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Doris
12 May 2024 - 13 May 2024
reviewed on hcom
5 out of 5 stars
The room was the best one I stayed in during my trip. It was clean & the desk staff was very helpful. It was easy to get to & not far from airport. It has been years since I’ve been in the area & should I return I will most likely stay here again.
As I’ve had both back & hip surgeries the bed was comfortable but if I’d stayed longer I would have needed a bit more padding.
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Wendy
13 May 2024 - 16 May 2024
reviewed on expedia
1 out of 5 stars
I booked through Exoedia and the property said they didnt have my reservation. The assistant manager said they probably double booked it because they were full. We got charged for the room somehow and Expedia was useless to help. We had to find another hotel at 8 at night after a long flight. Total nightmare.
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Dennis
3 Mar 2024 - 28 Mar 2024
reviewed on expedia
1 out of 5 stars
Fire alarm hangin off the wall, git a house a week early and they refused to give our money back and blamed Expedia. So much pot smoking in the parking lot you get high walkin in the hotel. Manager Christina is have flings with guest or at least with the man in room 109, ir why is she in his room or hugging him in the hall way. 2691 dollars and we had to buy cleaning supplies the first day
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Maura
12 Jan 2024 - 13 Jan 2024
reviewed on hcom
3 out of 5 stars
This hotel needs some help. The price was comparable to other area hotels we should have booked instead. The desk staff was no where to be found when we got there and even after ringing the service bell, we waited a good 10 min for her. The room was clean enough, but needs to be updated. The bedding was fine, but larger or more pillows would have been great. The advertised breakfast was no more than coffee and a packaged muffin. Lots of folks hanging around outside in the parking lot and in the lobby. We'll stay someplace else next time we're in Melbourne.
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ERIC
9 Dec 2023 - 10 Dec 2023
reviewed on hcom
1 out of 5 stars
I booked a non smoking room and my room smell super bad of cigarets and weed. The smell was everywere. My friends were in rooms near me and their rooms smell super bad too. My room was 201 that is in front of the stair that goes to the pool and it was pple smoking weed there so the smell got into my room. During check out i said something but obviously was too late.
Also it says it include breakfast but when i went to have breakfast at 9:38 am the front desk lady told me that breakfast was till 9:30am. So day after i went for breakfast at 9 am and breakfast was over. They didn’t have it.
Room was big and spacious but the towels were dirty, it was hair all over the bathroom and in the bed. I’m happy that i had my traveling blanket with me.
I don’t recommend this place to anybody. Also this is a pet friendly hotel and i didn’t know that so pple where walking around inside the hotel with their pet dogs.
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Carla
5 Dec 2023 - 7 Dec 2023
reviewed on expedia
1 out of 5 stars
I did not like anything!!! It was dirty, smelled dirty, didn’t want to even sleep on the dingy bedding. There was a diaper left behind on the floor by the night stand. This tells me how well they clean. If I could get my money back I would and will NEVER STAY THERE AGAIN. Noisy people, hanging out in the parking lot all hours and I did not feel safe at all!! DO KOT STAY HERE!!! It’s horrible.
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Jordan
3 Nov 2023 - 5 Nov 2023
reviewed on expedia
2 out of 5 stars
Dumpy, dirty, rusty shower curtain rods, rusty stoves, smelly rooms, dirty/sticky floors, holes in blankets, soft mushy beds, sink didn’t drain, trash all over parking lot. Coffee was good though.
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Tracey
18 Mar 2023 - 19 Mar 2023
reviewed on orbitz
1 out of 5 stars
This place is a dump. Starting with our reservation being cancelled because we arrived after 1 am. We had to wait about half an hour to get the matter resolved. We booked two rooms and both were in horrible conditions. One room had no soap, no shampoo, no lotion, nothing. There was a man driving through the hallways in a bike, there were people drinking outside in the parking lot. It felt very unsafe and we definitely won’t be back. The breakfast that is included is prepackaged muffins and granola bars. Very disappointed.
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Jane
11 Feb 2023 - 14 Feb 2023
reviewed on hcom
1 out of 5 stars
It was a nightmare! We arrived at 21:30 after a delayed flight and got our keys in a used key envelope, got to our floor and there were 2 man smoking por and one speaking loud on the phone. Got to the room and the keys didn’t work well, finally got inside and found a messy room! Went down and there was nobody at the reception for 25 minutes.
After waiting that long( please check the cameras) the receptionist told us that they didn’t have another room and there were no maids to clean the rom!
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JOHN ALEXANDER
Invalid Date - Invalid Date
reviewed on hcom
4 out of 5 stars
-1- did not know that it was pet freindly and had a small barking dogs one facing other 2 rooms down hall.
-2-Air conditioning is right next to bed and there four blows directly onto the person. Could have a way to divert air towards ceiling.
-3- when booked with Expedia-Hotel.com was told that there was a shuttle to and from Melbourne Airport from Hotel. There was none Taxi fare $8.80 + tip=$10.00 each way but great place to leave car for short term no parking fees. Personnel very plaisant and accommodating