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Comfort Inn And Suites Airport

2 1/2 star rated hotel
8/10 Good
(933 verified Hotels.com guest reviews)
See real reviews (16)

generated by AI based on family reviews

Overview

The Comfort Inn And Suites Airport is praised by many guests for its convenient location near the airport, making it a practical choice for travellers. Guests appreciate the clean and comfortable rooms, and many found the hotel to be good value. The complimentary breakfast also receives positive feedback. However, some guests have noted issues with cleanliness in certain rooms, and the lack of a reliable shuttle service is a recurring concern. Reports of issues such as stained carpets, a musty smell and even a cockroach sighting suggest inconsistency in room maintenance. Parking is available but the parking area has been reported to have issues.

About the hotel

Nearby attractions

Comfort Inn And Suites Airport is located in Oak Park - Northwood, a neighborhood in San Antonio, and is in a shopping district and near the airport. Alamo and Marion Koogler McNay Art Museum are cultural highlights, and some of the area's activities can be experienced at Quarry Golf Club and The DoSeum. Looking to enjoy an event or a game? See what's going on at Alamodome or AT&T Center.

Popular amenities

Parking

Free RV/bus/truck parking on site
Free uncovered self parking on site
Uncovered extended parking on site (USD 10.00 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

More

Renovated entire property - December 2019
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Inn And Suites Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

31%

4 star reviews

50%

3 star reviews

19%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Comfort Inn And Suites Airport

Showing 1 - 10 of 16 reviews

Latest reviews (16)

K

Katy

26 Jul 2024 - 28 Jul 2024
reviewed on expedia

4 out of 5 stars

We chose this Hotel because of the price. You can tell it's been remodeled but still very good for a fraction of the price. Location is amazing...close to the airport and easy to get on and off 410 to go other places. Staff was very friendly. No coffee/ice bucket in your room. The area around the Hotel is a bit dilapidated but the property itslef is good. Pool was cloudy but there had also been some rain so maybe that was the reason. We would definitely stay here again!
D

Daniel J

19 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

Very clean and friendly staff and lots of parking definitely staying again
D

David

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

5 out of 5 stars

Had lay over due to flight cancellation. Found this property on the app. What a great find. Nothing fancy but super clean and comfortable. Their shuttle was in an accident that day, so they paid for my Uber to/from airport! Def recommend if needing somewhere close to airport.
B

Bernardino

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

Part of the parking lot was closed and we had trouble entering through side door but other than that everything else is great! Great service.
J

Jereline

29 Sept 2023 - 1 Oct 2023
reviewed on hcom

4 out of 5 stars

Our stay was excellent. Clean rooms and a very comfortable bed. My special request was honored. Only setback was there was no laundry service. No washer. I had just taken my laundry in hoping to wash it at my stay. Unfortunately, it was out of service and no shuttle service, which i was told they had shuttle service when i called prior to my reservations.
E

Elisa

18 May 2023 - 19 May 2023
reviewed on hcom

4 out of 5 stars

I required a one night stay with late night check in. Perfect location to the airport, clean room, comfortable bed, complimentary breakfast and free Wifi. Everything was great value for the price, with the bonus of helpful staff
R

Ricky

30 Mar 2023 - 1 Apr 2023
reviewed on orbitz

4 out of 5 stars

Easy access to airport
D

DONALD

25 Mar 2023 - 26 Mar 2023
reviewed on orbitz

4 out of 5 stars

Good place close to airport
P

Peter

18 Oct 2022 - 20 Oct 2022
reviewed on orbitz

5 out of 5 stars

Location and parking were adequate.
A

Alma

17 Sept 2022 - 18 Sept 2022
reviewed on hcom

4 out of 5 stars

Great location close to airport and places to eat. But when I first walked into the room a cockroach ran across the room. Later I walked out of my room and the whole hallway smelled like cigarette smoke even though the rooms said no smoking. Someone tried to cover the smell with air freshener but made it worse. Smelled like they used the whole can throughout the whole floor
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