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Quality Inn Tucson Airport - East Valencia

2 1/2 star rated hotel
6.2/10
(1000 verified Hotels.com guest reviews)
See real reviews (24)

generated by AI based on family reviews

Overview

The Quality Inn Tucson Airport - East Valencia receives mixed reviews. While some guests praise its convenient proximity to the airport and the friendly front desk staff, many others express significant concerns about cleanliness, maintenance, and safety. Positive feedback mentions the breakfast, but negative reviews are prevalent, describing issues such as dirty rooms, faulty plumbing, and unsafe parking areas. Guests should carefully weigh the convenience of the location against the reported issues before booking.

Guest highlights

Hearty breakfast
Friendly front desk staff

About the hotel

Nearby attractions

Located in Tucson, Quality Inn Tucson Airport - East Valencia is in the suburbs and near the airport. Kino Sports Complex and Randolph Golf Complex are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tuscon Spectrum and El Con Mall. Pima Air and Space Museum and Tucson Greyhound Park are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Parking

Extended parking on site (surcharge)
Free self parking on site
Limited onsite parking (max 1 space per unit)
Onsite parking includes off-street options

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
No housekeeping

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Outdoor pool
Spa tub

Outdoor

Pool sun loungers
Rooftop terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

At least 80% lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Quality Inn Tucson Airport - East Valencia
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

24 reviews

Review data

5 star reviews

12%

4 star reviews

12%

3 star reviews

8%

2 star reviews

21%

1 star reviews

46%

We have selected a sample of reviews which reflect what travellers have said about Quality Inn Tucson Airport - East Valencia

Showing 1 - 10 of 24 reviews

Latest reviews (24)

S

Shannon

12 Apr 2024 - 13 Apr 2024
reviewed on hcom

5 out of 5 stars

It was hard st overnight for an early flight. The driver in the very early morning was great. I would definitely stay here again.
J

John

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

2 out of 5 stars

The word Quality has no association with this property. I would never stay at this hotel again. The lack of basic necessities is appalling. No microwave, no coffee maker, no drinking cups, no Kleenex in the room, The towels are skimpy to the point of being threadbare. Common areas were drab and shabby. The east side of the property is adjacent to a large noisy industrial facility seperated from the parking lot by a 10' tall fence with concertin wire on top. The parking area does not seem safe. .... and don't even asl me about the pile of we dirty linen on the hallway floor. Never again!
A

Alan

19 Mar 2024 - 20 Mar 2024
reviewed on hcom

4 out of 5 stars

Older motel. But the room was clean and the bed was comfortable. Very convenient location close to the airport.
B

Betty

8 Mar 2024 - 11 Mar 2024
reviewed on expedia

2 out of 5 stars

I went there because friends were staying there to be near the airport. They upgraded their room but I was put in the area where they housed migrants. It was dirty in the hallways with trash left on the carpet all weekend. The towels were threadbare and the shower barely worked. The manager spoke very little English or pretended to not know what I meant when I asked for an upgrade. It was quiet and I survived but it was not my choice.
G

Grace

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

if it wasn't for all the friendly front desk staff i would rated this place a 0/5. the first room i checked into wasn't cleaned after the previous guests, trash left on bedside table and linens were stripped. they quickly let me check into a new room which was clean. AC worked well. the halls had white residue on carpets,? saw a pill capsule on the carpet for two days straight no one bothered to vacuum. day of check out i found a large roach bellied up in the hall, and someone had thrown up all over where you can wheel your luggage to three parking lot so i had to carry it over the sidewalk to avoid it. also there are young men that seems to reside there or something that kept watching out the windows and as a solo female traveler this made me super anxious and have me bad vibes. i couldn't wait to leave. like i said in the beginning, the staff was so friendly and helpful.. i almost feel bad leaving such a bad review but I've been to quality inn before but this was my worst stay I've experienced.
m

michael

5 Feb 2024 - 6 Feb 2024
reviewed on travelocity

1 out of 5 stars

Long black hairs and what looked to be food in the bed. The lobby and room was overpowered with an extremely gross chemical smell. Used toilet paper on the bathroom floor. We left and the clerk gave us a full refund. Spend a little extra at the La Quinta by the airport.
L

Liliana

2 Jan 2024 - 3 Jan 2024
reviewed on expedia

1 out of 5 stars

The website said free shuttle service to the airport, once I got there they told me that it would be available next morning for when I checked out. When I went to the lobby they told me they did not have any shuttle service. I called and Uber and once I was leaving I saw the shuttle outside that had the Quality Inn logo and, I went back to the lobby and asked about it and the guy said that I would have to pay for the service. So either the guy at the lobby was lying or the information on the website is misleading. Either way, awful experience.
H

HUGH

6 Nov 2023 - 7 Nov 2023
reviewed on hcom

4 out of 5 stars

I’ve stayed here several times when passing Tucson over the past 15 years. I watched as a nice hotel gradually deteriorated. About 3 years ago, they stopped offering airport parking and free shuttle bus. Now the hotel is getting a facelift and is becoming nice again! There’s still no shuttle and the free breakfast is minimal, but it’s on the upswing!
H

Hal

8 Nov 2023 - 9 Nov 2023
reviewed on travelocity

1 out of 5 stars

I personally have never seen a hotel this bad. Initially room smells bad/dirty with some sort of deodorizer. Floor was dirty, cigarette burns on bathtub, sink and BEDSPREAD! Under mattress were dead bugs. Pillows smelled like B.O. Outside in filthy trash strewn parking lot, someone was pulled up to another car prying into it. We couldn’t stay. Went and got another hotel. Lost our money. Non refundable. I think that’s a Expedia thing. Definitely stay clear of this place. I read a couple reviews that basically rated it excellent. The rest were bad. No flipping way could anyone in their right mind rate this place excellent.
a

andrew

29 May 2023 - 30 May 2023
reviewed on travelocity

1 out of 5 stars

There is no shuttle service to and from the airport. Checking in they require $100 deposit although not completely clear when booking online. Run down rooms, chair in the swimming pool and unfriendly staff.
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