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Doubletree Hotel South Bend

4 star rated hotel
7.8/10 Good
(1003 verified Hotels.com guest reviews)
See real reviews (37)

generated by AI based on family reviews

Overview

The Doubletree Hotel South Bend is praised for its convenient location, with easy access to downtown, dining, and entertainment. Guests appreciate the helpful and friendly staff, who are often noted for going above and beyond. The shuttle service is a major highlight, providing transportation to the airport and other areas. However, there are some inconsistencies; while many praise the cleanliness and comfort of the rooms, others mention issues such as outdated bathrooms, dirty rooms, and noise from air conditioning units. Additionally, the hotel charges for parking, and the parking garage has low ceilings that may not be suitable for all vehicles. The hotel restaurant is also criticised for its food quality and inconsistent availability of items on the menu.

Guest highlights

Helpful and friendly staff
Convenient shuttle service
Great location

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in South Bend, Doubletree Hotel South Bend is connected to the convention center. Morris Performing Arts Center and Studebaker National Museum are cultural highlights, while Grotto of Our Lady of Lourdes is a notable landmark. Looking to enjoy an event or a game? See what's going on at Compton Family Ice Arena or Notre Dame Stadium.

Popular amenities

Parking

Airport shuttle on request
Free area shuttle up to 2 miles
Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
Height restrictions apply for onsite parking
Self parking on site (USD 15 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 AM–10 AM: USD 15 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Shared microwave
TV in lobby
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Doubletree Hotel South Bend
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

37 reviews

Review data

5 star reviews

30%

4 star reviews

32%

3 star reviews

16%

2 star reviews

16%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Doubletree Hotel South Bend

Showing 1 - 10 of 37 reviews

Latest reviews (37)

K

Kathy

13 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Loved the shuttle service. To and from airport and nearby places as well.
S

Sheryl

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

4 out of 5 stars

I liked the facility-I do think it’s cheesy to charge for parking after you have stayed it shows up on your bill
D

David

7 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

Visiting my brother in the hospital. The shuttle service was so helpful. The driver and desk staff very kind.
E

Erik

4 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

Great location downtown with accessible parking, friendly staff, and clean facilities.
K

Kim

4 May 2024 - 5 May 2024
reviewed on expedia

2 out of 5 stars

Hello, I feel as though there was such a lack of interest all around. This was our 2nd stay in 18 months. I am disappointed in the friendliness of staff we interacted with. Our check in representative was great but unfortunately our room was not. We stayed in room 316 and our King sized bed had a king sized piece of wood sticking out under the bed about 8 inches. That could have been very dangerous had we not seen it first. Still unacceptable for any room. We were there for a wedding at the Palais Royale. so when we were able to check in it was time for the ceremony and we thought between that & the reception we would bring this to the hotel's attention but there was no time for that so it was what it was. When we checked out the gentleman that my husband spoke to was receptive to hearing about it and said he would let maintenance know but it wasn't until I turned in my key and was making final payment that I asked politely if possibly our parking could be waived since my husband did trip over it three times. He graciously agreed & I appreciated that but sure would have been nice to have had him suggest the parking waived. Just my thoughts because some people still believe in the little things that matter. Sincerely, Mrs. Kimberly Reicher
S

Seth

30 Apr 2024 - 1 May 2024
reviewed on expedia

5 out of 5 stars

Convenient location with on site parking near walkable dining and entertainment options
k

kara

25 Jan 2024 - 26 Jan 2024
reviewed on expedia

4 out of 5 stars

Nice and clean. I liked comfortable beds and cozy bedding . Tasty cookie at the reception was a nice touch. Be aware of 15 dollars parking fee.
J

Jessi

16 Dec 2023 - 17 Dec 2023
reviewed on hcom

3 out of 5 stars

Ok place. Not one of the best South Bend has to offer though. Charge $15 dollars for breakfast and $15 for parking. Both should be complimentary. Dated place. Room kind of dirty (i.e., hair in shower, dusty, chipped plaster on ceiling, windows spotted). I wanted to see building, but would not stay here again.
M

Myrrha

9 Dec 2023 - 10 Dec 2023
reviewed on orbitz

5 out of 5 stars

Stay was great. Walls were thin. Thank goodness people went to bed at a decent time. Location was very convenient. Short drive to Howard Park and the trails. We had a nice view of St. Joseph River. You did have to pay for covered parking, but it was reasonable. I would stay there again.
C

Clayton

2 Dec 2023 - 3 Dec 2023
reviewed on orbitz

5 out of 5 stars

Beds were clean and comfortable. Staff was fantastic; shuttle driver stayed over a half hour past his normal shift to accommodate and he was friendly and chatty. Front desk staff was knowledgeable of the area, and gave good recommendations for nightlife. Will plan to stay here again, and will recommend to anyone staying in the area. Thanks for a great stay.
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