Embassy Suites by Hilton Los Angeles International Airport North

Stop over waiting on an another international late night flight! They let us check out late, stored luggage and told us where to explore, provided a shuttle to the airport! Very friendly happy hour staff (a little shy on snacks (drury inn is better) but an excellent breakfast with outstanding omelettes to order!

It was nice, close to the airport and a few places nearby. Airport shuttle. Access to tours. Free breakfast everyday,

We had just flown in after a 4 hour flight and were tired. Unfortunately the air conditioner in our room didn’t work very well and the fan made a racket. Was too tired to complain and change rooms etc. Additionally we were awakened at 1AM by the phone in our room and an automated voice message informed us that there was a robot at our room door with our order. Well we hadn’t ordered anything and when I got up and went to the door there’s a robot that had 2 rolls of toilet paper for us! This is an older Embassy Suites and just wasn’t up to the standards I expect from this chain. I go to LA a fair amount and won’t be using this place again.

You have a wonderful hotel and a very helpful and friendly staff. I give you 5 stars for that. A fun story was how much my family enjoyed Winnie the robot. She was a good touch. Here are some tips I have for you. - Breakfast was good, but too spicy. Let the individual add to taste. - Notify guests when the pool is down. We booked your hotel for the indoor pool and hot tub for the long travel. Your attempt to correct the pool issue fell short. Your neighbor's pool was outside and no hot tub. - I know parking is very hard to come by in LA, but a guest that already paid for the stay should not have to pay for parking also. Especially, $50/day. The shuttle to the airport was very helpful. Thank you for letting me share our thoughts.

Lady friends had a long layover in LA and this hotel was perfect for our needs. Spacious, fully stocked and comfortable. 5 stars all the way!

Very nice, clean property close to the airport. Shuttle to and from was a bonus and one of the reasons I chose this location. The other reason was the large rooms and sleeping options. The rooms, while clean, are due for renovation. All staff were very accommodating. Jasmine at the front counter was very friendly and took very good care of her customers.She seemed to work 24 hours a day.

I was very disappointed with my stay at this hotel. I paid for parking, but when I arrived at the underground garage, there was no available space because the hotel was hosting a reception with many guests. When I informed the receptionist, he told me that he could not do anything about it and that I would have to keep trying and waiting until someone left. I ended up parking my car in the airport parking lot near the hotel. Additionally, I smelled smoke in my non-smoking room, and the A/C was not working properly. It was very hot in the room. We also heard noise multiple times during the night from the wall. The noise woke us up many times. I recorded a video for evidence.

Just flew in from an international flight. Perfect night sleep to come back to reality! Breakfast gave us the strength to dive home!

Property is convenient. Location is ideal for my needs. Enjoy the accessible parking on site. During our stay the bedroom TV stopped working and the maintenance staff couldn't repair or replace the unit. Also, the hot water handle in the bathroom sink was very difficult to turn, often sticking in one position. In addition, the dresser drawers wouldn't stay shut. Some basic maintenance is needed.

The front desk clerk was extremely polite and very professional. She helped me and my family with our check-in process and it was very easy. She also assisted us with parking by giving us this amenity for free.