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Best Western Knoxville Airport/Alcoa

2 1/2 star rated hotel
8.4/10 Very Good
(924 verified Hotels.com guest reviews)
See real reviews (74)

generated by AI based on family reviews

Overview

The Best Western Knoxville Airport/Alcoa is praised for its convenient location near the airport, with many guests highlighting the ease of access for early morning flights. The hotel's shuttle service is frequently mentioned, particularly its willingness to accommodate late arrivals and early departures. Guests also appreciate the generally clean rooms and friendly, helpful staff. However, some negative feedback points to inconsistencies in service, including issues with shuttle availability, cleanliness of rooms and the breakfast quality. The overall impression is of a functional and convenient airport hotel, although quality can be inconsistent.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.

Nearby attractions

Located in Alcoa, Best Western Knoxville Airport/Alcoa is in an area with great airport proximity. Knoxville Riverboat Company and Dead Horse Lake Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit 411 Biker Depot and University of Tennessee Gardens. Looking to enjoy an event or a game while in town? See what's happening at Neyland Stadium or Thompson–Boling Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Parking

Extended parking on site (USD 7 per day)
Free RV/bus/truck parking on site
Free roundtrip airport shuttle from 4 AM - 11 PM
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Swimming pool

Conveniences

Elevator
Free newspapers in lobby
Vending machine

More

Renovated entire property - June 2019
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Knoxville Airport/Alcoa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

74 reviews

Review data

5 star reviews

61%

4 star reviews

15%

3 star reviews

18%

2 star reviews

4%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Best Western Knoxville Airport/Alcoa

Showing 1 - 10 of 74 reviews

Latest reviews (74)

J

Jeremy

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

1 out of 5 stars

Got to the hotel at 12am from the airport. Was told I didn’t have a reservation and all rooms were sold out even though the lady right before us thanked the front desk lady for getting her a room. Stranded had to get any room I could get in the middle of the night. Called hotels.com and they still showed my reservation as active but they couldn’t get a hold of the hotel
S

Shannon

1 Aug 2024 - 2 Aug 2024
reviewed on expedia

5 out of 5 stars

Very clean, very welcoming. The airport shuttle is so convenient!
R

Ryan

30 Jul 2024 - 31 Jul 2024
reviewed on expedia

4 out of 5 stars

Good breakfast, close to airport. Pretty quiet overall
M

M-M

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

3 out of 5 stars

The bathroom were small the sink didn’t fit in them. Also the parking lot looked like a land fill. There look like there were drug deal happening in the parking lot.
J

Janice

16 Jul 2024 - 17 Jul 2024
reviewed on orbitz

5 out of 5 stars

Very accommodating as I left my credit card at home! Nice shuttle drivers. Close to airport
K

Katie

15 Jul 2024 - 16 Jul 2024
reviewed on orbitz

5 out of 5 stars

Staff were very helpful and friendly! Hotel was clean and modern. Location was awesome for airport travel.
J

Jennifer

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

Very easy night between traveling days.
J

Janice

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

4 out of 5 stars

Helpful staff including shuttle driver,
S

Sandra

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

4 out of 5 stars

Christie was very helpful! We had issues with our flights but she was able to pick us up. Then the battery on our door died and she was able to get it open for us! Above and beyond!
m

mike

9 Jul 2024 - 11 Jul 2024
reviewed on hcom

4 out of 5 stars

Conveniently close to the airport, free airport shuttle was helpful.
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