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Four Points by Sheraton Kansas City Airport

3 star rated hotel
8.4/10 Very Good
(1474 verified Hotels.com guest reviews)
See real reviews (203)

generated by AI based on family reviews

Overview

The Four Points by Sheraton Kansas City Airport is a popular choice for travellers, largely due to its convenient location and reliable airport shuttle. Guests consistently praise the helpful and friendly staff, who are frequently mentioned for their assistance with check-in, shuttle service and luggage issues. While some reviews mention the need for updating, the majority highlight the cleanliness of the rooms and the overall convenience of the hotel for short stays. The on-site restaurant and bar also receive positive feedback. However, some guests note inconsistent experiences with the airport shuttle service, and breakfast is not included in the stay.

Guest highlights

Helpful and friendly staff
Convenient airport shuttle
Clean rooms
Onsite restaurant and bar

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Near theme parks, Four Points by Sheraton Kansas City Airport is in an area with good airport proximity. Travelers who have shopping on the agenda can visit Zona Rosa Shopping Mall and Crown Center, while those looking for another kind of activity may want to check out Tiffany Greens Golf Course. Check out an event or a game at Bartle Hall Convention Center, and consider making time for Worlds of Fun, a top attraction not to be missed.

Popular amenities

Parking

Area shuttle
Free 24-hour roundtrip airport shuttle
Free shopping center shuttle
Onsite parking includes off-street options
Uncovered self parking on site (USD 11.00 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 15-15 for adults and USD 5-5 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Library

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Four Points by Sheraton Kansas City Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

203 reviews

Review data

5 star reviews

53%

4 star reviews

29%

3 star reviews

11%

2 star reviews

3%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Four Points by Sheraton Kansas City Airport

Showing 1 - 10 of 203 reviews

Latest reviews (203)

A

Ashley

27 Oct 2024 - 28 Oct 2024
reviewed on hcom

4 out of 5 stars

Super close to the airport but the hotel is a little dated but does look like they’ve attempted some upgrades. It’s pretty basic and if you’re flying in/out, it’s a fantastic location. For the price, I’d stay again. They also offer an airport shuttle!
s

samantha

19 Oct 2024 - 21 Oct 2024
reviewed on hcom

3 out of 5 stars

Room itself was okay. Very noisy, very little to dampen all the noise outside of the room. Repaving the parking lot so very very little parking on site. Could not be waited on at boulevard grill. Stood waiting for almost 20 minutes never spoken to or waited on ended up walking out. Dirty dishes sat outside rooms the entire time we were there (2 days). Would not recommend anyone stay here with the high number of other hotels to choose from. Dissapointing for a 4 points location.
D

Debbie

14 Oct 2024 - 15 Oct 2024
reviewed on hcom

5 out of 5 stars

Other than a snafu at check in (not told I couldn’t use debit card for incidentals) my stay was great. Room was comfortable and very clean. Restaurant was adequate and the waitstaff excellent. The airport shuttle was great.
N

Nancy

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

Very helpful from front desk . Shuttle to airport . Parking while away & then returning
L

Leticia

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

i I book this hotel when I travel early morning. It is very comfortable and convenient. They offer a very early small breakfast for those leaving very early. The shuttle was very useful in my last trip because I forgot my laptop at the bus and they bring it back to the airport immediately when I call the hotel.
S

Sandi

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

4 out of 5 stars

Although the hotel needs updating, it was clean from check in area to our room and reasonably priced. Distance to airport and shuttle service were excellent. Our room was on the 5th foor and temp (70°) was perfect when we arrived at 4 pm. It was a very hot day! By 6 pm the thermostat read 74° so I called the front desk. Someone from maintenance arrived around 8 with news "nothing they could do because of the outside temp". They brought us a fan. We chose to not move rooms because we had entirely too much luggage, had unpacked all essentials and my husband had a fractured hip. At 1 am our room temp was 78°, but we survived. Our bed wasn't very comfortable and pillows were awful, but the staff was great and the food from the restaurant was surprisingly good and reasonably. We'll choose a different hotel next time.
P

Princess

9 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

It was there for me, because I missed my flight out of Kansas City. Staff was very friendly and understanding. I was traveling with my 6 yr old grandson.
A

Amber

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

4 out of 5 stars

Perfect for one day trip,close to airport bar restaurant was great
S

Sarah Ella

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

The hotel is really close to the airport, but still quiet. The amenties were great and I like having the restaurant on site. The room was very clean and very comfortable. The only downside is parking. Very limited parking so you may have to park on the street in front of the hotel.
J

Jenny

25 Jul 2024 - 28 Jul 2024
reviewed on hcom

3 out of 5 stars

For the price…this hotel is quite rundown. Easy airport access and easy on and off I29 but we never had any maid service for 3 days.
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