Hilton Omaha

It was really nice. Busy as expected but didn’t like that we had to pay extra for parking on top of our expensive room.

One of the worst check-in experiences I’ve encountered while traveling. Had to wait 2+hours to check-in due to large conference arriving the same day. Not sure why the management did not staff-up to handle this volume. Decent hotel but unacceptable to have to wait hours to check-in upon arrival.

The shuttle service was prompt and the driver very helpful with local things to do. The desk staff was very friendly and accommodating and when I spoke to the manager at checkout, she was super helpful and went out of her way to take care of my issue.

My only problem was with the parking ticket situation and the process of getting in and out can get annoying but everyone was super helpful.

$40 parking fee is ridiculous. Also for the price of the room you think it would include breakfast

The bed wanted to swallow you. You already are a guest spending 300 for a night, then you have to pay extra for parking. It was very clean room.

We had an event at CHI center. Loved the convenience of the skywalk to and from the hotel. Lobby bar did a great job of service since the restaurant was under renovation. Valet service was great and easy to work with since parking was very busy!

I thought downtown would be a prime location considering my itinerary for the weekend. Unfortunately after my first night’s stay, I went to began my day in Omaha but couldn’t find my vehicle parked in the gated, covered garage on Hilton’s property. The vehicle was moved from where I parked it. I opened the door, only to find that my personal property of over thousands of dollars was stolen. My truck was left with my children’s two car seats and my work badge on the driver seat. I was in shock of it all as the campus security does not actively monitor the garage via camera surveillance nor physical patrolling. This is not a secure location. I know that crime can happen anywhere in the world, but being as that another couple’s vehicle was completely stolen from Hilton’s parking site on the exact same night tells me that this is a hot spot. I can only wonder if my truck was spared because the gas light was on after our ten hour drive to Omaha. The security on-site responded to the matter promptly and the staff seemed to be genuinely concerned, but Kleenex won’t compensate my loss. This robbery ruined my weekend as my wardrobe and my husband’s business wallet was stolen. The security needs to be enhanced as these crimes were not only related but also calculated. I would not recommend this hotel solely because of the lack of security in this location. Safety is my top priority for me and my family, so I can’t rest anywhere with the security of my family in jeopardy.

Easy parking

have to pay for parking, one shared microwave was very far from room, housekeeping goes by very early so i never got to experience them cleaning my room during the 6 day stay, but it was easy to request towels and the front desk lady seemed to know everything that was going on