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Penz Hotel West

4 star rated hotel
8.8/10 Excellent
(754 verified Hotels.com guest reviews)
See real reviews (18)

generated by AI based on family reviews

Overview

The Penz Hotel West is highly praised for its incredibly convenient location, being a short 5-minute walk from Innsbruck Airport. Guests consistently mention the modern and clean rooms, friendly and helpful staff, and the excellent breakfast. While the hotel's restaurant and bar may not be bustling hubs of activity, the proximity to the airport and the ease of access via public transport (a nearby bus stop for the city centre) are major draws. Some guests noted the bathroom extractor fan being ineffective, and a slightly older bathroom style in some rooms.

Guest highlights

Close proximity to the airport (5-minute walk)
Helpful and friendly staff
Clean and modern rooms
Excellent breakfast

About the hotel

Jump on the free ski shuttle for a day on the slopes before returning to Penz Hotel West for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and complimentary wireless Internet access.

Nearby attractions

Located in Innsbruck, Penz Hotel West is in the suburbs and near the airport. The area's natural beauty can be seen at Hofgarten Park and Inn, while Grassmayr Bell Museum and Tyrolean State Theatre are cultural highlights. Botanical Garden of the University of Innsbruck and Alpenzoo are also worth visiting. Spend some time exploring the area's activities, including a ski shuttle, skiing, and ski lifts.

Popular amenities

Parking

Electric car charging station on site
Extended parking on site (EUR 5 per night)
Free ski shuttle
RV/bus/truck parking (surcharge) on site
Self parking on site (EUR 8 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 15 for children
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Ski storage

Accessibility

Accessible bathroom (select rooms)
Elevator
Elevator door width (inches): 35
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Bicycle rentals
Fitness center
Full-service spa
Sauna

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Penz Hotel West
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

18 reviews

Review data

5 star reviews

78%

4 star reviews

22%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Penz Hotel West

Showing 1 - 10 of 18 reviews

Latest reviews (18)

M

Margaret

4 Jun 2024 - 5 Jun 2024
reviewed on expedia

5 out of 5 stars

This was such a lovely hotel - especially for an airport hotel. Lovely modern amenities and a spacious room. Not sure there was much going on in bar or restaurant, but that didn’t bother me. An easy 5 minute walk to the airport, and it you are coming from the city, a €3 bus ride on the F line drops you off across the road. Too easy.
L

Lauren

29 Feb 2024 - 1 Mar 2024
reviewed on hcom

5 out of 5 stars

Stayed for one night. Check in and restaurant staff were wonderful, room was clean and comfortable and breakfast was excellent. 5 minute walk from the airport, would definitely stay again
N

Nav

9 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

Overall excellent stay. Only a 5 minute walk from the airport and right beside a bus station to downtown. Hotel staff are all very friendly and accommodating! Will take the time to help you with plans in the city and mountains. Room was excellent as well.
J

Jack

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

5 out of 5 stars

The staff were excellent - extremely helpful. We arrived around 11am with our luggage and 8 month old the day before our flight out of Innsbruck. They had us checked in with a cot set up within 15mins so we were able to relax straight away.
S

Shaukat

6 Oct 2023 - 7 Oct 2023
reviewed on hcom

5 out of 5 stars

We stayed one night at the hotel, our room was clean and spacious with clean and nice bathroom/toilet. Cleanliness is very important to us and this hotel lived fully up to our standard. Nice breakfast with different choices, you can ask for boiled egg or an omelette prepared for you, there was fresh fruit, different cereals, chees, and some sweet choices as well. Free parking space is close and with plenty of parking spaces. The city is around 10-15 min drive or you can take a but from outside of the hotel. All in all a good experience and will definitely stay here again.
E

ELAINE

25 Sept 2023 - 26 Sept 2023
reviewed on expedia

5 out of 5 stars

5 minute walk to airport
C

Casey

18 Sept 2023 - 19 Sept 2023
reviewed on hcom

5 out of 5 stars

Penz Hotel West was a perfect place to stay to board an early flight. It is a short walk, 5 minutes, to the terminal. The dining room facility is beautiful and the food there is fabulous.
S

Stephen

20 Aug 2023 - 25 Aug 2023
reviewed on expedia

4 out of 5 stars

The room was very nice, clean and quiet. The staff were friendly and helpful. It was very convenient for the airport. The free bus pass into town was also a nice touch. The breakfast was rather expensive at Euro20 and a minor issue: the bathroom extractor was ineffective. However, I would choose to stay again.
J

Joseph

12 Mar 2023 - 13 Mar 2023
reviewed on hcom

5 out of 5 stars

Very good airport hotel
J

Jeremy

18 Feb 2022 - 19 Feb 2022
reviewed on expedia

5 out of 5 stars

Very convenient for the airport. No more than 5mind walk.
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