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Thomas
22 Oct 2024 - 23 Oct 2024
reviewed on hcom
3 out of 5 stars
Nothing out of the ordinary, lack of roomservice and dinning options is not good in an airport hotel
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Erin
9 Sept 2024 - 10 Sept 2024
reviewed on hcom
4 out of 5 stars
The hotel was nice. Good lighting in room and good water pressure in shower.
The refrigerator was useless. No microwave. The parking was $55 a night through the hotel. Limited dining options that were also expensive.
M
Melissa
30 Aug 2024 - 1 Sept 2024
reviewed on hcom
5 out of 5 stars
Very clean, “walking distance” from the airport, had drinks and a dj on the rooftop at night with views of planes landing. I had a view of planes taking off. You can hear the planes but it wasn’t bad. No restaurants in walking distance but not far by lyfts to Target or Walmart. It’s not LALA, it’s the airport. Close to SoFi and the Forum. Car rental place is next door. Has shuttle to the airport. I would stay again. All staff was friendly.
L
Liraz
20 Aug 2024 - 22 Aug 2024
reviewed on hcom
1 out of 5 stars
We were disappointed to find that the service at the front desk was not up to the standard we expected, and it was not a pleasant experience.
Upon our late evening arrival with numerous suitcases, we were told to find a cart ourselves. No assistance was offered, no cart was available, and the staff's lack of concern was evident.
We had issues parking the car and did not know we needed the room key to enter the public parking. When we asked for an explanation at the front desk, the lady working there gave a cold, rude response, saying it was not her responsibility to offer that information and being annoyed when I asked for directions. The hotel does not provide parking but has a designated public parking area that you need a room key to enter.
The hotel has one restaurant operating, one evening we asked for boiled water to make tea, and we were told they did not have it for the guests,
I would not recommend staying there!
R
Rhonda
3 Aug 2024 - 4 Aug 2024
reviewed on hcom
4 out of 5 stars
We had trouble logging into wifi but Jose @ Concierge desk was very helpful since my daughter needed to log on to take a college final. Shuttle doesn't run every 15-20min like the front desk stated so plan for extra time to catch the shuttle to the airport. Otherwise, very nicely appointed!
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Sarah
15 May 2024 - 17 May 2024
reviewed on expedia
3 out of 5 stars
Its an airport hotel. Lots of plane noise, parking is extremely expensive. Nice room and clean comfortable bed.
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Heather
5 Jun 2024 - 6 Jun 2024
reviewed on hcom
5 out of 5 stars
Great place for one night. Neighborhood is a bit sketchy since it is near the airport but the hotel is clean and very convenient.
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Patricia
8 Jun 2024 - 9 Jun 2024
reviewed on hcom
4 out of 5 stars
The room was nice, however, there were no towels in the room. I had to call for housekeeping to deliver them. And, I did not discover until I went to make a cup of coffee in the morning that there were only 2 pods of decaf coffee provided. I had to go down stairs to the coffee Bean restaurant to purchase a cup of coffee. At 6:00 am, when one is trying to get ready for a long flight, it’s very inconvenient!
J
Josh
27 May 2024 - 28 May 2024
reviewed on expedia
4 out of 5 stars
Very good location and the shuttle was easy to grab.
A
Alisha
18 May 2024 - 19 May 2024
reviewed on hcom
5 out of 5 stars
Quick check in, accommodating parking