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Best Western Airport Inn

2 1/2 star rated hotel
8.6/10 Excellent
(1222 verified Hotels.com guest reviews)
See real reviews (149)

generated by AI based on family reviews

Overview

The Best Western Airport Inn is praised for its convenient location near the airport, with many guests noting its proximity as a major plus for early flights. The hotel also receives positive comments regarding the cleanliness of the rooms and the friendly, helpful nature of the staff. Guests frequently mention the efficient and convenient shuttle service, often highlighting its 24/7 availability. While most experiences are positive, some reviews mention outdated facilities and minor issues such as noisy rooms or less-than-perfect mattresses. These issues are, however, less prevalent than the positive feedback.

Guest highlights

24/7 airport shuttle service
Friendly and helpful staff
Clean rooms

About the hotel

A fitness center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, a 24-hour front desk, and a computer station.

Nearby attractions

Near a metro station, Best Western Airport Inn is in an area with good airport proximity. Providence Children's Museum and Providence Performing Arts Center are cultural highlights, and travelers looking to shop may want to visit Miracle Mile of Shopping and Warwick Mall. Launch Trampoline Park and The Sentinel Dog are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 4:00 AM–9:30 AM on weekdays and 4:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Airport Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

149 reviews

Review data

5 star reviews

52%

4 star reviews

31%

3 star reviews

11%

2 star reviews

5%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Best Western Airport Inn

Showing 1 - 10 of 149 reviews

Latest reviews (149)

D

Diane

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

3 out of 5 stars

Easy car parking - plenty of room. Quick check in for our overnight stay. Room was pleasant enough, noisy aircon. Walk across the road to nearest bar and grill. Breakfast was sufficient enough to keep us going. Overall ok stay.
S

Stephen

18 Oct 2024 - 19 Oct 2024
reviewed on hcom

3 out of 5 stars

We needed a room next to the airport for the night before we flew home. I booked this hotel based on the reviews on here but was left disappointed. The hotel and our room was clean, but our room was dated and the bed was awful, not much support, I woke up with a very sore back. The breakfast was good, a lot of selections to choose from. Friendly cooks who make sure the food was fresh which was appreciated. Overall, we wouldn't stay their again and regretted not staying next door at the Hampton Inn that had more amenities including a pool and hot tub. The airport shuttle service was a nice perk.
J

Joseph

3 Oct 2024 - 7 Oct 2024
reviewed on hcom

4 out of 5 stars

Nice place to stay, very convenient to airport. Clean, large room with comfortable bed. Bathroom was tiny, but clean and functional.
R

Roy N

11 Aug 2024 - 12 Aug 2024
reviewed on hcom

4 out of 5 stars

5 minutes' walk to PVD. They also offer a shuttle
C

Charles

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

Outstanding service, especially from Mitul the hotel manager. He was waiting for the hotel van picking us up at the airport, I did not realize he was connected with the hotel. He had a rough day, waiting over 12 hours for a flight out that eventually got cancelled. Despite this, he took charge at the check- in desk with efficiency, offering a complimentary upgrade and recommending an excellent dinner spot in Warwick. Even though his day had been difficult, he maintained a positive attitude and showed genuine care for his guests. We could use more people like Mitul in this world, truly one of the best!
E

Edgard

21 Jul 2024 - 25 Jul 2024
reviewed on expedia

3 out of 5 stars

I like its airport proximity. Very ideal for air travelers. The property seems old and needs to be upgraded.
J

James

23 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

Great location and price for early flights
p

peter

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

3 out of 5 stars

Check in staff never mentioned we needed a parking pass for our car. The only reason I got one was I overheard another guest getting one 7 hours later
T

Tammey

14 Jul 2024 - 18 Jul 2024
reviewed on expedia

4 out of 5 stars

While clean, it is very old property. The staff was excellent, location convenient, restaurants, gas stations etc. Less than five minutes from airport. I stayed there for the free breakfast convenience, as we had extremely early appointments each day. However, the first and second day, there was zero food left, not even toast. The third and fourth day, we opted to not even grab a coffee. The staff at front desk, were really nice and helpful. Great for anyone on a budget, safe area, ample parking too.
P

Pamela

15 Jul 2024 - 17 Jul 2024
reviewed on expedia

4 out of 5 stars

I enjoyed my stay here at Best Western. It was a convenient stay for 2 nights and had all the basic essentials I personally needed. I will say if there are any 18 travelers coming here, you need to have someone at least 21 y/o to check you guys in. Other than that it was a very nice stay.
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