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Jeremiah
29 Oct 2024 - 30 Oct 2024
reviewed on hcom
2 out of 5 stars
The place has a bad smell on the room floors. It’s like a run down motel 6. It’s close to airport so they charge way more. Parking is an additional $55. I bought a small bottle of water from hotel and it was $5. The Buffett breakfast was well presented and had the basics for $33 per person. The tv on demand didn’t work. They said it stopped working that day. I can’t say enough the rooms are like motel 6. Most motel 6 are actually better
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Caroline
29 Oct 2024 - 30 Oct 2024
reviewed on hcom
5 out of 5 stars
Short distance from airport with shuttle service and comfy spacious room. Nice and quiet.
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Raymond
25 Oct 2024 - 26 Oct 2024
reviewed on hcom
1 out of 5 stars
DO not recommend. Lobby nice but room was in old section with lousy carpets and dirty looking. Room had no air conditioning and no room thermostat. Asked for another room, same thing and then another room, still hot and no control. Receptionist asked if we wanted maintenance to come to the room to check it and we said no because it was late and we were only staying overnight. And after 3 rooms in the old section, what nonsense! So upgraded for $70 because we were tired and it was late. There was an in room unit which worked. But the room stank like mold or old cigarettes, not sure. Bathroom was clean. Bed was an older spring bed. Small room with ugly furniture but ok. Then at 5:30 am the fire alarm went off so loudly to give quite a scare. Then it went stopped and we were not sure what to do and then it went off again for a few seconds. We went downstairs and was told it was a sprinkler in one room on the 4th but we were on the 6th and he was surprised to hear this. Had to get new keys to get in room. $55 parking. Very bad experience. Never heard of a hotel that has no air conditioning, sells the rooms as if air conditioning exists. Upcharges for a better room which is pretty bad, also. The staff was fine. DO NOT GO THERE!!! And lastly, I do not think a response from the hotel saying "I am so sorry to hear your stay was not a good experience" is necessary because they know this hotel is old and shabby and dysfunctional.
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Jay
23 Oct 2024 - 24 Oct 2024
reviewed on hcom
3 out of 5 stars
Solid three star hotel. Nice shuttle service, generally pretty clean, and exactly what it needs to be for an airport stay.
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Rohin
17 Oct 2024 - 21 Oct 2024
reviewed on hcom
1 out of 5 stars
Awful experience from the very start. Arrived at airport and called for a shuttle pick up and they told us they couldn’t find the reservation. Stayed on hold for 10 minutes and still nothing. Called back 15 minutes later after double checking with hotels.com and they still couldn’t find the reservation. I asked to speak to a manager and the manager was able to find the reservation in less than a minute. Having worked at hotels for many years, it’s completely unacceptable to not train your front desk to be able to find reservations. Wasn’t given any kind of apology or acknowledgment. The rooms were below average and nothing about the service was anything above mediocre. Won’t even bother getting into the 350$ incidental deposit.
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Nancy
13 Oct 2024 - 14 Oct 2024
reviewed on hcom
4 out of 5 stars
the room was clean, the bed very comfortable, I thought with just sheer curtains on the window, it would be bright and or noisy, but it was fine. Unfortunately for us, our plane was delayed, so we didn't get to the hotel, until 1030 or 1100 PM, and we had to be back at the airport at 5 AM for our final flight from our vacation, the only complaint?? There was no hair dryer in our room, so my hair was still wet after my shower..
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Letitia
24 Jul 2024 - 25 Jul 2024
reviewed on hcom
5 out of 5 stars
I have stayed here more than once. I am happy with the service, room quality and conveniently near airport and has shuttle to the airport.
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Benjamin
30 Sept 2024 - 1 Oct 2024
reviewed on hcom
5 out of 5 stars
This was perfect stay for one night close to LAX. Airport shuttle was such a clutch.
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Anita
1 Oct 2024 - 2 Oct 2024
reviewed on hcom
5 out of 5 stars
Good location for lax travel. They offer a free shuttle to the airport about ever 20-30 minutes. It makes additional stops beside the hotel so make sure to adjust for time if you are traveling . The staff was all very friendly and helpful. The bed was good which is very important to me. I would definitely stay here again. Parking is a bit expensive though. This trip I did not park on site.
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Danuta
2 Oct 2024 - 3 Oct 2024
reviewed on hcom
4 out of 5 stars
Very good pleace , before traveling