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Quality Suites Kansas City International Airport

2 1/2 star rated hotel
7.6/10 Good
(1000 verified Hotels.com guest reviews)
See real reviews (78)

generated by AI based on family reviews

Overview

The Quality Suites Kansas City International Airport offers convenient proximity to the airport, with many guests finding it easy to reach and appreciate its location for early flights. Some guests have praised the spacious and comfortable rooms, as well as the friendly and helpful staff. However, reviews also reveal significant inconsistencies in the hotel's condition and service. Several reviewers noted issues with cleanliness, maintenance, and the functionality of amenities such as the shuttle service, breakfast offerings, and room facilities. The state of repair and cleanliness varied considerably across guest experiences. Therefore, potential guests should be aware of the mixed reviews regarding the hotel's upkeep and reliability before booking.

Guest highlights

Close proximity to the airport
Friendly and helpful staff
Comfortable beds in some rooms

About the hotel

Nearby attractions

Located in Kansas City, Quality Suites Kansas City International Airport is in an area with good airport proximity. Kansas City Children's Museum and Arabia Steamboat Museum are local attractions and those in the mood for shopping can visit Legends Outlets Kansas City and Zona Rosa Shopping Mall. Looking to enjoy an event or a game while in town? See what's going on at T-Mobile Center, or consider a night out at Municipal Auditorium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Extended parking on site (USD 9 per day)
Free self parking on site
Roundtrip airport shuttle (surcharge) from 4:00 AM - 11:00 PM
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends

Guest services

24-hour front desk
Housekeeping (on request)

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Conveniences

Elevator
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Quality Suites Kansas City International Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

78 reviews

Review data

5 star reviews

21%

4 star reviews

24%

3 star reviews

22%

2 star reviews

21%

1 star reviews

13%

We have selected a sample of reviews which reflect what travellers have said about Quality Suites Kansas City International Airport

Showing 1 - 10 of 78 reviews

Latest reviews (78)

A

Aimee

12 Jan 2024 - 13 Jan 2024
reviewed on hcom

2 out of 5 stars

The hotel room was clean and the bed was okay but the facilities are in disrepair. Many things were out of order including the vending machines, the coffee in the lobby, the pool said permanently closed and etc. The breakfast was sad. The best offerings were a prepackaged peanut butter sandwich or frozen burrito. Honestly the worst coffee we've ever had, and we've had plenty of bad waiting room coffee. Hospitality was seriously lacking. They also charge $5 a person for the airport shuttle too. Clearing some of the ice and snow from the sidewalks and parking lot would have gone a long way to improve hospitality too. Just don't believe the photos. They are nowhere near current! Spend a little more and stay up the street if you want a more comfortable stay.
N

Natalie

11 Jan 2024 - 12 Jan 2024
reviewed on expedia

4 out of 5 stars

I just needed a place between flights. It was easy, clean and affordable. The staff was really kind.
S

Scarlett

9 Jan 2024 - 10 Jan 2024
reviewed on hcom

4 out of 5 stars

Room was great! We especially enjoyed the view out our window - trees instead of the parking lot. Soda machine and juice machine were broken.
J

Jessica

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

2 out of 5 stars

The room was very clean and nice. But the heater in the room didn’t work which is very disappointing when it is below 30 outside. Was not able to get a new room which was even more disappointing. There is a cost to use the airport shuttle which is something that should be put on the website. Pool is permanently closed which is not shared on the website. I received a total of 5 charges on my card of varying prices. When asking the front desk, they explained it is a room hold charge in case of no shows. Most properties disclose that information prior to booking which this location did not do. Overall the room is nice but the things not communicated or disclosed is why I am not satisfied with this property.
K

Kevin D

30 Dec 2023 - 31 Dec 2023
reviewed on expedia

3 out of 5 stars

Hotel was ok. The location was very convenient to get to the airport in the morning but the property was poorly lit in the parking lot, the hallway on the second floor smelled like cigarette smoke and the room was dated. It served it's purpose for us but would not stay again.
S

Sherry

3 Dec 2023 - 4 Dec 2023
reviewed on hcom

3 out of 5 stars

The toilet was dirty like someone just used it, there was a stain on the bed spread that looked fresh, like they reused the dirty bed spread. The floor next the elevator had dirt and a smashed cigarette and looked like it was not vacuumed for a very long time. The Airport shuttle they have was very dirty and that was the first thing I noticed when they picked me up. This hotel looks like it was nice at one time, but it seems to be maintenance deferred. I was also charged for the shuttle but never saw that on the web site, but I could have missed that. If you are just looking for a bed to sleep in before you catch your plane out of town, I guess the price is okay for what you get.
C

Chester

3 Dec 2023 - 4 Dec 2023
reviewed on expedia

5 out of 5 stars

Close to airport, easy to find, continental breakfast is good, rooms big and comfortable, and it’s our favorite place to overnight for flights leaving MCI.
J

Jean

26 Nov 2023 - 27 Nov 2023
reviewed on travelocity

5 out of 5 stars

Friendly, safe and convenient to the airport.
R

Russell

23 Nov 2023 - 24 Nov 2023
reviewed on travelocity

5 out of 5 stars

Quick from the airport
P

Paul

3 Nov 2023 - 4 Nov 2023
reviewed on travelocity

5 out of 5 stars

Great for the airport, I think they had a shuttle service too.
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