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Holiday Inn Express Hotel & Suites Lexington-Downtown, an IHG Hotel

2 1/2 star rated hotel
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites Lexington-Downtown receives mixed reviews. While guests consistently praise the cleanliness of the rooms and the delicious complimentary breakfast, which includes omelets, sausage, waffles, and fruit, some have noted issues with noise levels from traffic and hallway activity. The hotel's location is described as convenient for certain needs, but some concerns have been raised regarding the safety of the parking lot and the overall condition of some rooms.

Guest highlights

Delicious free breakfast with omelets, sausage, waffles, and fruit
Clean rooms

About the hotel

An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express Hotel & Suites Lexington-Downtown, an IHG Hotel is located in Lexington. Lexington Opera House and Mary Todd Lincoln House are local landmarks, and some of the area's attractions include Explorium and Lexington Ice Center. Looking to enjoy an event or a game while in town? See what's going on at The Red Mile Racetrack, or consider a night out at The Kentucky Castle.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Hotel & Suites Lexington-Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

11%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Hotel & Suites Lexington-Downtown, an IHG Hotel

Latest reviews (9)

A

Alexandra

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Hotel was very clean. My car was vandalized in the parking lot and they had no cameras located anywhere outside. Front desk was very helpful with the situation called police for me and gave me supplies to get home with. Overall clean hotel and great staff but would definitely recommend cameras or security for the area.
J

Joseph

12 Aug 2023 - 13 Aug 2023
reviewed on orbitz

2 out of 5 stars

The room was run down and there were a couple gnats flying around all night. They were repairing the roof so at one point we had construction workers hanging out in the bushes outside our room. We’ve stayed here before and don’t remember things being so run down. I did tell management.
C

Chris

30 May 2023 - 2 Jun 2023
reviewed on hcom

3 out of 5 stars

A ton of teenagers were at the hotel. Running up and down the halls, making prank calls and just being overall unruly. Breakfast was impossible because all 40 of them went for breakfast between 6 and 7. Tuesday night it seemed like there was a party in the parking area next to the building. The staff was nice, but overall the visit was not good.
M

Michelle

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

Area was not safe, as we were given a note, card, listing all of the things not to leave in our car when we checked in. I saw a few cars pull into the parking lot stop for a few minutes and then leave. The room needed updating. It was very worn. We found several tissues under the pillows and several hairs in the bed. The hotel is right next to train tracks and across the street from the hospital. The front desk employee was very kind.
V

Vanessa

31 Mar 2023 - 1 Apr 2023
reviewed on hcom

5 out of 5 stars

Everything was perfect. The room was clean, the soap/conditioner/ body wash was the best, service was great and the breakfast was delicious. The only complaint is the parking lot could have been better. Overall the best hotel I have stayed in in a long time
R

Robbie

18 Nov 2022 - 20 Nov 2022
reviewed on hcom

5 out of 5 stars

Perfect location for our needs with a shuttle to the football stadium. The only down side was hearing every door slam and every conversation in the hallway.
S

Selena

12 Jul 2022 - 13 Jul 2022
reviewed on hcom

4 out of 5 stars

Super friendly, very well taken care off hotel and rooms. Very pleased service. When we vame upon an issue with our room they were very quick to make things correct and go above and beyond in my eyes to make our stay the most welcoming and comfortabe. Id stay there everytime i travel back in that area.
B

Brian

23 May 2022 - 24 May 2022
reviewed on hcom

5 out of 5 stars

Very friendly staff room was clean as a pin!! Probably stay there every time I travel to Lexington!
A

8 Oct 2024 - 9 Oct 2024
reviewed on hcom

4 out of 5 stars

Room isn't soundproofed so we could hear cars driving by or in parking lot near by. The check-in was quick, but the receptionist could have been friendlier - or smile more. Breakfast was available for free: omelets, sausage, waffles, fruits etc.
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