is trash pickup at 3am were very loud with the dumpsters. We were on the 3rd floor and still awakened by the loud noise and was unable to go back to sleep. Overall our stay was good, would definitely ask for a room away from the dumpsters. Maybe I should get some extra marriott points as compensation...thank you
C

Christie

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

We could keep our car here and take the shuttle to the airport.
k

katherine

11 Jan 2024 - 12 Jan 2024
reviewed on expedia

5 out of 5 stars

Very clean and awesome staff. Hard to rate property or parking area since it is under construction
N

Nikki

24 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

Perfect for flying out of Grand Rapids airport. Free shuttle brought us to airport at 430am for early departure and picked us up within 10 minutes upon return a week later at midnight. Beds are comfortable. Rooms are spacious. Free breakfast and coffee were good.
T

Tracey

18 Oct 2023 - 19 Oct 2023
reviewed on hcom

5 out of 5 stars

I loved staying at this hotel! The front desk staff were friendly and helped me order a shuttle to the airport. I have never seen floors shine in a public place like this hotel’s did! My room was huge and very comfortable! I will definitely stay here again!
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