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Hampton Inn & Suites Sacramento-Airport-Natomas

2 1/2 star rated hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (63)

generated by AI based on family reviews

Overview

The Hampton Inn & Suites Sacramento-Airport-Natomas is a popular choice for travellers needing convenient airport access, frequently praised for its clean rooms and comfortable beds. Guests appreciate the complimentary shuttle service to Sacramento airport, although some report limited shuttle availability, particularly for early morning departures. The hotel also receives positive comments for its filling breakfast and friendly, helpful staff. However, some negative reviews mention issues with room cleanliness and maintenance, including reports of outdated rooms, noisy air conditioning units, and inadequate shower facilities. The hotel's location near restaurants and the freeway is also noted, although some guests have commented on the surrounding area feeling less safe or having some issues with noise from the highway.

Guest highlights

Complimentary airport shuttle
Comfortable beds and clean rooms
Delicious breakfast

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Hampton Inn & Suites Sacramento-Airport-Natomas is located in North Natomas, a walkable area in Sacramento with good airport proximity. California State Railroad Museum and Sacramento History Museum are cultural highlights, and some of the area's landmarks include Old Sacramento Waterfront and Tower Bridge. California Department of Parks and Recreation and El Rancho Bowl are also worth visiting.

Popular amenities

Parking

Electric car charging station on site
Extended parking on site (USD 10 per day)
Free 24-hour roundtrip airport shuttle
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free breakfast available daily 6:00 AM–8:00 AM
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
map

Reviews that mention...

Hotel Reviews

for Hampton Inn & Suites Sacramento-Airport-Natomas
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

63 reviews

Review data

5 star reviews

57%

4 star reviews

17%

3 star reviews

16%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Hampton Inn & Suites Sacramento-Airport-Natomas

Showing 1 - 10 of 63 reviews

Latest reviews (63)

L

Lauren

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

4 out of 5 stars

A quick night stay to get to the airport early . Nice hotel very clean.
T

Tiffany

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

1 out of 5 stars

Our room was disgusting and smells horrendously like cigarettes. When I asked the front desk if they could possibly do anything about it they said no since I booked with hotels they don’t specify smoking or non so I had a smoking room. On top of that there was mold covering the ac unit and hair clips in the bed. If I didn’t have an early flight and very young children with me I would have just packed up and left.
J

Jacob

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

1 out of 5 stars

Stayed in room 345. Unfortunately, we didn't get in until roughly 1 am and didnt shower when we got in. When we woke up to shower, we discovered that they didn't even have proper shower implements, just some sort of shower head half-ass attached to a vertical bar. To really put the cherry on top, there was absolutely no hot water to speak of, if you turned the faucet on beyond a trickle the water was just flat out cold. Easily one of the few, but worst hotel stays we've had, and easily the worst Hampton stay I've ever had in 15 years of traveling.
D

Danielle

17 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

I always book this hotel after an East Coast flight. It is a short ride from SAC Airport and located in a developed area. The rooms are clean, the breakfast is filling and the pool area is a great way to wake up after a long travel day.
R

Ronald

20 Jun 2024 - 21 Jun 2024
reviewed on travelocity

5 out of 5 stars

Great location to airport.
T

Terry

10 Jun 2024 - 11 Jun 2024
reviewed on expedia

3 out of 5 stars

Long wait to get into room m, over an hour, although it was 3 minutes before the stayed check in time of 3pm. Although it was not to our assigned room, they put us in a different room. We could not understand why they didn’t do that at 2pm. We scheduled a ride to airport when we checked in and found out in the morning that it was not scheduled. Couldn’t connect to wifi using stated password had to get alternate. Shower curtain rod kept moving and allowed water to get all over bathroom floor. Mattress was not good. Light for bathroom lit up the vanity hall which lit up the whole room so turning on light during the night to use bathroom was not good for the other three sleeping people.
F

Fred

28 May 2024 - 29 May 2024
reviewed on expedia

5 out of 5 stars

The staff at check in were great and went out of their way helping me arrange parking for my car and setting up shuttle service to the airport that I wasn’t aware was available.
J

Janelle

25 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

We love the shuttle availability! Once people settled in for the night it wasn't too noisy. Friendly staff!
D

Deborah

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

No transportation to nearby restaurants for me with medical issues and traveling alone. No restaurant on site.
D

Diane

2 May 2024 - 3 May 2024
reviewed on hcom

3 out of 5 stars

Convenient location to restaurants and shuttle to airport was convenient. Hotel starting to show its age but clean. Only issue was with air conditioner. When on the fan never shuts off unless you power the unit off. Noisy for sleeping.
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