DoubleTree by Hilton Phoenix - Gilbert

About the hotel

2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located in Gilbert, DoubleTree by Hilton Phoenix - Gilbert is in the city center and near the airport. Mesa Arts Center and Mesa Convention Center are cultural highlights, and some of the area's activities can be experienced at San Marcos Golf Course and Golfland Sunsplash. SanTan Village and Superstition Springs Center are two other places to visit that come recommended. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Parking

Free self parking on site

RV/bus/truck parking on site

Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Food and drink

1 poolside bar and 1 bar

1 restaurant and 1 coffee shop/cafe

Full breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 15.00-18.00 for adults and USD 10.00-12.00 for children

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Wedding services

Accessibility

Accessible bathroom (select rooms)

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

2 outdoor pools

24-hour fitness center

Motorized watercraft

Spa tub

Outdoor

Pool sun loungers

Conveniences

ATM/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Fireplace in lobby

TV in lobby

Show less...

Reviews that mention...

All reviews (14)parking (5)clean (3)restaurant (5)travel (4)staff (6)airport (5)location (2)airport shuttle (2)ambience (2)flight (1)bed (1)room service (1)

Hotel Reviews

for DoubleTree by Hilton Phoenix - Gilbert

4 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

7%

3 star reviews

29%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about DoubleTree by Hilton Phoenix - Gilbert

Showing 1 - 10 of 14 reviews

Latest reviews (14)

I

IVAN

20 Apr 2024 - 21 Apr 2024

reviewed on expedia

3 out of 5 stars

Room furniture is just old and damaged. AC units makes a lot of noise and it's a nightmare sleeping with the noise. Room was not very clean, probably a 6 in 10. We paid more than 200 bucks for one night and it wasn't worth it...the other issue is the limited parking that forced us to park on another hotel...yup, it's crap.

t

thomas

31 Aug 2023 - 1 Sept 2023

reviewed on hcom

2 out of 5 stars

Rooms very stark, old dingy and not traveler friendly? Food terrible and $8 credit a Joke, when all other hotels include breakfast. Beds were atrocious, lumpy with sandpaper sheets. This hotel does not deserve the DoubleTree moniker!! I will nevewr stay here, ever again! Note to all: DO NOT STAY HERE, MOVE ON !!!

J

Joseph

20 May 2023 - 24 May 2023

reviewed on travelocity

5 out of 5 stars

Late night parking can be tricky

M

Mike

30 Mar 2023 - 31 Mar 2023

reviewed on travelocity

5 out of 5 stars

Ryan at the front desk was amazing, super friendly and helpful. Would definitely recommend this hotel, especially with it being located so close to phoenix/ mesa airport

P

Paul

8 Dec 2022 - 11 Dec 2022

reviewed on hcom

5 out of 5 stars

We were visiting family in Gilbert and we chose this hotel due to proximity. We were very pleased with the service from the minute we arrived until we checked out. Can’t say enough about the incredible staff. Everyone was extremely helpful and friendly. A quick shout out to the breakfast chef. Both mornings all 4 of us loved the breakfast. Never had a breakfast of that quality in a hotel ever. I travel on business all over the country and you guys are doing everything right. Thanks for a great experience.

S

Susan

12 Nov 2022 - 14 Nov 2022

reviewed on travelocity

3 out of 5 stars

We booked an accessible room for 2 nights. The threshold was very difficult to roll across out of the room and required me to move to the front, bend down and pull on my husband’s wheelchair. There were no facecloths in the bathroom and only one small piece of a broken (in several pieces) bar of soap. There was no place to set toiletries in the bathroom because there was only a sink with no countertop. I walked on the uncarpeted floor barefoot and there was dust and dirt on my feet. For $171/night I would have a least expected a complimentary breakfast but we had to pay for it. No half and half for my coffee which I had to pay for (only artificial creamer-yuck!). Do better Hilton. I always use this brand and have never been so unsatisfied! I will have to rethink my travel accommodations in the future.

S

Stephen

19 Oct 2022 - 21 Oct 2022

reviewed on travelocity

3 out of 5 stars

It's a weird hotel to be called a DoubleTree. It has a ranch motif, which is kind of strange to begin with, but the walls and floors aren't super insulated, so I could hear my neighbors all around me. The entrance is awkward as well. The most accessible entrance is also a construction entrance, and the parking lot is pretty compact. It's not an awful hotel, but I don't think I'll stay here again.

D

Donald

24 Sept 2022 - 25 Sept 2022

reviewed on travelocity

5 out of 5 stars

Liked how convenient the propert was for my need. Did not like limited parking

J

Janet

Invalid Date - Invalid Date

reviewed on travelocity

5 out of 5 stars

We chose Doubletree because of its location near the Phoenix Mesa Gateway airport from which we were to fly out of the next day from a vacation stay in the mountains. Our stay proved to be an additional day of vacation as the hotel has so many amenities, and is across the road from a wonderful mall with great restaurants. The staff at the hotel is exceptional. They went out of their way to accommodate our every need and desire. For instance, we wanted to play our favorite card game and they looked around until they found us 2 decks of playing cards. It was my birthday and I got a complimentary dessert at the restaurant. The breakfast buffet was excellent. The beds were wonderful and the hotel is appointed so beautifully. We loved the hotel and will most certainly return.

S

Sheryl

Invalid Date - Invalid Date

reviewed on expedia

5 out of 5 stars

I needed a room to stay that was close to the Mesa Gateway airport. This hotel is beautiful, comfortable and safe. And they have room service which I really appreciate.