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Tru by Hilton Gilbert

2 1/2 star rated hotel
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See real reviews (17)

generated by AI based on family reviews

Overview

The Tru by Hilton Gilbert receives overwhelmingly positive feedback, with guests consistently praising its modern and clean facilities, comfortable beds, and friendly, helpful staff. Many appreciate the convenient location, noting proximity to Mesa airport and ease of access to other amenities. The breakfast, while generally well-regarded, has seen some reports of limited options at certain times. Some guests found the king rooms to be small, while others appreciated the larger queen rooms. While generally positive, it is worth noting that there have been reports of unexpected and unexplained charges after check-out.

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.

Nearby attractions

In the suburbs, Tru by Hilton Gilbert is in an area with good shopping. Mesa Arts Center and Mesa Convention Center are cultural highlights, and travelers looking to shop may want to visit SanTan Village and Superstition Springs Center. Check out an event or a game at Hohokam Stadium, and consider making time for Golfland Sunsplash, a top attraction not to be missed.

Popular amenities

Parking

Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Arcade/game room
Billiards/pool table
Outdoor pool
Playground

Conveniences

Elevator
Front-desk safe
Lockers available

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Tru by Hilton Gilbert
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

76%

4 star reviews

12%

3 star reviews

6%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Tru by Hilton Gilbert

Showing 1 - 10 of 17 reviews

Latest reviews (17)

A

Andrew

19 Aug 2024 - 23 Aug 2024
reviewed on hcom

5 out of 5 stars

It truly was amazing. Best trip i have ever had, but most importantly the best hotel i have ever stayed in. Everybody was very nice, the room was nice and big, breakfast was amazing, and loved that everything is walking distance and not far from a drive to the airport. Thank you all so much for this amazing stay at Tru by Hilton. I cant wait to come back here again
A

Amy

16 Aug 2024 - 17 Aug 2024
reviewed on hcom

5 out of 5 stars

Fun hotel with lots to do (pool, pool table, etc, readily available for all ages to enjoy. Breakfast was great, staff was very kind. Stayed on a Friday night. Felt very safe. Close to Mesa airport, quick 10 minute drive on a Saturday morning. Wish we could've had more time to enjoy what they had to offer. Would stay again.
C

CAVU

22 Jul 2024 - 25 Jul 2024
reviewed on hcom

5 out of 5 stars

I wish I had gotten the names of the ladies that made my mornings. But I made sure I gave them kudos during your morning sales meeting! It makes all the difference in the world when traveling alone for a few days.
L

Laura

5 May 2024 - 9 May 2024
reviewed on expedia

4 out of 5 stars

My husband and I like the modern finishes. There was plenty of places to hang clothing and place travel items. The bed was comfortable. The shower spray pressure was awesome and water was hot. The staff was very nice. A few things that were just okay… the breakfast. The second morning we went down at 8 AM and there was barely anything leff - no bagels, no bread, no muffins, no eggs. Granted, a very nice staff member came around and apologized that there were no eggs. So good for her. The shower also leaked onto the bathroom floor - slip hazard. All in all, we enjoyed our stay and would stay again.
A

Anna

3 May 2024 - 7 May 2024
reviewed on expedia

5 out of 5 stars

Easy traveling to and from...
C

Christian

29 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

I really enjoyed the stay and the overall decor and vibe of the hotel. It was very clean and very friendly. Property was clean and parking was easy.
J

Jose

28 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

The Tru Hotel by Hilton has become my go-to accommodations when I travel. The staff is always friendly and attentive. The hotel is well maintained and the vibe is always positive. The rooms are always clean and well stocked. The beds are extrememly comfortable and they always offer more than one movie channel. The breakfast is top-notch and not the same thing every day which is so appealing. Overall its always a great stay.
J

John

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

Close to the airport and clean
J

Jamie

3 Dec 2023 - 4 Dec 2023
reviewed on orbitz

5 out of 5 stars

Not too far from airport. Close to Top Golf.
S

Susan

19 Jul 2023 - 23 Jul 2023
reviewed on hcom

4 out of 5 stars

We started in a king room that was painfully small, hardly enough room to walk around the bed, and no place to open the second suitcase. They moved us to a queen room that was significantly larger. I would not book a king room again unless I was traveling solo. Dispensing the shampoo, conditioner, soaps and lotion from wall containers certainly saves plastic and waste, but if a visitor has arthritic hands and has difficulty with a very firm grasp and squeeze, they would be unable to get any product out.
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