Suburban Studios South Bend

The Hotel was overbooked & giving people keys to rooms that were already occupied....not just 1 or 2 rooms but 15-20 times just while we were waiting to check in...the desk clerk was screaming at the people checking in.. and she walked out into the parking lot...UNBELIEVABLE!!!

took over 30 min for a receptionist to show up to check in, i was early but told them i would not be to the rom until after midnight, when we got back to the room it was not cleaned at all. still had beds unmade from prior guest wet towels laying on floor in bathroom and sleeping area , went down to office to complain and there were 2 other guest with same issue, was told i can leave or make room up myself. took sheets pillow cases and towels , went to room to put clean bedding on and was still short of sheets and pillow casess. air conditioner didnt work , had to sleep with window open to get room cool enough to sleep. internal lock on door was broken could not secure door properly, I CANT BELIEVE THAT TRAVELOCITY WOULD EVEN KEEP THIS PLACE ON THERE APP. compleatly unsat. there was a lot of people just hanging around in parking lot , didn't feel comfortable here.