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Robin
6 Sept 2024 - 7 Sept 2024
reviewed on hcom
4 out of 5 stars
Shuttle driver was not helpful at all!!! Make it a better experience for people who arent familiar with MCO airport. We were dropped off in the wrong terminal, told by the driver to ask for help inside from an airport worker(instead of him offering any kind of help)only to realize we needed ro be in terminal B...after we finally got back to B we saw the Courtyard shuttle driving by. HE COULD'VE DROPPED US OFF THERE!!!!
Not sure why he didnt. Only negative experience
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Linda
2 Aug 2024 - 3 Aug 2024
reviewed on hcom
5 out of 5 stars
Very comfortable bed
Conveniently located near the airport with free shuttle
Would definitely use this location again
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Carrie
7 Aug 2024 - 8 Aug 2024
reviewed on hcom
3 out of 5 stars
Booked a last minute overnight here due to a late flight arrival. Service at the front desk was super nice, but my room smelled musty/mildewy and felt very humid/sort of damp. The a/c unit also never really cooled the room down very well. The carpet was also in really poor condition (loose/thin). This was an ok stay for what I needed,
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Margaret
21 Jul 2024 - 22 Jul 2024
reviewed on orbitz
2 out of 5 stars
I stay at Courtyard several times a year. I like the quietness, courtesy of the hotel staff and the comfortable accommodations.
However, the transportation from the airport has been very disappointing. This past Sunday I waited over an hour in the hot sun for the shuttle to arrive. Several others were waiting with me. We all called the hotel several times until our calls were all put on hold.
This wasn’t the first time this has happened.
One exhausted gentleman, who had traveled to Orlando from England, had been awake for over 17 hours. He finally gave up on waiting for a shuttle and called an Uber at his own expense.
If a hotel advertises free transportation to and from the airport, transportation needs to be provided in a timely manner.
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Jenna
12 Jul 2024 - 13 Jul 2024
reviewed on expedia
5 out of 5 stars
Beds and pillows spot on. Quiet and super close to restaurants and the airport.
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Stephanie
5 Jul 2024 - 6 Jul 2024
reviewed on expedia
3 out of 5 stars
We arrive early the next day because of a flight delay. The person at desk was very nice upon our arrival. She gave us some water to take to our room. It would have been nicer to get a bigger bottle or at least 2 person because it was hot and it was very early and we were Thirsty. We appreciate getting what we got. In the morning when we went to take our showers we unfolded a towel and it had hair in imbedded in it. I’m unsure how housekeeping would let that happen. That should have been spotted and not put into the room. I took a picture of the hair on the towel.
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Jennifer
5 Jul 2024 - 6 Jul 2024
reviewed on expedia
5 out of 5 stars
Very friendly staff. Clean comfortable room. Convenient location to airport and a multitude of options for food near by.
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Martha
31 May 2024 - 1 Jun 2024
reviewed on hcom
4 out of 5 stars
Good stay overnight to catch an early flight. Comfortable, clean, well insulated from air plane noise.
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Thomas
29 May 2024 - 30 May 2024
reviewed on expedia
4 out of 5 stars
Courtyards by Marriott are always consistently clean and new properties whether they’re new construction or newly renovated. This property was no exception as it was clean, newly renovated, and for the most part had friendly staff. Although there were 3 glaring problems. The one BIG issue and annoyance was their airport shuttle service. That’s the main reason we stayed here. I thought I’d give Marriott my business just to change it up from my regular Hilton Diamond service at Hilton Garden or Hampton Inn. I waited 2 hours for the hotel shuttle at the airport coming back from NYC. My handicapped mother accompanied me on this trip and she was in pain for a week after waiting for that shuttle in the heat for 2 hours! I just got an Uber Black to pick us up even though it was $55, it was well worth it. To make matters worse, the hotel front desk couldn’t care less that we were waiting for that long. Sorry, but never staying here again. If you don’t mind waiting 2 hours at the airport for a shuttle service to come pick you up from a hotel that’s literally 1.9 miles away, have fun! The icing on the cake was that parking wasn’t free, it was more expensive than Orlando International Airport covered parking garage(3x the price), and they didn’t even offer valet!
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Ian
8 Jun 2024 - 9 Jun 2024
reviewed on expedia
5 out of 5 stars
Close to MCO and shopping. Ideal for a stay before catching an early flight the next day.