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Sonesta White Plains Downtown

4 star rated hotel
8.6/10 Excellent
(1115 verified Hotels.com guest reviews)
See real reviews (52)

generated by AI based on family reviews

Overview

The Sonesta White Plains Downtown offers a convenient location close to restaurants and shopping, with easy access to Westchester Mall. Guests appreciate the comfortable beds, spacious rooms, and the generally helpful staff. The hotel's bar and lounge also receive positive feedback. However, some guests note inconsistencies with parking charges (often $20 per night), and the cleanliness of rooms and the hotel in general has been inconsistent. Some reported issues with the air conditioning and maintenance, as well as noise from construction nearby. The airport shuttle service, while available, has had inconsistent experiences reported by guests.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

In the city center, Sonesta White Plains Downtown is in a walkable area with good shopping. Westchester County Center and Capitol Theatre are cultural highlights, and travelers looking to shop may want to visit The Westchester Mall and New Roc City. Check out an event or a game at Yonkers Raceway, and consider making time for Rye Playland, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Free pick-up airport shuttle
Onsite parking includes off-street options
Self parking on site (USD 20 per night)
Valet parking on site (USD 30 per night; includes in/out privileges)

Wifi

Available in all rooms: WiFi (USD 0.00 per day)
Available in some public areas: WiFi (USD 0.00 per day)
In-room WiFi speed: 50+ Mbps

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 24 per person
Room service available

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Elevator door width (inches): 36
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool
Shopping

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Vending machine

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Sonesta White Plains Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

52 reviews

Review data

5 star reviews

44%

4 star reviews

25%

3 star reviews

10%

2 star reviews

12%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about Sonesta White Plains Downtown

Showing 1 - 10 of 52 reviews

Latest reviews (52)

A

Avis

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

4 out of 5 stars

.You are under construction, so it was a little noisey and the parking was not situation for patron s was not explained that well. But yes I would come back at a later date.
A

Amy

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

4 out of 5 stars

We were staying overnight prior to an airport trip. Hotel was nice, but I wish the pool had been open later than it was. Also, the floor was not the cleanest in our room. Putting my bare feet on clean white sheets showed quite a lot of dirt. But the beds were comfy and the room smelled clean.
C

Charlie

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

1 out of 5 stars

i could not park my truck so i had to leave the hotel and they said i wont get my money back. i have an ford 350 truck and there is no parking capacity and had to sleep in my truck in a parking lot.
R

Remy

18 Jul 2024 - 20 Jul 2024
reviewed on expedia

3 out of 5 stars

Paying for parking. Paying for breakfast expensive.
M

Mariana

17 Jul 2024 - 18 Jul 2024
reviewed on orbitz

4 out of 5 stars

Good pick for closeness to airport
L

Louis

4 Jun 2024 - 6 Jun 2024
reviewed on expedia

5 out of 5 stars

Easy to park by entrance and check-in. Convenient garage parking.
A

Alan

3 Jun 2024 - 4 Jun 2024
reviewed on hcom

3 out of 5 stars

I stayed here twice. Both times, I was assured at check-in that parking was free. Both times, I was charged $20.
F

Frank

11 May 2024 - 12 May 2024
reviewed on hcom

4 out of 5 stars

Overall everything was fine except the $20 charge for parking
J

Jayne

9 May 2024 - 10 May 2024
reviewed on hcom

5 out of 5 stars

Our accommodations were great. Got in very late due to flight delay. Staff at desk during late checkin and departure went above and beyond. Will Definitely stay here again
N

Nicole

29 Dec 2023 - 31 Dec 2023
reviewed on hcom

4 out of 5 stars

the hotel room is not cheap then u have to pay $20 a night for parking it should be free for guest. If you all gonna have a private function for dinner time have it in another room because the other guest that are having dinner have to hear the noise from the private function and u can’t have dinner in a nice quiet setting.
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