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Hyatt Place Raleigh-Durham Airport

3 star rated hotel
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (142)

generated by AI based on family reviews

Overview

The Hyatt Place Raleigh-Durham Airport is praised for its convenient location near the airport and the complimentary shuttle service it provides, making it a practical choice for travellers. Guests frequently mention the spacious and clean rooms and the friendly, helpful staff. The breakfast is generally considered good, although some have noted that the breakfast offerings can be limited or that its quality sometimes falls short of expectations. However, the proximity to the airport means that some guests experience noise from aircraft, which may disrupt sleep for light sleepers. Additionally, some negative reviews point to issues with the shuttle service, including unexpected breakdowns and inconsistencies in scheduling, particularly for early morning flights. It is therefore important to confirm the schedule with the hotel before relying upon the airport shuttle.

Guest highlights

Complimentary airport shuttle
Spacious and clean rooms
Friendly and helpful staff

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area.

Nearby attractions

In a state park, Hyatt Place Raleigh-Durham Airport is in an area with good airport proximity. Cary Arts Center and North Carolina Museum of Art are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and Park West Village. Frankie's Fun Park and Gov. James B. Hunt, Jr. Horse Complex are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free area shuttle
Free roundtrip airport shuttle from 5 AM - midnight
Free self parking on site

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 coffee shop/cafe
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hyatt Place Raleigh-Durham Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

142 reviews

Review data

5 star reviews

53%

4 star reviews

25%

3 star reviews

15%

2 star reviews

4%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Hyatt Place Raleigh-Durham Airport

Showing 1 - 10 of 142 reviews

Latest reviews (142)

M

Mr A

26 Jul 2024 - 27 Jul 2024
reviewed on hcom

5 out of 5 stars

Called hotel for the shuttle from RDU. There uncles than 10 min. Immediate check no wait. Kindly phoned for a restaurant. Great nights sleep. Excellent breakfast A very good airport hotel with friendly staff
R

Ruthie

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

5 out of 5 stars

This property was so nice, the room comfortable. The staff so friendly and extremely close to airport.
L

Larry

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Very convenient & easy access to the airport
D

DANA

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Great location, clean and has a nice restaurant across the street to walk to. Easy to airport! I would absolutely stay again!
S

Staci

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Easy check i, Friendly staff, nice, clean rooms and a shuttle. Great place to stay!
L

LAUREN

17 Jun 2024 - 20 Jun 2024
reviewed on expedia

3 out of 5 stars

The location is close to the airport and the staff is really nice, but the building is outdated and extremely loud. Directly under the flight path. Okay for a night, but I definitely wouldn't stay for an extended visit again.
J

Joseph

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Great place to stay, in the flight path of the runway at RDU so if jet noise bothers you then this isnt your place. Pool was clean and refreshing.
N

Nancy

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

3 out of 5 stars

With no car, had to eat at the hotel. Limited choice on menu & high price. The one shuttle was down due to flat tire so we took a taxi to the airport. Were told it was at hotel's expense but cab driver charged us $30. Called hotel after arrival at home & they gave us a credit for the $30 immediately.
A

Anna

15 May 2024 - 16 May 2024
reviewed on expedia

5 out of 5 stars

Have stayed here a few times the evening before flights and it is a great option all around.
T

Tina

6 May 2024 - 7 May 2024
reviewed on expedia

1 out of 5 stars

The kitchen area sink handle was broken, no water. The living area lights didnt work. Shuttle to airport horrible. 5am ride, male employee didnt say anthing, and after my sister was dropped off at the airport ( I went with her to the airport). Was told to call the hotel for pickup. Phne just rang and rang. I had to take a taxi back ($20 which i should get reimbursed for). The man was the only person working. He would drive the shuttle, lock the front doors and drive the shuttle. Thank you
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