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Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

2 1/2 star rated hotel
8.4/10 Very Good
(521 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Candlewood Suites Knoxville Airport-Alcoa receives positive feedback for its spacious and comfortable suites, friendly and helpful staff, and convenient location near the airport. Guests appreciate the well-equipped suites with amenities such as large fridges, cooktops, and microwaves, as well as the complimentary airport shuttle. While some guests noted minor issues with cleanliness and the frequency of housekeeping service, the overall experience is largely positive, particularly for those seeking a convenient airport hotel.

About the hotel

This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Alcoa, Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel is near the airport. High Ground Park and Ijams Nature Center reflect the area's natural beauty and area attractions include 411 Biker Depot and University of Tennessee Gardens. Looking to enjoy an event or a game while in town? See what's happening at Neyland Stadium or Thompson–Boling Arena.

Popular amenities

Parking

Airport shuttle on request
Extended parking on site (USD 7 per day)
Free roundtrip airport shuttle from 4:00 AM - 11:00 PM
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage

Accessibility

2 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Front entrance ramp
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

BBQ grill(s)
Picnic area

Conveniences

Elevator
Front-desk safe
Library

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

14%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

Latest reviews (7)

R

Robin

4 Oct 2023 - 5 Oct 2023
reviewed on expedia

5 out of 5 stars

#1 Comfy bedding & bed! #2 Friendly, accommodating, helpful staff. #3 Lg fridge, cook top, microwave. Another poster mentioned smell - room smelled like Carpet Fresh, which quickly dissipated once air circulated. Great value! Close to airport.
L

Lynn

15 May 2023 - 16 May 2023
reviewed on hcom

5 out of 5 stars

Good place to stay near airport. Complimentary transport to and from airport. I got a ride at 530 am. Walking distance to several restaurants. Good free coffee in lobby area.
K

Kristie

2 Apr 2023 - 3 Apr 2023
reviewed on hcom

5 out of 5 stars

This was a very spacious, clean and comfortable stay. Everything you could need from a suite was at your fingertips. Staff was extremely friendly and helpful! The place was spotless. Very close to airport and restaurants. Felt like a safe area. These rooms would be ideal for an extended stay. Free laundry room was ideal for washing up clothing after a business trip so I could simply return home and unpack.
A

Angela

17 Mar 2023 - 20 Mar 2023
reviewed on expedia

3 out of 5 stars

The property was ok. Didn’t like the fact that housekeeping will only clean after you have stayed 7 nights. That seems unsanitary. Also, if you needed fresh towels you had to walk them to the front desk to get new ones, that wasn’t cool either. Room could have been cleaner also. What I did like was the location, free shuttle and the set up of the room. Not sure I would stay there again.
S

Steven

26 Dec 2022 - 27 Dec 2022
reviewed on hcom

4 out of 5 stars

The property is handy to TYS airport. Check-in was easy. Desk clerk was friendly. The place looks a little neglected, and could use a little love. Bed was comfortable. Shower water was hair-trigger between too hot and too cold. It's fine for a night before a flight. Longer-term stay might have a challenge or two. I'd give it about an 8 out of 10.
W

Wendy

1 May 2021 - 2 May 2021
reviewed on hcom

5 out of 5 stars

The check in girl was amazing. She offered to help me with supplies if I needed them for extra packing for my luggage as i had to pack alcohol for my flight. I had asked for a king room but was given a double room but it was ok as I had to leave early for my flight. Thanks for the wonderful stay. Can’t wait to come back to Tennessee
R

Ryan

14 Apr 2021 - 17 Apr 2021
reviewed on hcom

3 out of 5 stars

Sketch location due to other cheap hotels nearby. Quiet and close to airport. Airport shuttle was “broke down”. No taxis would pick me up and was very lucky to get a Lyft.
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