1/29

Embassy Suites by Hilton Portland Maine

3 1/2 star rated hotel
9.4/10 Exceptional
(1034 verified Hotels.com guest reviews)
See real reviews (111)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Portland Maine is a popular choice for travellers, particularly those flying in or out of Portland Airport. Guests consistently praise the hotel's convenient location, with many mentioning its proximity to the airport and the availability of a 24/7 shuttle service. The spacious suites, often noted for their separate living and sleeping areas, are a highlight, along with the consistently well-regarded breakfast, frequently described as excellent and featuring a chef-made omelette station. The friendly and helpful staff are also repeatedly commended for their excellent customer service. While some minor issues such as older carpets or small bathrooms in some rooms are mentioned, the overwhelmingly positive feedback points to a generally comfortable and convenient stay for most guests. There is also a happy hour with complimentary snacks and drinks.

Guest highlights

24/7 airport shuttle
Excellent breakfast with an omelette station
Spacious suites
Friendly and helpful staff

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Embassy Suites by Hilton Portland Maine is located in Stroudwater, a neighborhood in Portland with good airport proximity. Thompson's Point and State Theatre are notable landmarks, and travelers looking to shop may want to visit Maine Mall. Looking to enjoy an event or a game while in town? See what's going on at Cross Insurance Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowmobiling.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free uncovered self parking on site
Onsite parking includes off-street options
Uncovered extended parking on site (USD 13 per night)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center
Indoor pool

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Designated smoking areas (fines apply)
Fireplace in lobby
Renovated entire property - June 2020
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Embassy Suites by Hilton Portland Maine
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

111 reviews

Review data

5 star reviews

81%

4 star reviews

14%

3 star reviews

3%

2 star reviews

1%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Embassy Suites by Hilton Portland Maine

Showing 1 - 10 of 111 reviews

Latest reviews (111)

D

Douglas

5 Sept 2024 - 6 Sept 2024
reviewed on hcom

5 out of 5 stars

Good airport hotel.
E

Elizabeth

17 Aug 2024 - 19 Aug 2024
reviewed on hcom

5 out of 5 stars

Just checked out of the hotel for a two-night stay in Portland. From the airport shuttle to check in/out to the lovely evening reception and great breakfast, the staff at Embassy Suites are welcoming, friendly, and made my visit a great one. Will for sure stay again for my next trip up to Portland.
P

Patricia

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

The hotel room and bed was very comfortable. The hotel location is close to the airport and only took a few minutes for the airport shuttle to arrive. The hotel itself was very clean and welcoming. The check in staff was very kind and made sure my granddaughter was taken care of due to arriving in late. The pool was warm, clean and didn’t reek of chlorine. The breakfast with a chef made omelette option was amazing. I will definitely stay at this hotel again.
T

Theresa

9 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Property extremely close to the airport and offered airport shuttle service. The hotel staff was very friendly and polite. Each evening the hotel provided refreshments in the lobby for all guests.
R

Robert

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

4 out of 5 stars

Clean and close to airport.
J

Jaea

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean, modern property. Staff are very professional. BreKfast is great with omlet station. Location is close to airport (folks were walking there) but it was not noisy. Nice facilities.
T

Tina

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

A family celebration of life for my dad. This stay was walking distance to the airport for my comfort in my departure flight. The room had a separate living room and separate bedroom. The bathroom was very large. The fixtures were all new and the cleanliness was excellent.
c

carolyn

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

So close to the airport, 24/7 shuttle
J

Joanna

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

4 out of 5 stars

The staff all around were fantastic and friendly. The rooms are very nice and clean. The restaurant food was good. Great location to airport
c

carolyn

7 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Very close to airport
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels