Cambria Hotel White Plains - Downtown

I was here for a business trip and a friend's birthday celebration. This is a lovely hotel in downtown White Plains NY. Very close to shopping and myriad restaurants. Very convenient to major roadways. The room was spotless, large and comfortable. Lots of seating, lighting and a pleasant view. Walking distance to shopping and lovely restaurants and steak houses. Valet parking. Highly recommended if you have business or event travel in the area.

Although this was a nice hotel, my wife and I found the $ experience annoying. Expect to pay $25 up front for parking and $20 per person for a standard hotel breakfast that is typically gratis. Lots of hidden charges.

I arrived at 5:30 am and parked in the valet/garage area. They charged me for “overnight” parking.

Valet parking and entrance to the hotel was right next to it and easy to find, with multiple shops and options in the vicinity.

No problem with the room or lobby--all recently renovated and nicely done. Conveniently located. Clean. That' s where the good ends. Its run like a Quality Inn. The person who checked us in was indifferent to the point of being rude. We chose the hotel for a New Years getaway in large part because it had an indoor pool--which was closed indefinitely. No apology from young lady at front desk. She seemed like she was doing us a favor to even check us in. Asked her where a certain well known restaurant was--she had no idea--it was 2 blocks away. Didn't offer to look it up. Couldn't be bothered. She is the first person you see at the hotel and sets the tone. Ought to be working at Motel Six on the midnight shift. Breakfast on New Year's Day was from 6 am to 9:30. We missed it. When I asked whether they ever gave thought to altering their usual hours on the morning after the biggest party night of the year--blank stares. Made breakfast at 9:15 the next day and at 9:31 sharp, they started closing down the buffet. Apparently, you have to be FINISHED with breakfast by 9:29. They were even taking away the coffee until I objected. Breakfast was cold anyway. Not worth $19.95. To be fair, after my complaints on the first day, they did comp us for the $30/day parking fees in response to our complaints. Plus gave us free breakfasts which , as stated, expire at 9:30 sharp. This is a hotel that presents itself as upscale but is just a Quality Inn.

Great location convenient to restaurants and central White Plains. Easy parking, clean and quiet hotel.

Front desk was very friendly. They also validated our parking which was nice. Disappointed that the bar has been permanently closed. Such a nice bar with a nice view.

Very central location ,nice courteus staff ...only slight con for me is no self parking available and only option is Valet Parking which is not included besides that all a great exoerience

Hotel was centrally located. Stores and restaurants very close by. Staff was super friendly and very helpful. I think our room (although on the fifth floor) was over the parking garage or something like that because there was a continuous banging noise in early evening and again in early morning. It actually woke me up. Other than that hotel was top notch and I’d definitely stay there again.

The room was very spacious and had a great view. The bed had some hair and dirt under the head board and the shower floor and walls were dirty. The staff was very accommodating and sent us bottled water without charging. Although the vallet was closed due to covid the staff assisted us with parking safely in the garage.