Extended Stay America Suites Kansas City Airport

Overall hotel was a great experience. The staff was nice they checked us in hassel free. We were put on the third floor excess able by elevator. The room was clean and the bed was comfortable. Plus you have a kitchenette with full size fridge. Halls were quiet as well with no sketchy looking characters nor in the parking lot. Wasn't to pricey either. Would definitely stay again.

This was a stay near the airport to make catching our early flight easier. It was an interesting stay to start out. The person at the desk was abrasively friendly (never saw that before). Everyone in the family that was over 16 had their IDs copied, they needed our license plate number (pretty normal), and then I signed and initialed multiple times on a long contract where I agreed to a bunch of things like I wasnt moving in permanently. We found our way to the room. It was clean and quiet. The vending machine selection was limited so I decided to go to the gas station a couple blocks away. It was late which is probably why several employees believed parking across the bank parking lot which blocked the way was OK. It was difficult to turn around since it is so small. Overall, a clean and comfortable place to stay.

I was traveling for my company. My company had booked this property for me to stay at during my trip. We have had previous employees stay at this location. We will not be having any others stay here due to the noise of other guests, the lack of the management and staff doing anything to stop or limit the noise, and when we determined to have me leave the property for another so I could sleep, they refused to provide a full refund. Because I had checked in "even for a few minutes" we could only get the 2nd night refunded of a 2-night stay. Horrible experience! Do not recommend if you want to sleep, rest, or have any peace while you travel. They have lost mine and my company's business. With all the other options to stay at near KCI save yourself time, money, and aggravation and stay someplace else.

Cramped parking with a narrow driveway.Cars park close to the building, but then there is vertical parking behind your car.It is very congested.No vending machines, the breakfast is well why bother.

It was very nice to be so close to the airport. Staff was very friendly. Our floor was very sticky and there was dry toothpaste in the sink, but otherwise was pretty clean. It seemed a little run down and there was quite a bit of noise outside around 10pm.

Hallway was really dirty and room seemed broken down. There was drywall on the floor and marks. The parking lot was full of people smoking weed and yelling until about midnight. The only good thing was the lady at the front desk last night, she was super sweet and helpful for anything we needed.

Room was very clean. Facility was very close to the airport.

Stayed 1 night to catch an early flight departure the next morning. Place is just “ok”. Carpet’s old, TV is small, elevator & hallways dingy/dirty - about what I expected for the price. Front desk employees were very helpful, friendly, and curteous.

Extended Stay WORST HOTEL EVER :Flew in from California, took a Lyft to the property, showed in with confirmation and reservation only to be told we don't have a room for you. First time in 40 years I ever booked a room had a reservation showed up to check in and they gave my room away. The Holiday inn was right across the parking lot, I had to walk over there in the rain, they took me in with open arms.

We booked a room for January 1st because we left for a flight on January 2nd. We have a 1 and 4 year old and had a 7am flight so we wanted to be near the airport. Late on January 1st Extended Stay called us and stated they moved us to a "sister" property due to a housekeeping emergency. "Don't worry it is the same standard and same room to accommodate you." We got to this "sister" hotel around 9pm on January 1st. Our children fell asleep in the car and were screaming when we arrived. When we walked in we were immediately concerned and disgusted. However, we had to stay because 1 it was new years and were told everything else was booked, and 2, our children, the reason we rented the hotel, were now settled and falling back asleep. The room smelled awful. The sheets were not clean---there was crud on them like someone ate a Debbie cake in the bed. There were crumbs on the ground, on the floor, spatter of something red on the countertops. Tehe toilet was filthy. The bathroom had used razor heads by the baseboards under the sink. The room had bugs all over the ground, alive and dead. We had our children sleep on top of us to keep them from laying on the beds. They could not walk around the room without shoes on due to the filth. The staff were rude and unconcerned with our concerns. We were stuck. We are currently asking for a refund. This wasn't the property we chose, and it was the absolute worst stay I've ever had. I've been in cleaner $30 Motel 8's than this. Disgusted.