Kasa Archive Reno-Tahoe

Hotel was nice and clean, bed comfortable. Place felt secure with a nice parking lot, secured inside gate. Easy communication. Gym was truly a gem. Felt safe as a female solo traveler. Would definitely come back again when in the area.

the good: clean room, except for the moldy shower curtain, appliances all worked fine, room smelled fine unlike a previous stay in april when air freshener was overpowering the bad: internet was terrible - i couldn’t even facetime one person with no other internet in use, beds were uncomfortable but not horrible, pillows were awful, there is not enough or any sound proofing and the people above me woke me up at 6-7am several days and sounded like kids running and playing, they kept asking for my license plate in the days before i arrived even though i indicated i did not have it since i was renting a car after flying in and when i arrived and tried to add my plate it just errored and said i couldn’t enter it the unacceptable: we received a text an hour before check in time with the building code but no room code or parking gate code so when we arrived we had one of three codes needed, we were lucky i guess that one of the lot automatic gates was open so we got into the lot but after coming and going several times we found that particular gate was always open so not secure at all, i used the virtual front desk to reach out and it took about 45 mins to hear from someone to get the room code while we waited in the hallway, they gave the two of us one roll of toilet tissue for 5 days- yikes! - and finally they accused us of smoking in the room at 12:35 am when we were not and we hate smoke and threatened to kick us out over it when their sensor malfunctioned will not stay again!!

Secure gated parking. Great directions for check-in. Clean rooms and well-kept. Generally they are accommodating for requests. Nice to have the kitchen and living room space separate from rooms. Have stayed for 2 separate bookings. Excellent both times. Must stay for 5 nights min. Wish they would consider for 4 night stays. Staff is great. And responsive to inquiries while being guest-focused. Will def stay here again for future visits to Reno.

I enjoyed my stay. Nice and clean. Had a great view of the mountains and is centrally located around all the things you could want, food, Starbucks, airport and stores.

The first thing you should know is that the property is in the middle of an ongoing construction zone. That, in combination with there being no on-site front desk or manager creates difficulties, inconveniences, and in our case, hardships. Getting to the property is a challenge, even with the very detailed instructions provided. The rooms are new - in fact, feel unfinished, and clean. They are also very spartan, having the vibe of a. minimum security prison. And the cheapness of the construction materials manifest themselves in strange ways. For instance, the shower has one control for temperature and pressure. The more water you want - the hotter it gets. So you're either scalding yourself to get decent water pressure or it's just dripping out to get a comfortable temperature setting. The parking situation is especially frustrating. I registered my car with the property - providing make, model and plate number. I also parked in the specially designated area and avoided those spaces that were in red in the instruction email. And, finally, I put the square parking pass on the dash - all of which was required. Unfortunately, when I shut the door of my car I apparently whooshed the pass off the dash where it landed on my armrest - FACE UP. The next day my car was gone. Towed. It cost $250.00 and an Uber ride to retrieve it. I let Kasa know what was going on and their response was that it was my fault and that they would not reimburse me. That's no way to treat a paying guest.

Great place to stay for extended travel.

I like staying here normally. But this time i came the gate to the parking lot was broken. I had a dead smoke detector and they had no creamer of the coffee :(

Beautiful new construction Reno Experience area. Comfortable spacious accommodations with patio , well appropriated and all the luxurious amenities, Pool, Gym, Lounge, Cabana , et all. Close to Bohemian & Bistro Distr, , airport, Luxurious Casinos, Good dining, walk-able, on main transportation routes. Virtual Front Desk is challenging. & lost our Paid* extended week Otherwise = all good

This is a recently built, quality apartment-like facility. It is safe, clean and comfortable with a coded key entry to the parking lot, building and room.

Modernly appointed, beautiful amenities, great for business travel and leisure alike. Conveniently located and tech enabled property making check-in and checkout very simple without having to interact with anyone to get into my Kasa.