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Express Inn Hobby

3 1/2 star rated hotel
6.6/10
(397 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Express Inn Hobby receives mixed reviews. While some guests praise its convenient location near Hobby Airport and the quick check-in process, many others express significant concerns. Negative feedback centers on cleanliness issues, including reports of roaches and dirty towels, and a lack of shuttle service despite advertising otherwise. The breakfast is described as basic but adequate by some. Overall, the property seems to require significant improvements in maintenance and customer service.

Guest highlights

Quick and easy check-in
Basic, but adequate breakfast

About the hotel

Nearby attractions

Express Inn Hobby is located in Southeast Houston, a neighborhood in Houston, and is near the airport and near a metro station. Space Center Houston is a cultural highlight and some of the area's popular attractions include Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at Toyota Center, or consider NRG Park for a night out. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Free RV/bus/truck parking on site
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Food and drink

Free continental breakfast available daily 6:00 AM–9:00 AM
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Laundry facilities

Accessibility

5 on-site accessible parking spaces
Accessible bathtub
Bathtub grab bar height (inches): 26
Grab bar in bathtub
Grab bar in shower
Handrails in stairways
Hardwood flooring in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Shower grab bar height (inches): 26
Stairway handrail height (inches): 30
This property does not have elevators
Tile flooring in public areas
Upper floors accessible by stairs only
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 36
Wheelchair-accessible van parking

Conveniences

ATM/banking services
Vending machine

More

Designated smoking areas
Renovated entire property - July 2020
map

Reviews that mention...

Hotel Reviews

for Express Inn Hobby
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

7 reviews

Review data

5 star reviews

14%

4 star reviews

29%

3 star reviews

14%

2 star reviews

0%

1 star reviews

43%

We have selected a sample of reviews which reflect what travellers have said about Express Inn Hobby

Latest reviews (7)

A

ADRIAN

12 Oct 2024 - 13 Oct 2024
reviewed on hcom

1 out of 5 stars

It was awful, neighborhood was dangerous, it was dirty outside and inside, there was no shuttle available, v
K

Kevin

16 Sept 2024 - 22 Sept 2024
reviewed on hcom

1 out of 5 stars

One of the worst properties I’ve ever stayed at honestly … service is bad … breakfast is bad … room was bad … the room I stayed at (103) had plugs hanging out the walls , cabinets were broken … doors were Al colored on with random paint and there was a fruit fly infestation I told the guy who was in the front desk if I could change rooms and he denied and was also so unprofessional and kept saying the rooms didn’t have bugs even though I showed him…
S

Shannan

10 May 2024 - 13 May 2024
reviewed on expedia

4 out of 5 stars

Convenience to airport Hobby
C

Christina

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

4 out of 5 stars

easy checkin. breakfast was ok. juice, cereal, toast, no fresh pastries or fruit. nothing fancy but we're not hungry. lots of airport noise and noise from the room above us. i recommend staying on the second floor if you don't mind carrying your luggage. We walked to Dennys as there weren't many dining options.
K

Keith

11 May 2023 - 12 May 2023
reviewed on hcom

5 out of 5 stars

They have a great breakfast and the check in for me was really fast even after hours. I recommend this place and staying again within my travels.
J

Jacqueline

31 Mar 2023 - 1 Apr 2023
reviewed on orbitz

3 out of 5 stars

it is more likely a motel, not safe, lots of cars parking, drinking & talking very loud, front desk girl not nice.
A

7 Jan 2024 - 9 Jan 2024
reviewed on hcom

1 out of 5 stars

Do not stay here if you’re not comfortable sleeping with roaches. Check-in was okay.. I accidentally left my ID when I checked in & front desk didn’t even bother to call me to let me know they had it. I had to go check & see if they had it. They literally had 30 other IDs in the stack with mine. I should’ve done my research & read more reviews earlier. By the time I landed & seen the reviews I wanted to cancel due to the pest problem. But it was too late to get a full refund. Manager denied my request even though they knew about the roach infestation. The towels in the room were dirty & had cigarette burns on them. The inside of the microwave was dirty. Had to kill 10 roaches through the 2 days I stayed there. It says they have a shuttle for pick-up but they don't. I had a hard time falling asleep since I knew there was a roach problem. Never staying here again. Would not recommend this motel to anyone unless it’s the last resort. The only reason why I gave a 2 star rating was because I didn’t have to pay a deposit.. which makes sense since the place is infested with roaches.
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